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“The people in the branch are great. There are two outdoor ATMs. The one on the left has been out of service for months. It is the ATM that is closest and most convenient to me. I don’t understand why they can’t get a reliable ATM machine to help people not have to stand in long lines.”
“Obviously the last a few reviews are from three years ago and the customer service has improved. The only branch I'd stay away from would be the Germantown n I wouldn't even contact em by phone.”
“For the most part I find Penfed King Farm and customer service number for Penfed helpful. They pay attention to détail. They introduced me to the première saving account and I accrue more interest.”
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“I made appointment with Assistant Branch Manager and she was a delightful very pleasant thoughtful young lady. I enjoyed her personality and all her effort and hard work. I had made some bad financial decisions in my past and was very regretful of them but she helped me to see the light at the end of the tunnel and I am now happy about meeting her and will now make the necessary steps to correct what I need to do so I can be in a better position when I return to re-apply myself again. I appreciate you even though it wasn't the right time but a better time in my near future, Thank you again for all your help and assistance; and I look forward to continuing being a member. I highly recommend NW Credit Union.”