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March 2024 by AChi I
Making an appointment does not matter as you still encounter long hour(s) wait times in a tight lobby. Not a good experience
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February 2024 by Katie Basilio
Kind, attentive, patient and efficient!
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February 2024 by Candy Debrah
Dr. Amankwah is an amazing doctor. She takes her time to explain things to you and the staff is very friendly. It’s my preferred place to go my kidsurgent care needs.
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February 2024 by patrick freeman
Dr A and team are wonderful. Dr A has always provided excellent care for my kids when I take them to TAPUC. We love her wonderful personality and ability to deliver information in a relatable way to both adults and kids.
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February 2024 by Megan Rinn
We’ve been to Total Access a few times and have received quick, compassionate, and effective care each time. It’s easy to register online and I’ve always gotten in quickly at my appt time without additional wait time. The Dr gives detailed information about illnesses and injuries so the parents are left feeling confident to move forward with care. We love having this resource for when our peds office is closed!
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January 2024 by virginia fajardo
Doctor Adu-Amankwa was exceptional. Extremely personable and accommodating. She took her time with explaining and made us feel heard rather than dismissed. So informative
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January 2024 by Ameet Joshi
They were able to take us in at moments notice and help our family out immediately. Great service and staff
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January 2024 by Nuria Chavez
Dr. A is great, she makes sure we feel reassured with proper and clear instructions. Our visits to this office are always quick and easy. The staff are always friendly. We highly recommend this practice for your kiddos it’s a better experience than normal urgent care.
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January 2024 by Madesyn Earwood
Very nice place! Was in and out in less than an hour for a deep cut on a two year olds face. And he even got a cute Lego set when he left! Dr was very nice!
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December 2023 by Jim Z.
The doctor was responsive, helpful and quick. Definitely a great place to go if you have an urgent need for your kids. (We've been a few times :-)
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December 2023 by Charlene Telemaque
I have been to Total Access Pediatric Urgent Care in the past with my son and it was always an excellent experience. So it saddens me to write this today and share an experience that is not only a reflection of that office but of our world today. I will tell you the only difference between my experience today and when I went in the past, is the fact that now that I am self-employed my insurance is not as good. Unfortunately, the Maryland Health Connection made a mistake with my son's insurance so on their website it says his insurance is active but on the state site it says it does not. Despite my explanation, an insurance card and a very sick child, we were turned away. His temperature was not taken, no questions to insure that he was fit to be turned away, nothing. I am in no way a privileged or entitled person but with all that is going on in the world today, it is profoundly evident that the gap is widening beyond reach between those who are perceived as "having" and those who are perceived as "having not" Even if my son could not have been seen because of this insurance debacle a bit of compassion and caring would have gone a long way in making us feel human and understood.
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December 2023 by Maria Cornelius
We are so grateful that we discovered Total Access. Their staff was friendly and responsive – they answered the phone right away, registration was easy, and once we arrived, we only waited about 15 minutes to be seen. Dr. A. started by saying she would do everything she could to keep our baby out of the hospital and she truly did. She spent a couple of hours (in and out) with us, administering treatments and checking response. We were sent home with a detailed care plan and clear instructions on what to watch for. Dr. A. checked in after we left to ensure we didn’t have any questions, and called in the morning to see how the baby was doing. Dr. A. was thorough, detailed and caring. We will continue to use our pediatrician for regularly scheduled check-ups, but Total Access will be our go-to for any day-of or urgent care needs. We haven’t received our invoice, so can’t speak to billing, but otherwise, cannot imagine a better urgent care experience.
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December 2023 by Maria C
We are so grateful that we discovered Total Access. Their staff was friendly and responsive – they answered the phone right away, registration was easy, and once we arrived, we only waited about 15 minutes to be seen. Dr. A. started by saying she would do everything she could to keep our baby out of the hospital and she truly did. She spent a couple of hours (in and out) with us, administering treatments and checking response. We were sent home with a detailed care plan and clear instructions on what to watch for. Dr. A. checked in after we left to ensure we didn’t have any questions, and called in the morning to see how the baby was doing. Dr. A. was thorough, detailed and caring. We will continue to use our pediatrician for regularly scheduled check-ups, but Total Access will be our go-to for any day-of or urgent care needs. We haven’t received our invoice, so can’t speak to billing, but otherwise, cannot imagine a better urgent care experience.
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December 2023 by Janel Gazunis
Total access has been amazing - we’ve been taking our kiddos there since they opened. All the office staff have been very friendly and accommodating. It’s been great to have a place we can take our kids when they get sick on weekends or if our regular pediatrician can’t see us on short notice.
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October 2023 by Allisson amaya
I came here for care for my 7 month old son. I looked up places close to me as I was visiting from out of town and had gone to the urgent care on Rockville Pike across from target for a prior incident on our trip and the service was awful compared to the superb care I received here. The staff were informative and personable, I even did the simple online appointment so we could be seen first thing Saturday morning as we were flying back that same day .An I'm sure glad we did, the doctor was efficient and attentive, she asked me questions and started narrowing down what could be upsetting my son, and getting his trust so she would be able to actually examine him. She was playful and keen,giving my son a Lego bag to distract him. She was able to determine my son had a ear infection going even when his demeanor suggested otherwise. she said immediately " I'm going to make this easier for you ,not harder." And prescribes me a antibiotic that doesn't need to be refrigerated and is once daily ,so I don't have to struggle with more on top of that day. She even handed me two more bags of Legos for his siblings. Being a mother to 3 under 3 , I appreciate the level of care we received here. It's the type of care you'd hope to receive in a urgent care, the kind where it seems like your everyday doctor because they treat you as their everyday patient. The Dr. Was amazing.The only " bad" thing I could think of was that I was looking for a more URGENT of a sign up front, we drove by the first time.Might I add the the bill here was also far more accommodating than the one I got at the ER prior to finding this gem of a urgent care.
