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March 2024 by Rhea Sylveggio
Very reliable, helpful and friendly staff.
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February 2024 by Daniel Jacques
Why does this place have less weight lifting equipment than your standard LA fitness. This certainly is not gold's gym energy... more like bronze's gym
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February 2024 by Xiang Lu
I had been a member for over a year, and my overall experience was satisfactory until yesterday.While intending to perform deadlifts, I noticed both platforms were occupied, so I proceeded to do the exercise off the platform. During my workout, a front desk staff member approached me before I could finish my set, mentioning concerns about the perceived loudness of the noise. I explained that deadlifts naturally involve some noise and reminded them that the gym isn't a library. Despite my explanation, the staff member insisted I either reduce the noise or wait for an available platform. Consequently, I had to wait an additional hour for a platform to become available, disrupting my workout.Upon contacting the manager, I was informed that dropping weights on the gym floor not only damages the floor but also the plates and barbells, which are expensive to replace. While I understand the concern for equipment, I felt disappointed with the response and found it challenging to believe that the manager might not fully grasp the gym experience.As a result of this experience, I've decided to cancel my membership, and I would hesitate to recommend the gym to others.
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January 2024 by aaron maharjan
Machines are pretty abundant and its almost never busy. Employees are very relaxed and chill
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November 2023 by Lucas Melo
I think they could get some new machines and more options of the same machines so you don’t have to be waiting for people to finish their sets even when the gym is not crowded.but the gym is good
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October 2023 by Jose Amaya
Gold gym located at Rockville was the first gym I attend and after just two months I canceled my membership because they’re very unprofessional and their front desk staff is very rude, their only answer to everything is sorry I can’t help you. Everyone that works there don’t even look like they workout. I would highly recommend any other place instead.
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September 2023 by Shaul Salhov
Nice gym, has a variety of Exercise machines, but somewhat outdated.
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August 2023 by nancy melara
Very bad customer services. A man at the front desk with a bad temper and with an attitude responded badly because I asked him why they raised the price of my membership very frequently and told him that the price is high compared to other gyms. ends by sending me to exercise elsewhere.There is more to say, is long story butThe reality is that I felt discriminatedOld equipment that frequently breaks takes weeks before it gets fix.
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August 2023 by Edwin Delao
This GYM needs an update. At least change the scale to the ones the other golds gym have. The sauna is super small at most 3 people fit here.
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May 2023 by Nicolas Gay
Excellent gym, especially if you’re looking to get in shape and build muscle. The staff is awesome, especially the gentleman who works the front desk Tuesday/Thursday AM- super friendly. I see some complaints about equipment being “old”, but it doesn’t matter.. fundamentals will get you there. Arnold wasn’t exactly working on the 2020 modern equipment. Also you just can’t beat the price and Mike and the trainers are all knowledgeable
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March 2023 by vandamn jaunclode
first off everytime go there all equipment very old and dirty they never cleaned too smelly the worst place ever i went
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January 2023 by Loren Spring
Good location, good variety of equipment, plenty of space, can be busy during rush hour, very friendly staff, great locker room very clean. Some equipment is a little old and could be tuned up.
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January 2023 by Peter T.
Thanks, God I just been to the gold gym to cancel my membership staff and manager they still argue with me honestly gold gym doesn't have any customer service 0 to 10 I can give them -10 worse on the worse only I've been with the gold gym because they have a lot of location everywhere. Otherwise gym is disaster %80 is is really small really manager and two staff from desk they really only it is 3 or 4 location I find it was good gym but honestly most of the location they have zero customer service especially this Arlington. Location have a bad attitude look like they really wanna punch your face gym is really small. Technically, there is nothing you are appreciate for that service. You almost paid the same money with other gym better gym better service a lot better customer service, what is the reason I have to be with the gold gym I guess nothing nothing at all beside the location which they close five location in last few months so for me no reason stay with this creepy trashy gold gym that's it
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December 2022 by mona nasser
Very few machines. And downstairs away from cardio machines. Otherwise ok gym. But in extremely crowded location.
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October 2022 by Henry
Gold’s Wintergreen has some good equipment. A lot of the people who train there are 18-24 y/o men. So it’s particularly important for management to enforce gym etiquette rules. But the management does NOT enforce gym etiquette rules, even when asked to do so. For example, there are personal belongings, like gym bags and coats all over the floors. If you are 30+ and have the money, you likely will feel more welcome and be a lot happier at another, more expensive gym that – partly by dint of cost – has members closer to your age who have learned how to properly conduct themselves, and that has a more professional staff.
