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September 2024 by That’s Karma
The two men who were at the counter both helped me with patience and kindness. Great experience at this location. Easy & short walk access to front door as I have a disability.
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July 2024 by Lawrence
FedEx is the most customer UNfriendly service I have ever had the extreme misfortune to encounter. They do not accommodate my requirements and delivery is always(over the 30 years I have been involved with them) wrong in some way-either they won't deliver at an acceptable time or place or they lose my shipment entirely. I was to receive a package today. Unbeknownst to me the shipper asked for a signature. No one in any location I contacted could change the terms or the conditions of the delivery and they are returning these perishable goods to the supplier in a spoiled condition. Such waste and lack of service should be punished. I have not used them to ship since 1990 and urge anyone reading this to do the same.
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June 2024 by Graphene Inc
Renata and Jackeline when above and beyond to solve my package issue. More humans like them would solve most of problems! Thank you
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March 2024 by Nads007
It was less busy and the service was great. Wish I did not have to go to another location to print out my label. Overall, place if you have a package ready to go.
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January 2024 by Tom Barbosa
be prepared to get bored and wait a long time!!.. 4 terminals and 1 employer !!That’s cool ??25 minutes send a package !
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December 2023 by G0l1 4
I would leave a zero star if I could. This is a terrible location. They notified me that I have a package to pick up via phone without leaving a notification on my door. The man I spoke with was extremely rude and aggressive, refused to even tell me where he’s calling from. When I arrived a couple of days later, they said it’s already sent back to the return location. The people working here are so slow and leave you to attend to other businesses and take care of other things. We can’t wait indefinitely. I was here for 40 minutes to get a receipt confirmation. Completely unprofessional staff with no respect for their clients. Given that this is a private business and their service is not cheap, I wonder how they work at such an ineffective rate. I will call fedex to also complain about this location.
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December 2023 by stefanny uribe
This fedex has the worst customer service ever. The employees laughed at the customers when they are mad instead of helping they laughed while they talk to the customer. Also they made me go pick up my package and then told me it was sent back to the company who sent it. It was all planned out by both employees there because i call before and spoke to two managers and they told me to be there before 8:15pm. As soon as i walked inside the store one was laughing then went and got another employee and they were both saying i cant get my package while they laughed. I drove 30 minutes to get my package and its not fair what these employees did.
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December 2023 by Benjamin “Benny” Garcia
Great Customer Service
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November 2023 by Sourabh Samaddar
No line and service was quick
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October 2023 by Robert McKeon
FedEx says it tried to deliver my package today; that is simply not true. I've been home all day, and I even saw the FedEx truck speeding by without stopping. You need to keep accurate records.
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September 2023 by Justin Ammons
Update: another package I have to sign for and they only come at one time everyday in the morning when I'm at work. Instead of using their brain and trying a later time the next day. After a annoying phone call with robots I have to drive 40 mins to pick up the stupid package. A conplete joke of a delivery companyThe most disorganized joke of a shipping company, I have 3 packages that need delivery with an ID for me to show, I've called and spent a million calls and pain dealing with these morons who keep lying saying they will deliver after 1 or have it at a location near my house for 5 days, but then they move it the next day and say sending it back to shipper after a week of phone calls, and talking with robotic customer service
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September 2023 by Katrina May Porsche
My package is still MIA. I'm still waiting for it's arrival
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September 2023 by Happiness Babies
Excellent service
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August 2023 by Christopher Dodson
Your driver waited for 10 seconds after knocking on the door for a package that required a signature. I wasn't able to get off my work call quickly enough before he decided to just leave. I understand your guys are buys, but BOTH our cars were in the driveway. Now we have to wait until next week for my wife to get her phone delivered because you can't seem to wait an extra couple seconds for someone to get to the door.
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June 2023 by lisa brownlee
This place is a complete joke. Left work early, just to be able to sign for my package. Actually sitting at the door waiting for FedEx to knock. No one ever came to the door. Then I suddenly get a message stating that there was a failed delivery attempt. So I immediately called customer service. The rep did not listen to me, and rudely talked over me. While trying to explain to him that there wasn't a failed attempt to deliver, because FedEx never showed up. He just kept stating that the address was correct and matched what was on my account. After pleading with him to connect me with someone else, he told me no that he wasn't going to connect me to anyone else. So I had to literally hang up and call back which connected me to someone that directed me to pick up my package at the FedEx location. So now I'm waiting until 6:00 p.m. to drive to another city to pick up my package. Hoping that the services there isn't as awful as the driver and rep. Never again will I have a package delivered through FedEx.
