-
January 2024 by Jonathan Chrastek
Short staffed, everything too way to long!
-
November 2023 by Soheil Ak
An extremely rude pharmacist called Imran (or Emran) was so impolite and aggressive that I had to go directly to the manager and complain to her ! I really don’t know how can they hire someone who enjoys zero costumer service skills .
-
November 2023 by Emily Abril
I have had a few encounters with them at this point and wow absolutely no sense of customer service. First they ignore you and don’t even say hi when they finally acknowledge you. Just was on the phone and that was even worse. Wanted to know if my prescription was received by the doctor via voicemail and when it would be ready. He wouldn’t answer my question and kept saying to wasn’t received yet but wouldn’t answer if they even reviewed the voicemails.
-
September 2023 by Mandy L
The CVS pharmacists must all be OVERWORKED because they are rude and impatient. If only these pharmacists can be more empathic to their customers, the world would just be a better place. Just know "what goes around, comes around," one day, they or their loved ones may be standing behind the counter and receiving the same treatments they are giving to others.
-
September 2023 by Monica Faucette
I dread when I have to visit this CVS and only do it out of utter necessity because of the convenient location (only redeemong quality). I have been ignored and spoken to very rudely. After today, I'll opt to go further for my pharmacy and photo needs.
-
August 2023 by Gloria San
In this pharmacy, you cannot trust the pharmacists. They sent you texts to pick up your medicine and won’t honor the 14 day waiting period, not even a few days. I went to pick up my medicine after five days of getting my text and waiting for a month to have it refill because my medicine is in the shortage list, and the pharmacist have already given to somebody else and didn’t even bother to notify me so I wouldn’t waste my time driving there and waiting in line. Now, I have to wait another month probably and interrupt my treatment, go back to my doctor and get a lower dose of the same prescription. No fair and very disrespectful and inconsiderate . The pharmacist was rude and didn’t offer an apology either a remedy. Just go back the ordering line and wait. Felt so insulted! Hope this doesn’t happen to someone who might need a important drug to live.
-
May 2023 by Anna Sberegaeva
Consistently taking very long time filling prescriptions. Very poor service.
-
April 2023 by Nick Wulfekuhle
Small neighborhood store. Pharmacy staff are hardworking and courteous, though seemingly understaffed during peek hours.
-
April 2023 by Kami Vafai
The sales associate, Pegah, provided excellent customer service and made our shopping experience easy, fast, and wonderful. Thank you.
-
March 2023 by Madeline Acken
Specifically for the pharmacy. They’re rude and close so early. Showed up at 5:00 but the lady in front of me was gabbing about something or other, having to move maybe?, and wasn’t completing her transaction. At 5:02, after standing in line, told me they’re closed. Will be switching all of my/my family’s scripts immediately.
-
February 2023 by Meghri Avakian
Best customer service — friendly staff, and the store is always clean + organized.
-
November 2022 by Rachel Groff
Pharmacy is heavily understaffed. Everything takes too long and you're stuck in a crowded stuffy aisle too close to lots of others.
-
November 2022 by Hamid Beiki
Such a rude pharmacist. They just want to get rid of costumers.
-
March 2022 by Timothy Mercer
I made an appointment for a vaccine and happened to arrive 45 minutes early due to a nearby appointment. I walk in and the store is totally empty so I go to the pharmacy to ask if I could get my shot early and was told I'd have to come back. I was upset but waited in my car and began a scathing review about lack of customer service blah blah blah but they called me to come in early and gave me great customer service. Ok so I am a happy camper!
-
November 2021 by Jamilla Cromer
I can’t say enough Wonderful things about the pharmacist Dr. Charles who assisted my mother and I today. We are new here and transferred my mother’s medications from another state. Three words and he was able to call my mother by name and I hadn’t told him. He is a rare and outstanding professional that obviously takes pride in knowing those he serves in his community.When we arrived he was very busy. It would have been overwhelming for anyone but one moment with him and you wouldn’t know it.It was just he and a kind assistant dealing with vaccination appointments, RX drop offs, phones ringing etc. He remained poised, friendly and caring. His professionalism, calm attentive nature and nurture of each CVS patron he dealt with is unparalleled and refreshing.So many are frustrated and rushing through processes in these covid times. I am grateful that my mother and I chose this CVS location. Moving an aging parent is hard enough without the extra stress. Thank you Dr. Charles for going above and beyond. They just don’t make them like you anymore! ??Kind regards,“The Cromer Family”
