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“I came here to rent a chain saw. They had enough staff around to make the entire process of renting and returning very efficient. The tool worked perfectly. They've also provided me with oil (for the bar) and extra gasoline, which I didn't need.”
“At Penske Rockville MD Southlawn Dr location, 2 front desk guys Fillipe and Michael Gutierrez were super helpful and patient with me. I was nervous renting big truck I never had experience driving let alone across country so I visited this office many times for advise. Both were calming, helpfuland professional in every way. They are great asset to Penske. Thanks guys!”
“The service was wonderful! The car was a little squeaky and the buttons on the radio and the radio screen didn't all work but the car still ran well so can't complain.”
“Customer service and online reservation system were very good. The car was a 2024 Hyundai and got great gas mileage; The only problem with this car was the distracting dashboard warning (with alarm tone) that came on frequently and randomly - Consider taking a break. Sometimes it came on within five minutes of getting on the road.”
“Open very early. Clean and new vehicles. Very friendly professional and knowledgeable staff in my experience. Rented a van that very same day. Was able to drop the vehicle off after hours. Take note that there is a process through their app where you need to answer a few questions which will take about 15 minutes in order to properly drop the vehicle off after hours. We were more than happy with the Randolph road Rockville Maryland location. Thank you U-Haul!”
“There was a line for check but it's a busy location and the staff are very friendly and helpful so that's great. Rented a cargo van for the day to move my son to college and the van was ready and in great condition. Drop off was equally convenient and easy process.”
“There was a line for check but it's a busy location and the staff are very friendly and helpful so that's great. Rented a cargo van for the day to move my son to college and the van was ready and in great condition. Drop off was equally convenient and easy process.”
“This Uhaul was the most efficiently run Uhaul I've been to. The line inside moved quickly, they found the online reservation I made an hour before and checked me in, and someone was right there to throw the trailer on. All told, this took 15 min. Then, when I brought it back, I backed in the trailer and someone was there to unhook and close out my order, maybe 10 min. Done.”
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“nicest uhaul I've been to. had lots of moving supplies for purchase inside too, which was helpful. the office building it's in had a cool fountain, not related but it was neat”