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November 2023 by Nancy H.
I had plantar fasciitis and tendonitis, and I had two cortisone injections. The pain didn't get better with custom orthotics from my podiatrist. Good Feet was my last resort. The representative was VERY knowledgeable and walked me through the inserts and what they do. Great service. Spacious store that allows walking around to try out the inserts. I'm on Day 4 and I am finally able to walk my dog with NO pain. Really good experience.
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October 2023 by Nancy N.
Do not even walk into the store. You will get a hard sell on how good their product is and then find that the most inexpensive plan is $1500. When I was paying, I asked if I could return the product if they did not work out. He said they would give store credit. I should have stopped right there. The product is horrible. My feet were in terrible pain with their plan of wearing the inserts. I tried to get my money back today for the purchase and was told I could only get store credit which would have to be used in 60 days. There is nothing there that I would buy for $1500. I am sure this is their policy because many people try to bring the product back. You can also see that their are no curstomers in the store if you go in. This is the worst purchase I have ever made. Their advertising is false.
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September 2023 by Warren M.
Today I called The Good Feet Store in Rockville, MD to see if my maintainer insoles were in stock. I had the good fortune to talk to Curtis. I've been a customer with The Good Feet Store for over 5 years. Without a car, I take Metro + Lyft to get from my home in Tenleytown to the MD store. The trip is an hour one way. I always call the store before going there to confirm what I need is available. Today Curtis' customer service was a big help. He confirmed which model I have by looking at my order history. He then called me back promptly to confirm they had what I needed. When I got to the store, he had everything ready so it took no time at all. Thank you Curtis!
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September 2023 by Deb Garris
Ms Keanne Ambush greeted and acknowledged me as I entered the store. Once it was established that I had no appointment she proceeded ask how she could help me. The relationship evolved from there, as Keanne began serving me like I was a long time customer returning. Keanne was enthusiastic throughout the entire interaction. Her zeal to assist in my foot care needs was demonstrated from the moment I came through the door, was seated until the completion of the service. Keanne was extremely attentive to my specific foot issues and responded with expert knowledge. As we say in the medical arena she collected the data, analyzed it and identified a plan of care to address my feet issues. Keanne educated me on the feet’s importance in our overall musculoskeletal alignment for our gate patterns (simply put how we walk). From there she began the stages of implementing my individualized foot care plan. As a customer I felt like she was there at that moment just for me-that’s how special I felt. She demonstrates a deep understanding of customer care, service. She meets you where you are as a human being-no matter what your feet look like or their condition. Keanne is a true chameleon of customer services and a invaluable asset to any company. My husband and I drove from Hyattsville and was worth the drive. Thank you so much Good Feet Store. Debra Garris
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September 2023 by Michelle Nelson
The saleswoman at the Rockville Store was very efficient. She provided all the information regarding the step by step system. Very customer friendly. Awesome experience!
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August 2023 by Barbara Busby
Curtis Toney was our salesperson at the Good Feet Store in Rockville MD. Not every salesperson truly cares but that is not the case with Curtis. He went above and beyond to make sure we were fitted properly, informed about the details of the arch supports and comfortable with the results. We love the Good Feet Store and its wonderful products. The arch supports have given my boyfriend and I a new lease on life and being able to walk again without discomfort. Thank you Curtis and Good Feet. Barbara Busby
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August 2023 by Rita L.
I am aware of all the commercials relating to the Good Feet Store, and I want to lend my credibility to the accuracy of the ads. The time spent in educating me on what to expect was wonderful. That knowledge empowered me to feel comfortable throughout the various stages of my arch support readjustment. I am still in the learning and adjustment stages, but I am confident my feet and my back pain will be reduced to being nonexistent because TGF store stays by your side every step of the healing process. I want to thank my Arch Support Specialist, Keanne Ambush, for educating me more on subsequent care of my arch support. I love this personal care that is always available to me. I am one happy customer who highly recommends The Good Feet Store if you are experiencing any aches or pains in your legs, back and/or feet!
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August 2023 by Adrian Crowe
After I purchased my inner soles from the Good Feet Store I went on a month vacation in Europe where I walked, walked and walked. My feet, my knees and my back were all comfortable. I was discomfort free! My only regret is that the inner soles could not control the heat index in Europe. Thank you so much Good Feet Store.
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August 2023 by Leslie G.
We went to the Rockville store. The sales person was very aggressive. She was smirking when I told her about my past experience with Orthodics and she told me without any proof, that my other, doctor-measured and provided orthotics were "wrong". We got up and left. Horrible experience.
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July 2023 by Kelly McKay
Amazing! I had plantar fasciitis for awhile and it was extremely painful. I was searching for anything and everything to help ease the pain before I went on a hiking trip in Northern California. Thankfully Keanne Ambush at the Rockville, Maryland store was knowledgeable, helpful and understanding during our first appointment! I went home with answers, solutions, and have been pain free! Thank you so much for your help! I’ve been telling everyone about The Good Feet Store! Keep up the fabulous work!
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June 2023 by Katie W.
we went in the Rockville store to learn about their product. The sales representative was very unfriendly and offer nothing informational, but sales pitch. Once she found out we are not there to purchase just yet, but want to inquire, she got inpatient and rude.Not a very pleasant experienc.
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June 2023 by Shayne Swift
Keanne is knowledge, clear with explanations, and awfully persuasive. Both my husband and I got arch supports. I'm feeling better already and the supports have alleviated both shoulder and hip pain.
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June 2023 by Stephen Nurse
I definitely recommend the Good Feet Store. The staff went above and beyond to make sure that I was comfortable and that all my questions about their product were answered.
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April 2023 by Jorge Cuebas
My wife and I visited the store in Rockville and were attended by Andrew Lombardi who gave us an excellent explanation of how the arch support engineering help people with different feet problem's, took prints of my wife's feet and assisted her trying the supports correcting her problem. He patiently helped my wife in the balance tests clearly informing her of the different types of support systems. My wife tried all 3 step system. All throughout the process Mr. Lombardi was affable, diplomatic, intelligent and enthusiastic about his job. Additionally, Alicia Arias, the store assistant manager, came to greet us and gave us some written literature of the Good Feet Store. We will be happy to recommend the Good Feet Store in Rockville and ask for Mr. Lombardi or Ms. Arias.
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April 2023 by Pamela Marie
I needed to get new shoes especially sneakers. However, I would get overwhelmed finding the right pair that would fit my feet. Although I had orthopedics in the past the only fit so-so.Then before buying another pair I made the decision to visit the Good Feet store during my Spring BreakI am Soooo glad I did.I walked out not only with my feet feeling good but with a new pair of Brooks Sneakers. Alicia and the entire staff was awesome. Thank You Good Feet staff
