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January 2024 by Dean Lee
To withdraw money takes 30min and teller said use atm
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September 2023 by Kristin
I’ve been a WF customer for over 25 years. After today, my first time at this location, I may close all my accounts with them. I will not return to this location. I only came to this location because the time worked whereas the banks closer to me did not have the time available that worked with my schedule. — At other WFs, bankers are friendly and open - they are easy with whom to talk. They are not on their personal phones, putting their hands on their mouth, having their Prada handbag behind them, telling me I’m giving them the wrong answer to why I want to open another account, or having a maintenance worker work behind the area of their computer screen with my personal information being shown.
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July 2023 by Jeni S.
Two doors to get inside. The first one is light enough. Wait for someone in a wheelchair to open it. The second one is way too heavy. Sometimes somebody comes to health and sometimes they don't see you so there is a doorbell there that you could bring.The manager is incredibly helpful and friendly. The teller was a little more dismissive and basically said you should've called for an appointment or scheduled it online. The manager immediately stepped in and said you couldn't be seen within 10 minutes.There's nothing to complain about really here, nor is there nothing to really celebrate about here.
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February 2023 by Rudy Garcia
4 people on monday working on this branch, no one can do a simple wire transfer. No one you have to make an appointment till next day with the only person that has authority to do a wire transfer. So disappointed on this branch
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October 2022 by Yawen Cheng
Don’t come to this location, only one teller at the time, and he is helping drive -thur, If you are like me inside the bank, standing on the line,, he is ignoring you, unbelievable.
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June 2022 by K20UCHIHA
Sweet baby Jesus, wait time is horrendous, 3 employees is not enough.
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June 2022 by Rosa Navas
I was a victim of a scam and Wells Fargo did NOTHING to help me out.. I'm taking my business somewhere else, highly advise people to stay away from this Bank
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November 2021 by Rosa Navas-Rivero
I was a victim of a scam and Wells Fargo did NOTHING to help me out.. I'm taking my business somewhere else, highly advise people to stay away from this Bank
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August 2021 by Linh Nguyen
Their personal conversations are more important than their work. Walked in, not a single person greeted me, waited for 15 minutes, again no one said a thing. When I got up to leave, not a single person said anything either. Horrible service, considering we sat right in the center of room. Don’t come here
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June 2021 by BL suburban wu
Service was very nice! I been there many times .
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January 2021 by Charles McFarland
Rude & completely unprofessional. Their personal conversations are apparently more important than your business bank accounts. TERRIBLE service. Rude branch manager, stay away from this branch. Go to King Farm or Wheaton.
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August 2020 by Jeanette G.
This afternoon my partner drove to this location to cash his check and was rudely dismissed by the "service manager" (Mark Beker I think is what his tag said) he was told the documentation he had was fake and even told him he could've printed it out himself. He had an official document that was a bit wrinkly due to it it being folded up in his wallet. This may have been a case of racial profiling since he was so sure that the document was a fake.. anyways we left after he demanded we get out of the line and went to Wells Fargo on Frederick Rd and were treated accordingly and he was able to cash his check with no issues. I would want to file a complaint against this man that treated us as criminals and gave us absolutely no reasoning for not cashing a check other than that the document looked like it could've been printed. Beware of this Wells Fargo and the questionable service of this branch.
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June 2020 by Rene Sanchez
My experience on this branch using the drive thru was very good. Specially with all the covid stuff. The teller was very prompt and attentive. Will use again
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June 2020 by yuquan wu
Service was very nice! I been there many times .
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May 2020 by Nate S.
I come into this bank about once a week. The employees are outstanding! The tellers and managers are some of the kindest people I have ever met. The line is managed perfectly. I have never waited for longer than ten minutes. The facility is clean and up to date. I have been to many, many banks, and this one is by far the best.
