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“Tina was super helpful in our loan process, from beginning to end. She walked us through our options, and helped us navigate the sometimes challenging and confusing process for obtaining a mortgage. I highly recommend working with Tina for all your mortgage needs.”
“I have worked with Thomas Morgan for the past 4 years, ever since I started a Mortgage Broker business, and he has been amazing to work with. Extremely knowledgeable and responsive, and never too busy to give great advice. If you are looking to purchase compliance documents, and also want someone who doesn't just stop at the sale, but will keep assisting/clarifying tough situational questions, look no further.”
“I made appointment with Assistant Branch Manager and she was a delightful very pleasant thoughtful young lady. I enjoyed her personality and all her effort and hard work. I had made some bad financial decisions in my past and was very regretful of them but she helped me to see the light at the end of the tunnel and I am now happy about meeting her and will now make the necessary steps to correct what I need to do so I can be in a better position when I return to re-apply myself again. I appreciate you even though it wasn't the right time but a better time in my near future, Thank you again for all your help and assistance; and I look forward to continuing being a member. I highly recommend NW Credit Union.”
“I have been a member of the Educational Systems Federal Credit Union - (since they were MCTFCU)During that time - I visited the Germantown and Wheaton branches - and TO DATE! I’ve YET to receive anything close to the 5 star treatment I received at the Rockville Branch EVERY time I visit!! It’s not a “fluke”.Prior to coming to ESFCU I banked at various corporate banking systems- but just felt like “a box on an assembly line”In the 33 years I’ve spent with my Rockville Branch, I DONT have a bank, I HAVE A FAMILY! It’s nice to know there are still good, caring, respectful, meaningful motivated and multicultural credit Union so to me and that I am blessed to be a part of!Thank you for being a HONEST banking entity I’m this “roller coaster of financial madness”Wishing ALL the staff an VERY happy and prosperous 2024 New Year!!!”
“All of the staff are extremely personable and friendly. They expedite your needs and handle crowds very well. Customer service is top notch and I know I’ll always get help with my needs.”
“Hello ! I am Sean Hardman . I am rolling Out to find the best banks In all of the Rockville , Maryland Area of Montgomery County . as i come through the Rpockville area, I see this unique place. This is called PNC Bank . This place has a huge parkoing area surrounding rhe entire bank . It has only one front entrance facing the street to go into it . Inside has 6-8 Window tellers and Three management desks and the main office for the General managers that are made by appointments only . They used to have the Coffee and doughbuts there every frieday and saturdays But they stopped it months ago with no explanation ., When I thought it shpould make the customer feel more welcomeand at home there on its businest peeks . This place also has a Back Entrance too and a Empluee room and nabkk Vault tahis heavily with security . It has three drivethrough places on the left had side of the bank area for peope who do not go there that often to do business and are in a rush . The Window tellers and drive through tellers and managaement desks are The best Rockville ,Maryland has to offer you all there . They are Attentive , Prompt , Hard Working , Considerate , Helpful , Knowledgable , Engaging , Dedicated , Hospitable , And Freindly . I know thuings haven't been thesame in a evry long time because of the pandemic we all face in this day and agethat has put people on edge .Its Ruined Our Livelyhoods, Our freedoms , Our Civil Liberties , Bueinesses We Love To Do Business At And Have Fun At , It's Tuined our Ways Of Life , And Our Sanities . because we are all being run on Paranoia , Fear , Terror , Ignornace , and Hatred , And Division . But his is not who we are supposed to be . We are supposed to bea Land of Tolerance , OIpportunity , Freedom , Peace, Justice, and Good Wiill To Others . But sadly that is not the case . We nee to be more understanding and learn of each other n matter how different we are from one another . We need to become and should be Loyal and faithful patrons of banks , Stores, And Restaurants we oince loved and had fyun at once again to show this world we are better men than the ones who attacked us with this pandemic and overcome and conquer this great Evilwe all face . So come on down t the PNC Bank and get an experience I hope you all do not ever forget . I am sure they'll appreciate your business again . This Ends another edition to findng rhe bes banks oin the Rockville , Maryland Area Of Montgomery County Till we meet again in my next upocoming editions coming very soin near you . Good Luck, Happy Banking , And Be Safe Everyone !”
