-
October 2024 by Sam Polland
There are A LOT of hucksters in the DMV locksmith world who absolutely take advantage of people with outrageous pricing and hourly fees on par with a high-end lawyer.
Liberty Lock & Security is not. They are clear, transparent and fair with their pricing. I recommend them and would use them again.
-
October 2024 by Wednesday
THE best customer service ever! This morning I called with a small issue, and not only was Kate very honest and helpful, she walked me through the entire process of what I needed to do, in order to get our piece of equipment working correctly again. She has no idea how much her kindness gave me hope in this crazy world!
-
June 2024 by Carol
Liberty Lock and Security provided exceptional service for Millstone at Kingsview during our key fob transition and call box update. Their professionalism was evident throughout the entire process. They were not only efficient and communicative but also very kind. They took the time to train our staff on the new programs, ensuring a smooth transition. We are extremely satisfied with their work and highly recommend Liberty Lock and Security for any security needs. Thank you Tim & Shawn!
-
April 2024 by Andrew Berman
Excellent service. They arrived within 1 hour of my call, and replaced the broken lock in 30 minutes. Very friendly tech. Overall great experience.
-
January 2024 by Lori H.
I needed to get into a home safe that I lost the keys to. The staff here is very knowledgeable and helpful. They researched ways I could replace my keys and quoted me options and prices. When I decided to circumvent those options and tried to forcibly open it on my own and failed, I shamedfacedly took it into their showroom. Kate is very personable and considerate and did not judge or shame me for my foolishness. She was very supportive. Daniel, whom she was training was very friendly and enthusiastic about the things he was learning. They kindly and professionally opened the safe for me. The charge for this sevice was VERY reasonable. I would highly recommend Liberty Lock and Security if you know what you want and need, and especially if you DON'T know and need honest, pertinent information.
-
January 2024 by Roland T. Rust
We had a deadbolt lock installed in April 2021, and it's already broken. The company assumes no responsibility for this.
-
November 2023 by Jed Dinger
Excellent local lock shop with expert people staffing this business.
-
November 2023 by JEFERSON SALAZAR ARANGO
Fast and friendly service for reasonable prices.
-
September 2023 by Josue G
They are always helpful, good prices and good quality products.
-
September 2023 by Ryan Burket
Very professional and helpful. They were able to identify a high security key which they had on hand, offered a discount for the number of keys requested, and had them done within the day. They also offer a large number of safes and gun lockers on site.
-
June 2023 by Joie Ashworth (Joie the REALTOR)
Travis saved my client yesterday from having to replace a very expensive lockset required by the condo association. Travis is a skilled locksmith who worked to get the deadbolt and strikeplate JUST right. I really can’t believe how perfect it is given how bad it was before. I will keep Liberty on speed dial and I’ll be asking for Travis whenever one of my real estate clients has a need for a skilled locksmith. I am very grateful.
-
June 2023 by Jim P.
Great customer service. Made copies of key Home Depot and Lowe's could not. Very educational experience about locks in general too.
-
November 2022 by tesfa ironsmith llc
Awning by tesfa ironsmith llc
-
October 2022 by Ric Loll
I help our 80 unit condominium building with minor repairs and maintenance. Liberty has helped us on numerous occasions, even creating new"original" keys from worn out copies. They're true professionals.
-
August 2022 by Allen S.
We had a difficult to copy key and Liberty copied it accurately, quickly and at a reasonable price. The service was very friendly and efficient. Highly recommend.
