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November 2023 by Salem E
I highly recommend Baltimore Bimmer to any BMW owner. Several other places I visited were unable/unwilling to fix my TPMS system. Marty and team found the fault in my TPMS receiver module and replaced it in a timely fashion.
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November 2023 by mark
Marty and his crew did another great job taking care of my wife's GMC on this visit. We will be back again. Mark S.Services: Tires
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November 2023 by Carlos Shof
these guys are geeks on steroids,, they was able to identify every issue quickly and did a beautiful fixing and handling my 650i DropTop convertible,,their my permanent home now
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October 2023 by Mandii Lazo
Unfortunately I am just disappointed. I made an appointment for my husband because he has an e30 and wanted to get his car checked due to his reverse not working on his manual transmission. We thought it could be a linkage issue because my husband did change the shifter. After diagnosing the car they said that parts for the shifter were missing and they couldn't properly diagnose the issue, which in my mind should have been a sign of i dont think they know what they are doing, but anyways my husband told them that the original shifter is in the car if they need it. So they changed the shifter and then diagnosed it saying the springs are shocked.(not good) and to takeout the transmission and fix it and do all that would be thousands of dollars. We said no we will just take it but we still had to pay over $500 for switching the shifter back just to "properly" diagnose it, which when my husband drove it home was worse than when he dropped it off. Now only two of his gears work and still no reverse. In my mind if you don't know what you are doing just tell me so I can take my car and go somewhere else. It's just very frustrating and we are both irritated and disappointed.
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August 2023 by Anthony Blake (Blakeinc2021)
Went to Baltimore Bimmer a few years ago for a simple oil change. I was skeptical about going anywhere other than the BMW dealership but I wanted to save money. At first everything seemed cool, I picked up my car and everything seemed fine. Within 2 miles of driving I got a notification on the car saying the coolant was completely empty and the engine could overheat. Mind you I never had a single problem with this car prior. I took the car back and they said it was a small leak in the coolant system possibly caused by a small rock in the road I may have drove over while driving home. I was completely flabbergasted. I didn’t want to believe they possibly did this themselves for more money but as time moved on I fully believed they did this themselves. They weren’t satisfied with just an oil change they needed more money from me. Being naive I paid an additional 700 dollar for them to fix it. I picked up the car and drove home and the coolant sign came on again. They fixed the leak but did not fill the coolant back up, totally unacceptable. I had to park on the side of the road and fill it myself. I have not been back there since. This happened a few years ago, I didn’t give them a bad review initially because I wasn’t sure but now in retrospect I’m 99% sure they did this. I don’t trust them and would never return. This was my first time going there and I believe they poked a hole in something intentionally causing a leak so I would have to come back and spend more money. When I came to pickup the car the first time I remember the guy that washes the vehicles not being able to look me in my eyes, that was the confirmation I needed but still didn’t want to believe it. I take my car to the Bmw dealership ever since then and haven’t had any problems since.Service: Oil change
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July 2023 by April Sketers
Always and awesome experience! If you have a BMW and you’re NOT getting your car serviced here, you are truly missing out! Marty and his team are the best.
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July 2023 by Jaquar
Marty always works with me. He actually tries to save me money instead of ripping me off like most places. I know that I am being taken care of and valued as a client. That really counts these days
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April 2023 by Jeremiah Johnson
I’ve used Baltimore Bimmer on two separate occasions and I have no complaints. Great employees, Marty was extremely very helpful. They helped me save 600$ on an oil leak that would’ve cost me 600$ more than what I paid if I got the same repair fixed at the dealership. They work fast and are very convenient, even had flexible hours for when I was able to drop my vehicle off. Any futures repairs needed for my 525i I’m taking it straight to Baltimore Bimmer. I’m extremely satisfied with the work and service I’ve received.Service: General repairs & maintenance
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March 2023 by james johnson
The Guy Mark is pretty nice but I come to realize they up charge a lot on the parts and they won't let you buy your own was gonna get a hpfp put in by them but it actually ended up being cheaper taking my car to bmw come on guys 1900 for a part that's going for 900Service: Auto engine diagnostic
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March 2023 by Nedim Alajbegovic
People that work here are very nice, but my experience was really bad with the service.I have my car there for almost a year. First I was told that my low preassure pump is bad. Pump was replaced but with no luck. After that I was told my high preassure pump is bad. They replaced that too, but again that did not fix a problem. After replacing both pumps, the problem with car remained the same. After that I was told that my injectors were bad. Injectors were replaced and the problem was not solved. Finally, I was told that they don't know what the problem is. So, after spending $4000.00 dollars, I still have car that's not working.Again, people that are working here are really nice and as far as communication, they were great.However, I spent $4000.00, car was not fixed and I was left with no solution.How would you rate this kind of experience?
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February 2023 by Zulu God
Marty and Steve are always helpful. I take my vehicle to them after comparing prices with the dealer. Their work is great and can be trusted so they are my go to when prices are cheaper. And they’re great with appointment slots.Service: Oil change
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February 2023 by Trennard Finney
A very welcoming experience when I got there. The Tech showed and explain the problems and how we could resolve them.Services: Auto engine diagnostic
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January 2023 by MattsFlooring
Great place to take your vehicle work is always done great and well, nice place of business Marty the owner is well knowledge and always can answer any questions I take both my vehicles there to get serviced on a regular basics.Services: General repairs & maintenance
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December 2022 by Elias L. Elias
I needed the windshield wipers changed on a short notice. I called and was told to stop by in two hours (they had to order them). They were installed in five minutes. Excellent service.
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December 2022 by Todd Eibner
Fair and Honest, The staff and mechanics at Balto Bimmer are fantastic !This is a hidden gem in the Rosedale area of Baltimore County, and I am a customer for life.
