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December 2023 by Christine Lee
For father's 80th birthday, I ordered special sushi tray without cucumber for main dish and they didn't use cucumber, but thye decorated my sushi with a lot of cucumber. They also forgot soy sauce and misso soup. I couldn't put this sushi tray for the table because a few visitors could eat and smell the cucumber. My main dish become a side dish in the kitchen onky for those who want to eat it. For some reason, the quality of sushi wasn't good. I love this sushi place and spent a lot of money, but I really disappointed their unprofessional service. We didn't have leftover when we ordered this size of sushi, but this type I see much leftover sushi after big party....Is it because of soy sauce or quality of sushi? Or both?
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December 2023 by Lynn R
High rating for the food court packaged food. The potstickers taste good without microwaving and are addicting. Kimchi dumplings are good, kimchi tofu soup is large portion and not bad taken home to heat, Well worth the price
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December 2023 by Dipankar B.
Staff do not honor weekly rebates and also price mentioned on the item by the manufacturer. Manager is not customer friendly at all.
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December 2023 by Charlene Telemaque
My parents were immigrants and therefore I am sensitive to many things that immigrants experience that others may not. I began my review this way because I am going to share my experience and some of what I many say others may not understand. WIth that said, I shop at the LOTTE often because I love asian food and especially Korean food. I have never been treated rudely or anything that I would deem disrespectful. They have a good selection of asian grocery item, fresh produce, and fish, a core selection of american, latino and caribbean items and general merchandise. Recently I purchased four packs of frozen udon noodles because the tag and the store ad said they were on sale. The Lotte sells many variety of udon noodles so I made sure to pick the ones that had the same name as was advertised. Unfortunately, when I got home and checked my receipt I discovered that I was charged full price for the noodels. The next day I returned to the store and went to the customer service desk and spoke to a gentleman who was Korea; I greeted him in Korean and he smiled. I explained what happened and he said simply "You picked the wrong one,, that is not the one on sale." I said it is the same name and picture advertised. But, without checking my receipt he double down on the claim that I took the wrong one. Then he said my english is not very good and I said that is okay we can just compare the receipt to the tag. He told me that I was confused by the choices but he assures me I picked the wrong one. I became a bit sad and bewildered so I decided to leave it alone and I walked away. Next time I will take extra steps before my purchase (I won't bore you with those details) but despite this I will continue to go to the store because the access to diverse ingredents outweighs the challenges that sometimes comes with understanding our cultural differences.
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November 2023 by Steve V.
Pan Asian selection of staples. The fish selection is outstanding and the produce decent.
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September 2023 by Jay Emm
Great selection of spicy sauces that can't be found at regular supermarkets. I like the assortment of mushrooms and peppers. There is also a great selection of fresh seafood.
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September 2023 by Travel for Life
This store is neat and tidy, and it has everything I need, like nato and green tea.
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September 2023 by Charles-Stephen Laubhouet
Lotte Plaza Market in Rockville, MD offers a wide variety of Asian groceries and products. The store is clean and well-organized, making it easy to find what you need. They have a great selection of fresh produce, meats, and imported goods. The prices are competitive, and the staff is generally helpful. Whether you’re looking for ingredients for your favorite Asian dishes or exploring new flavors, Lotte Plaza Market is a convenient and reliable option.
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September 2023 by Annie Thoopsamoot
I like fresh tropical fruits and veggies. Lotte store offers good varieties of fresh Asian fruits & veggies at lower prices than the Chinese (Great Wall). This store carries fresh cut pendants which is a must have for most of Thai deserts. They also have fresh fishes, seafoods, poultry and some Asian plants on sale sometime.
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September 2023 by Dawit LEMECHA
Hi I an Ethiopian recently relocated to the USA . And I usually came to the Ethiopian shop next to you and on my way I have visited your shop a couple of times you for produce. What happened to day was my experience which I felt unwelcome and I decided to share it to you. The moment I arrived at the store and picked a shopping cart , I saw the employee noticing me and giving a side eye. and all of sudden they kept following me throughout the shop while I was picking the stuff that I needed and when I finished picking the stuff I need I went to the cash register and paid. while pushing the cart out side I saw an employee waiting for me outside which he was not there we I went in. I know you might have a problem with people stealing stuff. Mind you I am a frequent customer even some of the cashier know me . And this is not the first time I have been treated like this too. This is really sad and I had too learn the skin of my color and people’s preconceptions about me with out knowing me. I literally had too go home and look my self in the mirror and say is my skin too dark. Mind you I have never felt like this in my country Ethiopia. We are all black there. I understand that you might have systems in place to protect your shop. But being treated like this after literally shopping there ever week is not acceptable. Overall it is what it is but please can you give humanity a chance. And I appreciate you. All the love to you and your employees.
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September 2023 by John Yeung
One of the cleanest, well organized Asian grocery stores in the area. Nice selection of fruits, vegetables, and meats. This is a Korean grocery store so expect to find plenty of Korean snacks and food.
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August 2023 by Vanitha S. Raman
Great for fresh veggies and fruits. Easy to bike to with lots of area to park your bike or car
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August 2023 by Han Stw
Decent Asian/Korean grocery store near Rockville selling Asian food items and others like produce, dairy, etc. there is also a small Sushi stall inside within the store. They sell some prepared Korean food as well. Good variety of items available, including kitchen equipment and utensils. Plenty of parking spot.
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August 2023 by Chandara Uth
I wouldn’t just leave a bad review unless it’s something like this . This fish I bought smells like dead animal . It’s really really bad , and I don’t think they can just put stuff like this for sale . It’s $9 come on ?
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July 2023 by Ignatia Manek
Good market, have many choices of ASIAN goods (Korea, China, India, Taiwan, Indonesia, Philippine), Mexican and American food. So nice, many choice’s especially for the fresh vegetables and fruits.
