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“Might I suggest having a separate area for people to browse stamps vs. At the counter it holds the line up for someone to essentially continue shopping while there are others ready to check out.Additionally, having markers available to write with instead of just ball point pens. A lot of packing material does not allow for markings with ball point pens nor does tape. Feel like it would be common sense to have markers available but apparently not.”
“I never get the name of the postal worker. Every time I've been to mail my packages he's very cordial with a pleasant attitude. Not to mention my packages are always delivered way before expected.”
9AM - 5PM
2011 E Jefferson St, Rockville
Post Offices
“Had an exceptionally positive experience with Zaon "Z" Quarles. He was able to locate a missing package that I sent from my business and quickly had it delivered to the proper address. After dealing with so many people on the general customer service line who didnt seem to care in the slightest, I received a call from Z. He completely changed my perspective and made this negative situation into a positive opportunity. He seemed genuine and legitimately wanted to help.If more employees for the US postal service had a positive attitude like Z and were more thorough with customer inquiries, then people would trust USPS way more with their mail/packages.”
“I have to say that I am very happy with the great service that Renee gave to me today.
I don’t mail anything, mostly is by email ( Amazon does all the heavy lifting for me ?) and she was very patient with me. I have to say Thank you again for being great with your customer service.
You are amazing.”
Post Offices
Post Offices
Post Offices
Post Offices
“Excellent and efficient service for passport renewal! It literally only took us 15 min from entering to exiting that included photo taking and document checking and payment. Very impressive!”