“Annie Hung, business banker made my first Citi Bank experience absolutely phenomenal, her assistance with account opening, explaining all the account options was very educational, she is definitely an asset to the CitiBank organization, because of Annie I will recommend friends and family!!!”
“My name is Jose I work for one of the restaurants in Pike and Rose name Nada every time I come to this bank everyone always treat me with courtesy and respect specially Benite Amani she’s always very kind with me I will highly recommend this bank to everyone that wants to open an account.”
“I'm writing because I had a uniquely wonderful experience working with Kabalissa recently. She was warm, and friendly, but most importantly she was authentic and respectful.I felt like this bank really does respect freedom and treated me like a human being! It was really refreshing in today's world where it can feel like you're just talking to people whose behavior feels mechanistic and robotic.I'm grateful for the experience and wanted to share so she can be recognized and appreciated. I felt like my freedom was supported at this bank.Thanks,Chris”
“The people in the branch are great. There are two outdoor ATMs. The one on the left has been out of service for months. It is the ATM that is closest and most convenient to me. I don’t understand why they can’t get a reliable ATM machine to help people not have to stand in long lines.”
“Excellent customer service. Annie Hung was very polite and helpful. But it was Donald Hamilton who persisted for as long as it took to solve a serious problem I had with my account. I can't thank and commend him enough. Five star experience!”
“Nick Pakulla helped us extensively with setting up a home loan. His services are highly recommended for anyone looking for clear guidance in this process with competitive rates!”
“I came here last week because I was having issues logging in to my mobile banking ,it took quite some time to fix the issue but nonetheless it got fixed before I left.”
“I was serve by a wonderful team of PNC Bank at this branch. Tatiana and her team were so patient to explain everything to me and help me out throughout the entire process. I definitely will recommend visiting this branch if you want to have a great banking service. Keep up the good work guys!”
“All of the staff are extremely personable and friendly. They expedite your needs and handle crowds very well. Customer service is top notch and I know I’ll always get help with my needs.”
“The people working at this branch are wonderful great customer service and always help solve our financial needs. We've been going to this branch for 7 years and even with changes in staff they have been great help.”
“A good functional bank. It has all the required services. My only issue is that some of their employees are not very professional.
I had an appointment for my notary services and I took the appointment but later when I arrived on the proposed time, I was told that the officer had taken a leave. At least they should have shown some courtesy of informing me before my arrival.”
Open 24 hours
259 Derwood Cir, Rockville
Banks
“Excellent customer service. Annie Hung was very polite and helpful. But it was Donald Hamilton who persisted for as long as it took to solve a serious problem I had with my account. I can't thank and commend him enough. Five star experience!”
Open 24 hours
785 Rockville Pike, Rockville
Banks
“Excellent customer service. Annie Hung was very polite and helpful. But it was Donald Hamilton who persisted for as long as it took to solve a serious problem I had with my account. I can't thank and commend him enough. Five star experience!”
“I don't know too much about banking but I was a little disappointed. I was cash deposited on that point and tried wire transfer to another bank in another State. The banker told me that she can't do that right away because of the post status. I have to go back to that bank again once it is clear. Very disappointment.”
“I've had 2 great experiences with Capital Bank in the last 4 years. Most recently over the summer. Boris and his team did an absolutely phenomenal job working with me and keeping me updated during such a volatile rate environment. They took great care to ensure I properly understood everything. My family cannot thank them enough. We love our new house!”
“Went in on Christmas Eve just before lunch.
I was received and acknowledged VERY well. Two gentlemen tag teamed to get me the best of what I needed solved. One from the drive through supported the front desk gentleman that didn’t know all of the answers but was Uber professional and sympathetic to my unique needs.
Will definitely travel a little further to have this experience again.”
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“Rosalind helped me secure a line of credit and she was resourceful, professional, friendly and helpful. She kept me informed throughout the whole process and I had my line of credit in record time. Great experience!”