-
September 2024 by Xiaobao Ying
I had a package. It showed that it was delivered to front door/porch. But I am living at an apartment. I have my mailbox. The package was small enough to put it in my mailbox. I checked the lobby and my mailbox, however, i did not find it. I called cs number, went to the post office and I got a number for this unit. I called this unit two days ago and told they would call me back. I got an update this afternoon. The package is on the way to sender because they believed that i moved and no address to forward it. The lady answered my phone was not professional and rude. She insisted that the package was delivered, then did not keep her promise to call me back, then they send the package back to the sender. Two notices were wrong. Are they trust worthy?
-
August 2024 by Tia Scagliarini
Not a post office, google needs to change the map immediately
-
August 2024 by sophia conteh
I called all day yesterday to have my mail release and I guess they don’t have an employee to answer the phone, I thought tapering with mail was a legal offense…
-
November 2021 by Kiah Jones
Just called about a lost package, A supervisor picked up with a combative attitude by the name of “Lee” he wouldn’t even give me his first and last name. He was of no help and even hung up the phone.
-
September 2020 by Monique Jackson
Disgusting attitude and I got hung up on by a rude disgusting lady who needs training on customer service
-
September 2020 by Juliette D
Only for USPS employees NOT open to the public.
-
September 2020 by Simi Jackson
Disgusting attitude and I got hung up on by a rude disgusting lady who needs training on customer service
-
February 2020 by Adam Wenguer
Had an exceptionally positive experience with Zaon "Z" Quarles. He was able to locate a missing package that I sent from my business and quickly had it delivered to the proper address. After dealing with so many people on the general customer service line who didnt seem to care in the slightest, I received a call from Z. He completely changed my perspective and made this negative situation into a positive opportunity. He seemed genuine and legitimately wanted to help.If more employees for the US postal service had a positive attitude like Z and were more thorough with customer inquiries, then people would trust USPS way more with their mail/packages.
-
December 2019 by Juliette M De Peña
Only for USPS employees NOT open to the public.
-
December 2019 by Gordon Shumway
Lady there named Judy needs to be fired. I'm a physician, wife has chronic pain, waiting for medical marijuana card. Small apartment mailbox was full, Rollins told me to call this place. Judy reassured me, told me she put it on the truck HERSELF, for 3 consecutive days saying it was at Rollins despite Rollins saying it wasn't there. How does someone put the same box on a truck for 3 days straight? It is REALLY hard to break away from my oncology ward to have to resolve this. While explaining this to Judy, she hangs up on me. Please fire her or reprimand her in some way.
-
September 2019 by Albert Ballard
This is not a public facility. This is only for carriers only. You have to go to Rollins Avenue to do all transactions.
-
September 2019 by Paul Gonzales
Lady there named Judy needs to be fired. I'm a physician, wife has chronic pain, waiting for medical marijuana card. Small apartment mailbox was full, Rollins told me to call this place. Judy reassured me, told me she put it on the truck HERSELF, for 3 consecutive days saying it was at Rollins despite Rollins saying it wasn't there. How does someone put the same box on a truck for 3 days straight? It is REALLY hard to break away from my oncology ward to have to resolve this. While explaining this to Judy, she hangs up on me. Please fire her or reprimand her in some way.
-
September 2018 by Billy Kennedy
The facility is not open to the general public. Window services are not available. Postal employees only. Window services can be found on Rollins Ave.
-
September 2018 by Rob Merrill
Look guys, this is a carrier only place, go to Rollins avenue for anything mail related you would need.
