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July 2024 by Makayla Greene
This shop is great. There were a lot of issues going on under my hood, causing it to give me a misfire warning. I initially went to Meineke for a $200 diagnosis & turns out they were all wrong. My parents recommended me to come to Golden Gears. They took their time & was able to find out what the real issue was. They fixed it & now my car is running like new. 10/10, 100% recommend!
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February 2024 by Sonya Kharas
It's strange to think of going to a car mechanic as a delight, but that's exactly how I would describe my experience with Golden Gears Automotive. From scheduling to drop-off to the amazing thoughtfulness and care that Sam took to explain the issues with my car and walk me through my options -- I just can't recommend these folks highly enough. Finding a competent, kind, and affordable mechanic is like a unicorn. Golden Gears is it.
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January 2024 by DropSocks
My 2015 Tacoma pickup was making so many troubling noises after 160,000 miles of my rough driving, as well as shakes, rattles and rolls. I had gotten so used to the bad performance and poor braking, that I considered it normal after so long. Well, I eventually opened up to reality, and convinced myself to get the old and forgiving workhorse checked out. Having used Golden Gears before some years back, I didn't consider any other shop to diagnose and repair my truck. Everything was repaired perfectly. It felt strange after I left the shop with the truck, because it now drove like it did when it was new. This is a 10 star business folks. This shop is run by true professionals in the shop and in the front office. Now I can abuse the Tacoma for another 160,000 miles and feel safe and secure.
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November 2023 by John T.
Excellent efficient service at reasonable expense. Good online service and response. Good communication while waiting. Knows Toyota cars.
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September 2023 by Melissa Light
Love this place. Always great communication and very trustworthy
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July 2023 by Walter BlueBass
Satisfied with a job it was redone here. Had to pay more instead taking my car back to the shop where I had a bad experience. I recommend this shop.
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July 2023 by Derrick
Excellent service! Very professional and honest. First time going, but Golden Gears will be my go-to mechanic
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June 2023 by David S.
I stopped going to auto dealers for the maintenance and repair of my Honda CRV years ago. the bills were ridiculous and the repairs questionable. In Golden Gears, I have found an excellent repair shop that focuses as much on maintenance as it does on executing repairs. This is critical because the repair shop I had been going to was strictly focused on repairs, but not on maintaining the vehicle. During my first visit to Golden Gears, they recommended replacing the brake fluid, something the previous repair shop never recommended. Finally, Golden Gears is scrupulously honest and only recommends repairs and maintenance that are essential. This is a trustworthy mechanic that doesn't run up the bill, and that is a rare quality in the auto repair business!
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May 2023 by Steve Caron
I was visiting family in Bethesda (from Canada) when I developed an issue with my Audi Q5. Based on my research I had Sam and Golden Gears do the work. Sam and his team were very professional. They went above and beyond to get me back on the road. Work was done on time and on budget. I would recommend Golden Gears without reservation.Services: Steering & suspension repair
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April 2023 by Ed
I am so proud of my friends at Golden Gears for all these fantastic ratings. We've been going there for 20-plus years and I completely understand why they are so high. I could go on and on but three words should do: Skilled (amazingly so), Honest, and Caring. The first two are critical but self-explanatory, however, they also truly care about their customers. For instance, Sam does not just say, "Here's what has to be done"; he'll take the time to say, "we can do it this way, or this way or this way." Truly personalized service. And speaking of service, JoAnn and Voula at the front desk are fabulous; they flawlessly handle billing, scheduling, and any questions we have. Forget about phone systems that say press 1 for this and 2 for that: you call, they answer. This company takes the stress out of car repair and actually makes it a nice experience. Simply the best!Services: Transmission
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April 2023 by Carolyn W.
I took my 2016 Honda Accord in for a regular servicing and was impressed by several things. First, while he found some additional work that needed to be done, I knew from a sound my car was making that that additional work really did need to be done, and he told me that some other work didn't need to be done, even though it is often part of a regular servicing and he easily could have sold me on it. Second, I had asked him to have the car ready by a certain time given a commitment I had and it was ready with time to spare. Third, I had asked him to re-fasten something small under the front of my car which, while not a big deal, was really a body shop request and not a mechanic request. Not only did he agree to do it and did it for free but, on his own, he touched up the paint on the front fender--for free and without being asked--which was related to the same "curb confrontation" that had caused the small piece under the front of my car to become loose. (2016 Honda Accords have a very low front) Thank you, Sam!
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January 2023 by Barbara Wise
One cannot find a more dedicated, professional and reliable shop to service your vehicle. This is a wonderful, warm family run business. Sam is brilliant and fair in letting you know the ins and outs of the issues with your car. Great car care! Noone I'd better!Services: Engine repair
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September 2022 by Rosalie W.
Various cars for my teens or me have been in need of repair or diagnostics. Sam and his team are prompt, take the time to explain the problems, solutions and options, and always come in with price estimates lower than the dealers. I plan to always take my car(s) to Golden Gears!
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July 2022 by Thomas E.
As always, the service and the quality of the repairs is excellent. Thank you Golden Gears.
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May 2022 by Jennifer S.
Golden Gear has been my mom's go to for automotive service for over 15 years, and was also highly recommended by Jarrad. I took my 2017 Ford Expedition to get the front brake disc and rotors done, they were very quick and thorough. ONLY fixing what needed to be fixed and they were able to match and do better than Sheehy Ford in Gburg, THANK YOU SAM & JOANNA!! I did go back to check my rear brakes, they did check on them and said that it did not need to be done yet, and while my truck was in they replaced a rear blinker light FOR FREE, I greatly appreciate the kindness and service. Family owned businesses like this are such a gem!
