-
August 2024 by Tristen Weaver
This location deserves 0. I walked and nobody assisted me for over 10 minutes, I didn’t get a hello. However the gentleman and woman were working was having I guess a more important conversation than helping the customer! I recommend going down the street to the other location for help. This location needs to be closed and those who work there need to be fired!
-
June 2024 by Yousuf Khan
Mehdi provided outstanding service and was teaching his training staff very well and patiently.
-
June 2024 by Mike
Unreliable. Paid $186 for overnight package to arrive (from MD to FL) by 11:30 am. Package not delivered until later that afternoon and FedEx customer service unable to assist. If your shipment is a priority, *do not* use this location/service!
-
May 2024 by Isaac González
I had a bad experience, because no one helped me, to get the copies I needed at that moment and I spent thirty dollars for nothing...
-
May 2024 by ludmila silva
Unable to mail documents overseas
-
April 2024 by Christopher Lee
Very friendly staff. Prompt service. Can't ask for much more.
-
April 2024 by Lisa Thomas
We stopped at this FedEx right across from the Navy Federal. I needed help printing and Mizan noticed I was struggling and came right over with a smile to offer her assistance. She was so kind and very knowledgeable of the printer. Thank you Mizan. Highly recommend using this FedEx for all your copy and printing needs.
-Samrawit
-
March 2024 by Hamza Ala Aldin
I was here for something so simple that other places didn’t even try to help me with.I got a 5 star service and I would highly recommend coming over here and do your business needs, from printing to shipping and supply’s.Job will done
-
March 2024 by David
Mizan approached me first and offered a help when i did not know anything about printing process. She helped all the processes and gave me a good impression about this place.
-
February 2024 by Maxwell Talley
Some folks talk about Michael Jordan or Tom Brady being the GOAT, but not me. Not after dealing with the real GOAT, Maria at Rockville FedEx. Very kind, very knowledgeable, very helpful, she’s been a rockstar. From our invitations to our welcome posters, our wedding wouldn’t have worked out without Maria’s help. Thank you!!
-
February 2024 by Marc Giannoni
POS does not use encrypted payments
-
February 2024 by Abbey Grimes
I've always had a pleasant experience at this location until last week. I came in with a Happy Return (prepaid by retailer) as I have probably 3-4 times in the past. I explained this to the employee (I now know to be a manager), she scanned my barcode for the return, and told me that the code was invalid and that I would have to reach out to the retailer. Mind you, this was a Sunday at 2:00pm. After an hour of sitting in my car calling, text chatting, and emailing with the company to get a new code, I finally went back in the store to try again. At this point a different employee helped me, and let me know that this location no longer accepts Happy Returns. An hour wasted when the manager herself was either unaware or unwilling to disclose this information at first. I will stick to UPS for the foreseeable future.
-
January 2024 by Bahruz B
Recently visited the FedEx shipping center in North Bethesda and was impressed by their outstanding service. The staff here are not only extremely friendly but also genuinely committed to going above and beyond to assist customers. It’s rare to encounter such dedication and helpfulness, making this location highly recommended for anyone needing shipping services. Exceptional experience!
-
January 2024 by Heloisa Bonetti
Just don’t waste your time going to this location. Extremely unhelpful and rude staff!
-
December 2023 by Ross Clemens
Walmart return package came without carton. Employee attempted to force me to buy a box to return it...no thanks
