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March 2024 by shu zhi
Came all the way over to this place to get the pick up order around 8:40. They told me the kitchen closed at 8:30, so they are not accept any other orders. If the kitchen close at 8:30, the restaurant should close at 8:30 not 9:30. What is the next one hour the customer should be there for? Watching you clean the dishes? Such a waste of my time.
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March 2024 by Shubo Huang
Please be mindful, they change the tips you gave. I love this place but not sure if I would come back again because of this.
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March 2024 by Tanvir Rahman
There were free appetizers. The waiters responded to your choices on the screen really quick. There were many varieties of meats and vegetables to choose from. The sauce station had many options as well for you to mix and match. Everyone has their own pot and lots of room.
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March 2024 by Claire B
Favorite restaurant !!! We moved and still go here everytime we're in town. Must try their Icy's after dinner.
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March 2024 by Yvette Tseng
Went there on a weekday so it was pretty chill. Food was super authentic fresh and service was fast too. Plenty of options and honestly rly cheap considering the quality. Will definitely go again!!
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March 2024 by YINGNAN LI
Very good
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February 2024 by Harry
My friend took me there and paid big bucks for it. Love how it's set up and the place looks nice. But some servers were demonstrating textbook rudeness. We know most of chinese place we don't go there for service but the food items turned out to be hit and miss too. Some were good while others were obviously not fresh or of poor quality. Coke tasted fishy, the cups were probably contaminated.
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February 2024 by Grace Lee
Food is fresh and seating is comfy. Enjoys a wide seletions of hotpot items and desserts. Location is convenient. However has a time limit of 90mins for dine in.
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February 2024 by Stephanie Bravo
Regular at the restaurant for a year, but won't return due to today's bad experience – the hot pot broth was just chili oil, inedible. Hoping it's a one-time mistake; can't risk order again with the cost of hot pot. Loved their food before this.
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January 2024 by 4th Email
Great hotpot, very fast and communicative service - we did the all you can eat hot pot and we got multiple rounds of whatever we wanted within 5 mins each time. A cute little robot brings out your drink (got 3 refills, all sodas are included). Everyone that works there was super friendly and made us feel welcome.
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January 2024 by Claudia Y Lopez Mercado
Delicious food and excellent service. For the first time since we used to have dinner here on a Saturday (3 or 4 months), we must wait a long time to be seated.
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January 2024 by Ketsanee Petoudomsiri
Overall, food was fine (Standard - clean and fresh) but not many choices as I expected. I like the idea they have appetizers bar around the corner and ice cream machine. (There are more selections but need to pay) Anyway, all you can (Dinner) eat price seem a little high for me - but if you are a person can eat a lot - maybe it is value for you. (price includes food, soft drink and dessert)Atmosphere inside the restaurant is nice - but parking is quite limited and not free all the time. (Located in Rockville Town Center). Also I felt not comfortable with my table and seat. Anyway their service was excellent - fast and friendly.p.s. I used to hear they have the belt for serving food in the restaurant but when I was there, it doesn't work anymore.
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December 2023 by Mari D.
Met up with some friends and since we were filling chilly, we were in the mood for some hot pot. A quick Yelp search led us to Hot Pot City in Rockville and thank goodness! A Monday night wasn't too busy so we were seated right away. The snazzy thing about this joint is that you can order everything on the iPad on the table and most things are delivered on this cute lil robot. We went with the AYCE option and I loved that each of us got our own little pots! I got the tomato broth, friends got the tom yum and mushroom. They had assorted meats, seafood, vegetables, and other hot pot add ins. Also had a good sauce bar and some hot food line items included as well. Save some room at the end of the meal, as they also have dessert!
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December 2023 by Liyang “Leon” Sun
This could have easily been a 4 star restaurant with its quality ingredients, reasonable price, homage to chinese culture, and cool factor (they use a robot to deliver drinks!). Unfortunately when I went the service was lacking, not because the staff were bad, but because there were too many customers and not enough staff to attend to orders. This caused my orders to be significantly delayed; even though everyone around us got their food already, we only got our hot pots and meat. The rest of the things we ordered (veggies, seafood, etc) arrived 30 min later after we finished eating most of the meat. The hot bar was also never refilled, probably because the kitchen is swamped with the amount of people there. I spoke to the staff and it sounds like normally there's not many people visiting. Hopefully when you visit, your experience will be much better.
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November 2023 by Moon P.
it smelt amazing before we even walked in.Great service even better food. I loved the beef it was tender and an amazing learnin.
