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August 2024 by Katie Collins
I hate going here. The people are so nasty and rude. If you can go to a different location, do it
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August 2024 by Giovanna V
Nice and helpful
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July 2024 by Horton Keng
The worst shipping service I've ever seen in the world. I hope this place shuts down.
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July 2024 by Dana Scott
If I could give zero stars I would. Absolutely THE WORST MOST UNTRAINED, unkind and misery in that building. It took 30 min in line to send one package. 15 min for her to figure out how to send it??? Makes my anxiety go up anytime I think of going into this dilapidated, rundown, rude employees, dirty and wild lack of any sense of care for what they do, that I've seen in as long as I can remember. Wow... just W O W. I even had the time to write this stupid review because I'm STILL HERE!!
*** I can't believe I'm adding to this... but I had to mail something certified. When I showed up they were locked up tight and closed an entire 15 minutes EARLY??? At least 5 other people came in while I was standing there. I'm also adding photos of how filthy it was and the lawn is so bad and overgrown I almost feel like hauling a weed eater over and doing it myself. When did a community ever have a POST OFFICE to be embarrassed about. A little community pride would be good here. Makes my heart kind of sad??? This truly is an odd situation. Am I missing something?
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June 2024 by So So
I have to say that I am very happy with the great service that Renee gave to me today.
I don’t mail anything, mostly is by email ( Amazon does all the heavy lifting for me ?) and she was very patient with me. I have to say Thank you again for being great with your customer service.
You are amazing.
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May 2024 by Mats
Super Helpful and Patient Staff!
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April 2024 by Mik T
+1 DON'T COME HERE. Zombies work there ?
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January 2024 by Joe
Rude and slow staff. Worst post office I’ve ever been to. Longest line I’ve ever seen as a result.
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December 2023 by K Ghy
This place is the worst; as I stand in line I see a female employee being extremely rude to an elderly woman, then my interaction with another female worker who is also rude and dismissive was horrible . So it’s not just one employee, it seems like this location needs retraining on customer service. Also please don’t lie about FedEx and UPS shipping prices to try and scare people off from using those services. I know there’s competition, but it’s tasteless and fear-mongering to invoke panic and fear on someone who came to you for service.
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December 2023 by ryler1983
First and last time I am going to be stepping foot in this usps . Never in my life have I been spoken to this rudely like and that too for no reason . No greeting by the person behind the counter . I said,” Hi ! How are you today ?”with a smile . My question was ignored and bounced right off. I was in return asked ,” What do you want ?” In a rude grumpy tone . Cannot believe the manner in which I was asked this question and the way I was treated afterwards as well . It was all downhill. She refused to put a piece of tape on my package and made me purchase new tape which I did . She had a big fat roll of tape right next to her . I did not mind the fact that I had to tape the box , it was the exchange and the way I was spoken to that I have a problem with . This usps location needs a total haul over . Their management is to blame clearly as this has been going on for years per the other reviews and nothing is being done about this. Such a shame .
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December 2023 by Mohammadreza Dolatabadi
Poor management, This Post Office is the worst Post Office in entire montgomery county. There is a lady there who needs to be trained well, she is so rude, that's why the google rate is 2 star.There was no option to give them ZERO, otherwise i would.
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November 2023 by Miao
Honestly the worst postal office I’ve ever been to, to renew my children’s passports. Instead of trying to communicate and understand us since we don’t speak English fluently, this lady wearing a hijab that works there told us to just write down misinformation such as how we are not U.S. citizens even though we were all born here and lived here for over 2 decades. Even after telling this lady over 5 times that we are U.S. citizens she kept insisting that we check on the application that we are not. Additionally, one of my children is 17 and therefore does not require both parents to be present and my other child is 13 and only has my name on their birth certificate so that automatically makes me their only parent, but she kept asking and demanding my husband’s ID. After I tried to explain to her why we don’t need the ID, she had the audacity to humiliate us by telling her coworker how we weren’t cooperative. The list goes on and on for the rude behavior that my family and I experienced at this location. NEVER come here unless you want to waste your time.
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October 2023 by Elsy Macay
Do not come to this USPS. The people working here are so rude. Horrible customer service! They get so frustrated just by you asking questions. I will drive an extra 15 minutes to another USPS from now on.
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October 2023 by Sahar
If I could give zero star, I definitely would. I don’t know what was my agent name but it was a lady with hijab. She was super rude to me. She needs to be train about customer service. My package wasn’t something typical, It was some legal document and very important, I need it ASAP. I told her what is that but she didn’t put time to find my package during I was tracking that and I could see it’s there. They are irresponsible and don’t care about you, your time and your issue. Please don’t waste your time.
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September 2023 by alex Vera
$40 to ship a 3lb box to California. Feels like I got scammed
