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February 2024 by Michael Saucier
There is nothing they can’t do with a rug or carpet. Very happy with the commercial and personal services I’ve had from this company.
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September 2023 by Brad Lill
I cannot recommend Premier Flooring enough! They were very professional throughout the whole process. When they went to install the flooring in my basement, they realized the concrete was very unlevel and needed to be smoothed out. While I was not expecting this, they were fair and honest with price when it came to a solution to this issue. They could've easily just taken the easy route and never told me about the uneven concrete, but they didn't and got the job done right. The finished product (CoreTec Vinyl) looks amazing!Service: Install flooring
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August 2023 by Valerie Scott
Horrible. They are linked with home depot . No professionalism. They have a store in Rosdale that my cousin stated is horrible as well and are linked to the Home Depot . Many have said their work and craftmanship is sloppy.Manager Matt in Berlin is totally unprofessional as well as Mike in Rosdale . Premier Flooring corporation will need to be aware of them.
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May 2023 by Nicole Jimenez
I love my new hardwood floors!! Fast and efficient install. Sales was very helpful and informative also!!
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May 2023 by Jessica Short
Premier Flooring did an amazing job on my floors! Will call and recommend them again and again ?Service: Install flooring
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May 2023 by mel graham
Their customer service was excellent, flooring turned out great!Service: Install flooring
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April 2023 by gina l
Premier flooring was wonderful. Eric the salesman was knowledgeable and patient. They had good recommendations and products. Installation was quick and easy . The two brothers installing worked so hard and did a great job . I am so happy with my new floor.Service: Install flooring
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March 2023 by Gayle Caprio
I set up an appointment with Premier to pick out rug and to get measurement. Rearranged my schedule to accommodate, no big deal except no one ever showed up or called. If they were to call now it will never happened. Not professional to leave customers hanging, so how profession will they be in installing.Gayle
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March 2023 by Jessica McQuay
Significant surprise costs in middle of job that weren’t considered during estimate. Ran planks opposite way we agreed upon. Ugly molding installed that I never asked for only to cover up mistakes. Have had to come back twice to fix sloppy initial work…may have to come back a third time because, even after being here once to assess issue and what they’d need to fix, they still aren’t prepared with what they need. They are asking me if they can just patch up bad edges with plank pieces running perpendicular. Communication and service acumen from top to bottom are juvenile. Lip service, but no follow-through from company owners. Hard pills to swallow after committing to spending thousands. Wishing I’d gone with another company, but live and learn.
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March 2023 by Marie Sigler
Premier Flooring has given me trust in quality being delivered by a company. From my very first conversation with Mike to Jess the salesman who came to my house and helped me get what I wanted and he made the beginning process of estimates easy.The pricing was very reasonable and fair. Then talking to Patti about setting up the time for the installers to come, she accommodated for all my needs and scheduling was quick. The installers Edwin and Henry did a terrific job and I am completely satisfied with the job done by all. Thank you all, I'm a happy lady.Services: Install flooring
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March 2023 by Aaron Reeb
We recently had a new house built and our floors that came with the house had defects. Our builder contacted the manufacture (SHAW) about our warranty and replacing our floors which they gave us the green light to do. After Getting our warranty approved SHAW set us up with a consultation with PREMIER flooring company for them to do the job. Eric Fotis was the representative who came to our house to go over the process and to get measurements of our floors. He confirmed he would be the one dealing with us and taking care of our situation. After he left our house we felt confident he would do use right and boy was I wrong. We were told he by HIM to contact HIM about coming to there show room to pick out a color for the new floors. The first couple of times contacting him he wouldn't answer and would go to voice mails. The one time he actually called me back he told me he couldn't talk be he was in a meeting if that was a fact then why would you call me in the middle of a meeting. I work at night and go to bed in the early afternoon for work and 3 times after I called him he would say " Ill call you back in a hour or so" which I would stay up hours after the time I usually go to bed with no return phone calls. I contacted our builder about the situation and he said he would contact ERIC about our floors which he did. Our builder called us back saying ERIC apologized and was going to call me back which I stayed up for hours again with never receiving a phone call. Eric Fotis completely blew us off and we never heard from him again which is simply DISRESPECTFUL. He didn't even have the common curtesy to at least let us know they weren't doing our floors so we could move on and find someone else to do the job. If you are going to deal with this company DO NOT deal with Eric! He is the most disrespectful and Non professional REP I have ever dealt with!!!
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March 2023 by Bennett McNeill
Awesome
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March 2022 by April Bliss McDaniel
I have used Premier Flooring for my personal home and for my interior design clientele . I have been so happy with their customer service, their product selections and their installation. Highly recommend!Services: Install flooring
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March 2022 by Lauren Sanza
We used Premier Flooring to install carpet in our new house. The installation was scheduled very quickly and the crew was great. They even had extra guys come at the end of the day to make sure it was finished for us to move in. The carpet looks great and everyone comments on the softness. We were very pleased and would highly recommend, you won't be disappointed!Service: Install flooring
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February 2022 by Anita L.
Premier Flooring was fantastic. From the sales guy Jesse to the installers. Jesse worked with me back and forth to find the right flooring at the right price. I needed a quick install so while he was showing me samples he called to office to check to see what the had in stock. Then when the transition pieces were on back order he was able to track them down from another source. Then the installers were quick and efficient. They did an amazing job. Absolutely love my flooring. Pictures show before and after.
