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June 2024 by Mostafa Eberlin
The workers are helpful but it gets crowded a lot. You can find almost anything you’re looking for here. It’s a little dirty but not to the point that it’s distracting.
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March 2024 by William Kisse
In the past 3 years this has been by local grocery store. I've gotten to know many of the staff and wish to offer my most sincere thanks for the courtesy that is always been extended to me and my wife when shopping at my favorite Safeway. With my most sincere thanks.
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February 2024 by Joe H.
One time I went to use the reward points for the free chicken because it expired that day. They were out so I asked the checker if I could get the other chicken or a rain check. She laughed at me and said "it's free we're not giving a rain check on something free. I explained that in fact I had to spend hundreds of dollars to earn this item, she told me to go to customer service. I waited for 15 minutes and nobody ever came. I loses my entire cart of groceries on the customer service coz get and walked out. I've seen her stocking shelves ever since because she misrepresented their policy and was rude to a customer.
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February 2024 by Jezebel Rebel
I wish I had another option for a grocery store, but it's the only one within walking distance to the hotel (where I often stay long term). The food/produce is good...it's the exaggerated prices and unpleasant shopping experience that's the problem. Three small zucchinis cost over $4. Wow.
Prices NEVER match the item at the checkout whenever I go there. I shop about 3 times per week and there is ALWAYS a discrepancy in the store's favor (1-2 dollars more than advertised on the shelf). It's not enough to be a member to get the discount price (which I am), one has to download a dumb app. It's such an inconvenience....and unfair to those of us who don't want to clog up their phones with apps they rarely use. OR to those who don't own phones or carry them everywhere.
Second downfall: the staff. From the rude checkout people to the unprofessional pharmacy workers. Ask a question (or- Heaven forbid-ask for help), and you get an annoyed employee who makes you feel bad for bothering them. I really wish they would open another grocery store nearby to offer this place some much needed competition.
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January 2024 by fify s
Groceries store
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January 2024 by Kenneth Elliott
Somewhat limited for what we were shopping for.
Hard to get around, they were restocking and blocking most parts of aisles.
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December 2023 by K. B.
Last time I gave it 4 stars, but now only 2. This store definitely changed, unfortunately not for good.
The staff is not friendly at all. Seems like they are doing you a favor. No smiles, no cheers. Weird.
I often visit this store to find out that they are out of advertised sale items. I would say more than half the time. And with digital coupons they neither give you rain checks, nor they substitute.
The floral department is still good, better than other supermarkets.
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December 2023 by PIERRE AMED
with their self check out machines and a good experienced customer service, I got everything I wanted in matter of few minuit done. it was a good experience for me today
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December 2023 by William Roggenbrodt
Don't Trust Safeway Sales - Bait and Switch:
Attempted to use $10 off coupon with $50 purchase from Falls Grove Community coupon. Presented the coupon at the beginning of my check out. It was only after my goods were purchased and bagged that I found out from the cashier, "Oops! If you read the (really) fine print, the $50 doesn't include dairy, meats, etc.'. Absolute rip off as I would've only purchased $15 worth of goods versus $63.00 of goods. Shame on Safeway!
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November 2023 by Myeongsang Lee
Staff was unfriendly and vey rude.
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October 2023 by Ms. P.
Often out of stock on regular grocery items and shelves, especially dairy, are dirty. Needs more pride.
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September 2023 by Ayman Elnahry
Good stuff but a bit over priced, but being a member was helpful thru points.
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September 2023 by Keene Lincoln
Was only looking for raisins, employee mumbled I don’t know and watched us walk through the entire store and did nothing to help. No raisins were found or purchased.
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September 2023 by Ali M
I needed a floral arrangement last Sunday. Not realizing that most independent flower shops are closed on Sundays. The staff at this store saved the day. Their florist, Happy, was marvelous and put together one of the best arrangements I could find at very reasonable price. She was professional, qualified and customer service oriented.Thanks
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August 2023 by Chun-yan Mi
Very clean and almost always fully stocked.