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November 2022 by Jamie Koppersmith
Keller Shinholser has been one of my go to loan officers for years. She always does a great job with clients, to help guide them through the numbers and their anxiety when they are a first-time home buyer. We ended up with a very successful purchase and a very happy client.
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November 2022 by Jennifer Rast
Keller and her team were absolute rockstars. They were more than professional, they were wonderful guides through what could have been a very stressful process. I was able to put my full trust in them and they didn't let me down at all. Everyone really went above and beyond and I am so appreciative of the whole team. I cannot say enough good things about them - if you're looking for people who will take care of you during your move, you've found it here.
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November 2021 by D H
Keller and Apex are simply outstanding. Great analysis, communication, and drive to get our loan wrapped up with a great rate. This is our second refinance with Apex after they brokered our initial mortgage. There's a reason we keep coming back: Apex is simply the best at delivering results with amazing customer service. Thanks, Keller!
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November 2021 by Maureen Waller
Keller was a pleasure to work with on the refinancing of our loan. The entire process went smoothly. Keller and her team were thorough, professional, and very easy to communicate with.
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November 2021 by David Welford
Keller and her team made it happen for us to get the funding for the home we love. They are experienced efficient professionals that made it easy for use to work with them from out of state. I highly recommend them and would use them again .
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November 2021 by Lynne Tucker
Keller is a pleasure to work with. She's responsive, smart, and knows how to get the job done! I highly recommend her services.
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November 2021 by Hassan Ellahi
Keller is the one who guided me from day 1 to closing. She was so helpful throughout the whole process and guided me what I needed to do to qualify for the Loan.Every step she has guided me, Without God willing and her advise I wouldn't have a house today. She''s the best in her filed and I definitely recommended her and the entire Apex Team. I applied with BOA and I left BOA because they were not too effectively responsive.Entire Apex team is very responsive by emails and phones. They contact you very fast if you need them either to get a monthly mortgage rate or any other question you could have.I definitely recommend Entire Apex team and most importantly Keller.Keller you are the best.
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November 2020 by Aissa Sires
Being on the seller side, it is ALWAYS pleasant to work with a lender who can make sure the buyers are indeed qualified, have no loan issues and can close on time. This was my first time working with Apex Homes and I loved the weekly loan status updates, the easy of the transaction and we also closed 1 week early. Would definitely recommend!
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November 2020 by Teresa Brunot
Keller was great during the entire refinance process. She responded to questions no matter what time of day. We had a small glitch and she was great walking me through the process of getting things straighten out. She has a wonderful team working with her as well. I would highly recommend Keller.
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November 2020 by JEM
This was my second excellent experience with Keller. I recommend her 100 percent. She helped me buy my first house 2 1/2 years ago and then did my refinancing in April 2020. She wanted to be sure the monthly payments were going to be low enough for a refinancing to be worthwhile, so she encouraged me to wait until we hit a good number. Then she immediately locked in the new interest rate at my request. She and Kim Cox were helpful, patient and always responded quickly at a confusing time as the coronovirus pandemic hit and I had to provide financial information when we were working out doing everything from home.
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November 2019 by Stephen Kane
Keller really came through for us on our recent refinance – she was able to offer us an option and rate we felt great about. Keller (and Kim) were with us every step the way, always got back to us quickly, and were available evenings, weekends, really whenever we needed them (just as with our original loan.) We ended up saving a lot of money every month! And we can’t thank them enough. -Stephen
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November 2019 by Christie MacDonald
Keller is courteous, responsive and knowledgeable and has a true desire to help the customer. My husband and I are so thankful for the amazing service and for being there for us throughout our whole experience, guiding us every step of the way. She was always ready and available to answer any and all of my questions.
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November 2019 by Ariane Audet
We don't have enough words to thank Keller, Kim, Angie and the rest of the team at Apex. We found Keller on a Sunday morning after visiting a home. We had to make an offer by 5pm that day and we literally typed "lender open on Sunday" on Google, where we found her. She responded immediately and walked us through every single step of the process from the very beginning till the very end. She was always available if we had questions and made sure we understood what we were getting into. As first-time buyers, the process can seem stressful and confusing, but we felt in good-hands and trusted her expertise. Her professionalism only rivalises with her kindness and humor. It was such a beautiful experience-- which isn't a word I thought could apply to mortgage loan process. I would recommend Keller in a heartbeat.
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November 2018 by windmh
Keller made refinance our home a simple process. She brought the paper work to our house to review and sign. She even showed up at the settlement attorneys office to make sure everything went smoothly. I wouldn't use anyone else for a mortgage. Mike Hancock
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November 2018 by Amanda Flanigan
We had a wonderful experience with Keller and her team at Apex! As first time home buyers we had a ton of questions and were always able to get a speedy response via e-mail or phone, even late at night sometimes. We had a quick closing process due to all of the pre-work and pre-meetings to make sure we were 100% prepared. I highly recommenced Apex to anyone in the market for a home loan!
