TSA pre check took 3 people ahead of me when i had an appointment. There's supposedly sensitive information yet the TSA guy was doing this out in the open area. This site should be closed and put in a secure room with chairs like at the MVA location
February 2023
Apparently there's only ONE GUY who can process TSA PreCheck. Standing at the counter, I was told this ONE GUY just went on break. Meanwhile, no less than three other employees, one who seems to be a manager, ignored me while they had conversations and looked at their phones.
December 2022
A huge thank you to Karim (I hope I'm spelling that right) for helping me with an emergency product lookup that saved the day for me. He was polite and extremely helpful. Really appreciate him as someone who has also worked retail and know it isn't easy this time of year.