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August 2024 by Laura Devinsky
We went to another Mazda dealership first and the guy would not listen to what we wanted. Reached out online to Casey - he's quick, efficient and gets you what you want in a flash! 10/10 recommend. Do it all online if you're able to - Casey is your person!
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April 2024 by Kylie Thomas
Lacking enthusiasm for this place, liked it until my car was in for 2 months getting repaired, with messages pretty much every day it will be ready tomorrow or end of week. Also, they don't provide rentals if it is over 2 days of service, which seems sort of odd.
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March 2024 by Marc Schneider
Very professional and a good experience.
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February 2024 by Shaun Rahim Adams
Excellent customer service and vehicle service.
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February 2024 by Eric F
Total bait and switch dealership. Price marked $4700 different from what they offered before. Totally sketchy used car dealership. Avoid like the plague.
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February 2024 by Abraham Stein
Alex Malavakis was very helpful.
Thank you
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January 2024 by Miriam Ablan
Excellent
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December 2023 by MICHAEL CERMAK SR
Our salesman was “Ali” one of the most honest person I ever met.
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October 2023 by Pat Cunningham
I bought a parcel shelf for the car.Excellent and friendly service from the parts department.
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October 2023 by Jay K.
This dealership does not respect its customer nor provide accurate and reliable pricing. I arrived on time to my appointed. The appointment was scheduled a week earlier to address several items noted on a multipoint inspection. They were supposed to install a license plate bracket, and replace the passenger cabin air filter as well as the engine air filter. When I arrived the estimate I was presented was $120 (25%) more than what was quoted when the appointment was scheduled. When questioned about the discrepancy the service tech corrected the estimate. I waited over 4 hours at the dealership to have this relatively minimal work completed. No one approached me or gave me an update. When I asked the service technician for an update he told me "the shop had ran out of the part and was getting it from the warehouse". This was the same excuse I was given a week earlier when they failed to complete the work on my first visit. Is the warehouse 2 hours away? Why was the part not present when they knew the appointment was scheduled? Is there a run on license plate brackets? The dealership showed zero urgency to complete the work and zero respect for my time as a paying customer. I cancelled the bracket install and asked for my car back.The dealership's pricing is misleading and they are dishonest in how they present it. When I was presented with the final bill there was a $45 "miscellaneous service" charge included. This was in addition to the amount I was quoted. The miscellaneous service charge was a 21% mark-up on top of the work that was completed. The service manager indicated this was a set percentage applied to all bills to cover random expenses like paper floor mats and small screws. Nowhere, at any time, in any conversation was this mark-up mentioned. Isn't this exactly what the parts and labor line item covers? I had 2 air filters changed and they added a mark-up more expenses than the air filter for "random small screws". The dealership then added a 3% credit card fee mark-up (which was disclosed). All told I was charged 25% in mark-ups for a basic service item. I left feeling like I had been taken for a ride and the dealership had zero respect for me as a person or customer. They were dishonest in their pricing. Lazy in their work. Disrespectful in their approach to the customer. When I left the first time I felt slightly used but chalked it up to dealerships. This time I felt like nothing more than a bank account to be milked dry. They were so dishonest that I actually popped the hood to confirm they put the parts they had charged me for in the car. Needless to say, I will not be going back.
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October 2023 by Alex Mendoza
Auto parts . Guys very helpful. Friendly and courteous. I definitely recommend his service
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October 2023 by Kenneth N.
All around standard dealer, but upgraded loaners available. Only plus about the place. GET EM
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September 2023 by CoasterVision-YouTube
Not so polite service, seems to be a trend with VW dealerships
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September 2023 by Mohibban Sports Channel
Not good service.
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September 2023 by Peter T.
First thing of any business you go in his customer service dislocation it has poor and bullshit customer service attitude problem, that customer service especially manager I don't know she wants a manager or not. Honestly I forget her name and I don't wanna even remember her name anymore. Only thing I don't recommend these car dealer to nobody. Please don't go there you can see from the app days rate is only two*it's mean something wrong with this business . That poor bullshit, customer service attitude problem. Forget about the rest of the stuff.
