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February 2024 by Jill Richter
Extremely rude staff. Suzy picked up and immediately talked over me, didn’t answer my question, and then hung up on me before I finished my question. Didn’t expect that kind of customer service for a simple question.
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January 2024 by Megan Bergandy
The staff answering phone was rude and unhelpful-lecturing me about unrealted information before I could even ask the questions I was calling about. Then, after I called 3 more times, spending more than 30 minutes on hold, only partially answering my questions before putting me on hold again, told me to call other pharmacies. I will NEVER send a prescription here again.
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January 2024 by Jonadh George William
Excellent customer service
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December 2023 by Noon Meem
Went in for a OTC drug recommendation from pharmacist, but waited more than 10 minutes only to keep hearing the pharmacist just answer phone calls and completely ignore me. I get it pharmacy is busy; but its not that busy that you completely ignore someone standing for more than 10 minutes.
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October 2023 by Jaleh Fallah
Received my flu and covid vaccines there on a week day. Short waiting time (<10 min). Nice staff.* for covid vaccine, they only had Moderna.
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October 2022 by Jacqueline CORLEY
Rx takes too long love the staff but they seem overwhelmed. Phone calls are always put on hold and feel like a pest when I have a legitimate question.
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August 2022 by Michael R.
Always been smooth sailing at this pharmacy. My meds are in stock and the staff is helpful. Definitely one of the best pharmacy experiences I've had.
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August 2022 by Emma Brown
Kind and incredibly helpful staff.
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March 2022 by Michelle K.
Pharmacist and staffs are so rude. I know because of covid everyone is having difficult time. But you cannot give your stress to customer. I never seen anyone treating cutomer like this. Very very rude and nasty. no respect. I DO NOT recommend this pharmacy. Go to other pharmacy. They will treat you really good. This pharmacy treating people so bad. Usually I dont leave any review. But this time I decieded to let all people know what they are. Please listen to me. DO NOT go to this pharmacy.
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August 2021 by Max Kotasek
Please fix your blood pressure machine.
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November 2020 by Brandon B.
I like this Safeway. Speaking as someone who doesn't really shop that much at the grocery chain, when I do, I would say that this store is one of their better locations. It's always very well stocked, and easy to get in and out of. On top of that, it's clean. Other locations that I've been to in the area aren't always as clean as I would like a grocery store to be, so this Safeway gets two thumbs up for cleanliness. Overall, I recommend shopping for your groceries at this location.
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September 2020 by Anthony O.
Got the usual chicken pot pie but this time it was over cooked and burnt on the bottom also the crust was overcooked ended giving most of it to a dog
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June 2020 by Sean H.
Hello ! I am Sean Hardman . I am Rolling Out Once again to find The Best Grocery Stores In all of The Gaithersburg / Rockville , Maryland Area of Montgomery County . as I head Up Shady Grove Road I come upon this other Unique Store This is called Safeway . This place has Great Outdoor Parking for all Customers . This place has Great Floral Designs on Racks on the porch areas in front of the windows and propane Cages with tanks in them for rent too and great huge advertizements in their wondows for all to see of great sales inside the store . as You walk through the double doors inside you will see The Custoimer Service area and Huge cashier ine areas Pharamacy and more up front . Plus the Newspaper Racks & Lottery Machines . In rhew other Parts of the store they have isles filled with great food items that peopole like shopping for . They have a Big Produce area , Floral Area , Deli Area , Seafood Area , Bakery Stationary , And Seasonal Isles , Plus Pharmacutical , and Childrens Isles . And Frozen Foods Area , And Meat , And More . They have all the stuff I like as well as other items that other custoimer like there too . This place is always Jumping even on a Big Customer Busy Volume . Whe you want something from the Pharmacy area, I think its best to call in for the appointments because sometimes in lines It can be a very long wait to pick up what you need there . It's always fbn being here with lot of things to do to look through , Take Your Time , And Decide what You Like and Need and Always Make Sure its Within Your Budget Needs too . That is the best Tips I can share with you . I know in this day and Age Thing have not always been easy anymore due to the Epidemic That has ravaged the United States By A Foreign Power That hates The United States and Not cared about the consequenes of their Intent Of their own actions . It's caused us all To Live In Fear , Terror , Paranoia , Ignorance , Distrust , And Hatred . But This is NOT Who We Are , This Is Not What We vRepresent As American Citizens . The United States Is Supposed to be about Freedom , Justice , Liberty , Tolerance , Peace , Understanding , Equality , & Good Will Toward Other No Matter How Different They Are . We need to show the world we are better men Than this That we can Overcome and Rise Above This great Evil That We all face And Conquer it . We need to show support and Patronage t these stores again so they do not Fall into Financial Ruin and disappear Forever . So Please Show Your Support and Devotional , Faithful , Loyal Patronage again To keep places like this gong for Generations . So come n down to Safeway and get an experience you all will not soin forget there . I am syre they looik forward to seeing you and Enjoying Your patronage again . This Ends another editions to finding the best grocery Stores In the Rockville , Gaithersburg , Maryland Area of Montgomery County Till we meet again in my next following edition coming to you all veryu soon near you . Good Luck , Happy Shopping & Hunting , And Be Safe Everyone !
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June 2020 by T T.
What happened to Customer Service? Yesterday, I went in to pick up a few items and went up to the express checkout self-service, it was cleared. I inquired on the price of an item that was questionable on my receipt to the young lady servicing the express checkout area. I turned to move my cart out of the way, and she had walked away w/out saying a word to me. It was very rude! Minutes later, she returned, asked me a question and then walked away (AGAIN)to assist two customers and while holding onto my purchased item.. I stood there waited for a couple of minutes, she did not acknowledge-she was not finished. I told her to give back my purchased item and receipt so I can leave ... I wasn't going to wait for her to finish helping that customer. I am her first customer, she needed to focus on me, the first customer! She did not apologized for my wait. I took my things and left the store. This was extremely unpleasant visit. She was short with her words, looked bothered, unfriendly and definitely not helpful. I sure will not be returning to this store anytime soon. Harris Teeter, Giant and Traders Joe's are all in the vicinity. Thank you for reading my post.
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March 2020 by Starr B.
Jaze in the deli was not pleasant at all during my trip to pickup deli meats. She was very short, looked disinterested and was not friendly. I will not shop at the deli when she is there.