-
March 2024 by Effie Fobz
Please take your car here, you will not be disappointed. Ms.Kim and her husband were so amazing and made this process seamless. I got my car fixed within two days and was updated through out the process. They fixed my bumper and my car is as newer as ever. I’ll definitely be coming back!!!!
-
February 2024 by Angela Eiss
My spouse brought the car in first and Kim at the front desk was completely flustered and annoyed to simply speak to him. She was hostile and aggressive immediately before even attempting to gather the full scope of information. She literally told him "you don't have an appointment so I cannot help you"... then finally found our file. (Mind you everything was already in a file and ready. They just needed to physically inspect the vehicle.)It took them a week to reach out and say they would order the parts. The man on the phone then proceeded to tell me the parts would take another week to arrive, then they needed to keep my car for at least 7 days once the parts arrived. I come from a family of mechanics. I know that a 3 week process to fix a quarter panel and a bumper with paint is completely ridiculous. The man then attempted to pressure me and say he can "cancel the order and I can go see one of my friends at their shop" when I questioned the timeline.We were blatantly disrespected and provided poor customer service from start to finish. There was no "problem solving" skills available in either employee's repertoire. This company needs to have some one-on-one training on how to treat, speak, deal with and coordinate with customers in our community because the service we received was unacceptable.
-
February 2024 by Valeria Rodriguez
The best body shop ?
-
October 2023 by danielcorgi
You will not be disappointed guaranteed. They have a full service body shop that does excellent work on any type of vehicle.Service: Painting
-
July 2023 by Lift Tow
Friendly staff.Appointments are recommended to all new claimants.They have great professional experience workers who will restore your vehicle to its original condition.The parking lot allows you to maneuver around.They can schedule a pick up from their location, either from a rental company or Uber, Lyft...If you need to get your belongings from a vehicle, make sure you call ahead and be there within business hours.The shop is closed on Saturdays and Sundays.
-
July 2023 by Alexey Tolchinsky
Absolutely the best. Great quality, great customer service. Honest. Dependable. Predictable. Highly recommend.Services: Painting
-
June 2023 by Alexey T.
Absolutely the best. Great quality, great customer service. Honest. Dependable. Predictable. Highly recommend.
-
January 2023 by Erika I
Kevin is very honest and upfront. He fixed my car quickly on budget and on time.Service: Body & Trim
-
November 2022 by Evan Oliver
Excellent service! I recommend them to anyone. Thumbs up.Service: Body & Trim
-
October 2022 by J H.
I was involved in a fender bender sandwiched between cars. No injuries just needed auto body repairs. What a great find! Randolph Auto Body was conveniently located and Kevin & Kim were terrific to work with, both professional and pleasant. They kept me informed, the work was completed ahead of schedule, and my MINI looks great. Communications between the shop & the insurance company was very smooth too. No complaints, just a job well done. Thank you.
-
July 2022 by Elitza Voeva-Kolev
Really great work in our Toyota RAV4! We got hit by a bigger SUV in the back and the trunk and bumper were in a really bad shape. This body shop did a terrific job!Service: Body & Trim
-
May 2022 by Ashlynn Vonswinch
Went here four times already and was never disappointed with the finish work. Sam is great and everyone is very courteous and always responsive.
-
April 2022 by Toluwalope Adenike
Randolph auto body did an outstanding job on my vehicle repairs. Extremely glad that I chose this business for service. Before and after pictures of my car.Services: Body & Trim
-
March 2022 by Jessica Zimmermann
They were very honest , efficient and went above and beyond for me! Highly recommend them !Services: Body & Trim
-
March 2022 by D Y
Fast, efficient and courteous. Great experience for me.
