United States Postal Service
Post OfficesHours:
500 N Washington St, Rockville MD 20850 Hours
About United States Postal Service
The United States Postal Service (USPS) is a renowned organization that provides secure, reliable, and affordable delivery of mail and packages to over 157 million addresses across the United States and its territories. With over 30,000 retail locations, USPS is committed to delivering exceptional customer service and constantly innovating to enhance the customer experience. Customers have praised the professionalism, efficiency, and competency of USPS employees, such as Brevard and Adolfo Vasquez, who have been described as exceptional in their handling of customer inquiries and transactions. The Rockville branch, in particular, has been commended for its reasonably paced and cheerful service, as well as the convenience of its after-hours kiosk. While some customers have suggested improvements, such as separate areas for stamp browsing and the availability of markers for packing materials, the overall sentiment towards USPS is positive, with customers appreciating the organization's efforts to deliver a seamless and satisfactory experience.
Most Recent Reviews
December 2024
Amazing customer service the lady that helped me incredible knowledgeable helpful friendly
October 2024
Busy place. Long wait times. Severely understaffed. Depending upon who you encounter at the counter, the service levels can vary between good and horrible. Couple of them are good though.
July 2024
Brevard at the counter was amazing. Professional, quick, handled a long line effectively, and made sure everything went smoothly. Thanks Brevard!
More Comments(118)
Nearest USPS Stores
- Rockville, Maryland