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November 2023 by Rosemarie C.
The team at the Whitemarsh Branch are awesome! They are so courteous and friendly it was a great experience. Anna Ey
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December 2022 by Jay Madry
“They would be a really wonderful bank to deal with if they didn't make it seem like they disliked me so much when I walk in the door. I am not sure if it is because they don't like men or if it is because they have to put their book down and wait on me. Either way, I never feel welcome when I walk in. “ AND I QUOTE. This climate still exists. Rosedale Federal could use some work on their people skills. It is still a very man-grumpy atmosphere and they are not kind at all. Especially if you have any discrepancies over late fees and/or their infamous $35 overdraft fees. Worst business account customer service ever AT THE ROSEDALE BRANCH. Beware of the managers Sheree or Angie (the area manager they give you the desk number to who never seems to answer your call when you need her for an issue the other managers can’t handle.
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December 2022 by Griot Vargas
“They would be a really wonderful bank to deal with if they didn't make it seem like they disliked me so much when I walk in the door. I am not sure if it is because they don't like men or if it is because they have to put their book down and wait on me. Either way, I never feel welcome when I walk in. “ AND I QUOTE. This climate still exists. Rosedale Federal could use some work on their people skills. It is still a very man-grumpy atmosphere and they are not kind at all. Especially if you have any discrepancies over late fees and/or their infamous $35 overdraft fees. Worst business account customer service ever AT THE ROSEDALE BRANCH. Beware of the managers Sheree or Angie (the area manager they give you the desk number to who never seems to answer your call when you need her for an issue the other managers can’t handle.
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July 2022 by Patrick Carroll
The girls are terrific. Very friendly and they help in any way they can. Great place to bank.
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December 2019 by D M Rolek
At Rosedale Federal I am always greeted in a cheerful manner and service is always quick.Happy I chose Rosedale Federal ?
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November 2019 by Sandra L.
This bank is the best bank. It is way better then Bank of America by far the staff are friendly and so nice and very helpful. They really care about the people so much the other do not
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April 2019 by Elasia Brown
I've been banking with Rosedale Federal since i had gotten my first job years ago and as of recently its been going down hill to the point were I'm ready to close out my account. The customer service skills in the branch are horrible if you have an issue, the tellers except one are sarcastic and share a ' i don't want to be here ' attitude. Management is quick to jump to conclusions and wont return the call they promised you
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January 2019 by Michael Sanchuk
I have visited several times for quarters. The staff were always. Courteous and friendly. Not once was I asked if I had an account with them. Unlike the people I bank with now. They even recently gave me some tomato stakes. From one of their newest branches landscaping. Thank you
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August 2018 by Donna R.
We received a letter informing us that the passbook accounts would no longer be available at Rosedale Federal due to the printers not being manufactured and part and repairs becoming too difficult. Though this is sad news I feel that this bank handled this situation in the very best possible way. Their letter was very informative, I loved the page that showed a time line of the banks history, and the options they offer to those of us that still want the tradition of a passbook account. Bravo Rosedale Federal you are my HOMETOWN bank.
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May 2017 by Warrace Teel
Always 1st class treatments
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March 2016 by Garet Huffer
I have never had a problem at this branch. The folks working there great me happily and I'm in and out in no time flat.
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July 2015 by Chris Crossont
They would be a really wonderful bank to deal with if they didn't make it seem like they disliked me so much when I walk in the door. I am not sure if it is because they don't like men or if it is because they have to put their book down and wait on me. Either way, I never feel welcome when I walk in. M&T on the other hand, I get smiles and they ask me how I am, etc. Rosedale Federal could use some work on their people skills.
