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November 2023 by angie lopez
The people who work there have a bad attitude and little desire to work.
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October 2023 by Alexander A.
Pharmacy said that a medication comes in 10 mg when it DOES come in 20 mg. Doctor said they are inadequate.
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October 2023 by Yojayra.Ramos Ramos
Good store
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October 2023 by bill kay
good service
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September 2023 by Raphael Y.
Fails to answer phone:I spent an hour or so on hold before having to cone down in person to get the pharmacy to expedite a prescription.This is not the first, or even second time that this has happened. It is an ongoing issue. This time, however, the prescription was time sensitive, and coming down to wait for it indoors, instead of via the drive through endangered everyone who was exposed to me.
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September 2023 by Jayna J.
If you are in need of your medication, do not go to this location. I have now come two days in a row to pick up cough medicine and a Z-Pak. And for two days now they have not been able to get my medication. I was informed to come the following day. I came the following day and was still told my medication was not available do not waste your time here
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September 2023 by Chung S
The Worst drive through, absolute trash
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May 2023 by Nikki Joy D.
This location is no longer 24 hours, which unfortunately changed almost a year ago, but their signage and website didn't reflect this for the longest time. Sadly this location struggles with their customer service, both at their pharmacy and retail. They recently made some updates to their interior displays and rearranged the store to fully stock their shelves and make it look more organized, but it still doesn't take away from the poor customer service you receive.Filling and picking up prescriptions at this location is nothing but a nightmare. You are given a promised time and date to pick up your prescription, but upon arrival you find out that your prescription hasn't been filled. You end up waiting for over an hour for your prescription to be filled, PLUS the wait time in line. They are always short staffed and for the amount of volume they have at this location, it doesn't surprise me that their pharmacists and techs look overworked and act frustrated. I commend them for the work that they do, especially since they had to absorb the pharmacy customers from the location that closed at Rockville Town Center, but their corporate office needs to provide sufficient staff support to adequately support their store's volume. Aside from the pharmacy, the retail side of the store is sub par. I prefer to visit other locations that have a friendlier and more helpful staff, along with a store that is well stocked and organized.
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April 2023 by Hillary P.
Just wanted to take a second to thank Aysha, the pharm tech at this CVS Pharmacy. I had to transfer my medication from a different CVS to this one because they were being extremely slow and unresponsive, but Aysha went above and beyond to help me and I'm so appreciative of her for that! Thank you Aysha!
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April 2023 by Ken L.
One of the worst CVSs I've ever been to. They are severely understaffed and probably underpaid. Nobody ever picks up the phone, including the pharmacy.
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April 2023 by John Converse
An employee recognized me and was helpful in expediting my prescription. Very efficient staff.
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February 2023 by Uriel Appel
The place was dirty, and while it was a disabled parking spot, it blocked the front door. The reason this is a 3 star and not 1 is because they have just about every medicine you need, which is what you really go into the store for
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January 2023 by Helena McMahon
CVS Pharmacy, 799 Rockville Pike, MD Pharmacy staff were very helpful and I received excellent customer service. I was very impressed which is the only reason I’m writing this review. Working with a pharmacy should be an empowering, respectful experience and it’s very often just the opposite. The pharmacist and other staff assisting me at this pharmacy surprised me with their kindness, their willingness to listen to my situation and to accommodate my needs. I will be back in the future!
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January 2023 by Ian C. Albright
Dirty and messy. Store doesn’t seem well managed.
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December 2022 by Google user
CVS Pharmacy, 799 Rockville Pike, MD Pharmacy staff were very helpful and I received excellent customer service. I was very impressed which is the only reason I’m writing this review. Working with a pharmacy should be an empowering, respectful experience and it’s very often just the opposite. The pharmacist and other staff assisting me at this pharmacy surprised me with their kindness, their willingness to listen to my situation and to accommodate my needs. I will be back in the future!