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March 2024 by Alexandra C
I recently visited the UPS store and had the pleasure of being assisted by Mital P. Her customer service was exceptional, demonstrating a high level of professionalism and expertise. She was knowledgeable about the services, efficient in handling my package, and went above and beyond to ensure everything was taken care of smoothly. I left feeling confident that my shipment was in good hands. Thank you, Mital P, for providing such outstanding service!
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March 2024 by Taylor Green
Sid and his team were professional and polite. Everything you want in a UPS store. The store is on the smaller end but a convenient and efficient stop right off Rockville Pike.
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February 2024 by R
this location seemingly is under new management, which is very unfortunate. the man working today (2/24/24) around noon blatantly lied about the mailbox fees. each time he opened his mouth he quoted different prices. he refused to provide documentation showing the mailbox fees. i have seen other recent reviews for this location indicating fraudulent activity. please reprimand this employee; he is very rude and dishonest.i canceled my mailbox service at this location today 2/24/24 , after three years doing business at this location with no prior issues.
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February 2024 by Dave Goldstein
Matt was fast and friendly, offered shipping box and copied my torn shipping label for better legibility. Also reminded me to take the batteries out of my device.
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February 2024 by Kristin Pintilie
I highly recommend this UPS store! I go out of my way to deal with the associates, Mital and Matt. They're efficient, friendly, and ensure you're in and out in a jiffy. Fantastic service every time.
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February 2024 by Lemlem
Mitle and Matt did a great job on handling my request. Great customer service recommended 10/10
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December 2023 by Aaron Dames
Extremely efficient and affordable notary services.
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December 2023 by Jerry Callistein
Quick, courteous, professional, friendly, and accurate. For getting a big document printed on short notice, it was a very pleasant experience!
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October 2023 by Jordan Ramsey
i was not a fan of the employee who was there today, who attempted to overcharge me to print out a single black and white page from the comluter. I had asked her specifically what the price would be $.25 which seemed reasonable to me. After all most of the other office suplly stores charge. After completing the print of 'the single black and white page' she comes back to me woth "that will be $2.39 sir". i i brought the attempted fraud to her attention and she then tells me "ok this time I will charge you $.25 but next time..." You tried to scam the wrong person!
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September 2023 by Catherine Kari
Amazing service I always go there to send my things, very friendly staff and professional staff. Keep up the good work
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August 2023 by Mary Beletic
Love this UPS store. I arrived thinking I did not have to pack my Amazon return. Matt & Mitel were so helpful and help me pack all items at no charge. Great Store!!!
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August 2023 by Josh Chen
I accidentally brought in a FedEx shipping label for a return and the man behind the counter help pack it for me, free of charge. Great people at this location
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July 2023 by Jane Updegrove
Went to this location for notary services with my 2 little kids in tow. They handled my documents quickly, were kind and friendly to my kids who were quite literally rolling on the floor (and gave them lollipops to boot!), and they also had scanning services which I didn't know they had. This meant I got all my stuff done in one visit- signing, scanning to my email and mailing. Super thankful for the great service.
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July 2023 by Jeni S.
Had a package to return to Amazon. Plenty of parking. Very friendly staff. They scanned my return barcode, and processed my return in a matter of seconds, and with a smile. Great business in a great community.
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June 2023 by Stephanie M
First experience one year ago was easy and pleasant. Today however was horrific. One person working like a snail. Two people in line in front , about 10 came in behind, 8 of those people turned around and left. Awful!!!
