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“Tina was super helpful in our loan process, from beginning to end. She walked us through our options, and helped us navigate the sometimes challenging and confusing process for obtaining a mortgage. I highly recommend working with Tina for all your mortgage needs.”
“Thomas is knowledgeable and always has an answer for our question. We have worked with Thomas for few years and highly recommend him to all mortgage brokers who need supports or guidance on compliance.”
“I have been a member of the Educational Systems Federal Credit Union - (since they were MCTFCU)During that time - I visited the Germantown and Wheaton branches - and TO DATE! I’ve YET to receive anything close to the 5 star treatment I received at the Rockville Branch EVERY time I visit!! It’s not a “fluke”.Prior to coming to ESFCU I banked at various corporate banking systems- but just felt like “a box on an assembly line”In the 33 years I’ve spent with my Rockville Branch, I DONT have a bank, I HAVE A FAMILY! It’s nice to know there are still good, caring, respectful, meaningful motivated and multicultural credit Union so to me and that I am blessed to be a part of!Thank you for being a HONEST banking entity I’m this “roller coaster of financial madness”Wishing ALL the staff an VERY happy and prosperous 2024 New Year!!!”
“I made appointment with Assistant Branch Manager and she was a delightful very pleasant thoughtful young lady. I enjoyed her personality and all her effort and hard work. I had made some bad financial decisions in my past and was very regretful of them but she helped me to see the light at the end of the tunnel and I am now happy about meeting her and will now make the necessary steps to correct what I need to do so I can be in a better position when I return to re-apply myself again. I appreciate you even though it wasn't the right time but a better time in my near future, Thank you again for all your help and assistance; and I look forward to continuing being a member. I highly recommend NW Credit Union.”
“All of the staff are extremely personable and friendly. They expedite your needs and handle crowds very well. Customer service is top notch and I know I’ll always get help with my needs.”
“I was serve by a wonderful team of PNC Bank at this branch. Tatiana and her team were so patient to explain everything to me and help me out throughout the entire process. I definitely will recommend visiting this branch if you want to have a great banking service. Keep up the good work guys!”
10AM - 6PM
822 Rockville Pike, Rockville
Banks
“I would like to commend Mira Segizbayeva, who helped me and my wife open a Citi Priority account. It was a wonderful experience. Mira is a real asset to the bank. Thank you for making her available!”
“Recently we visited the Rockville location and were helped by Yenoh (sp?) and she was fantastic! Such great customer service! We were also there a month ago and the same great customer service from another women there but forgot to get her name. Very rarely nowadays that you can walk into a bank or credit union of any kind and there’s someone there to greet you and help you in a very timely and efficient manner. Just appreciated it so much.”
“Want to say a special thank you Betty. She was very friendly and personable. Betty genuinely empathized with my problem and wanted to see it resolved, something rare when dealing with big businesses. Betty is great and this PNC location is lucky to have her!”
“All of the staff are extremely personable and friendly. They expedite your needs and handle crowds very well. Customer service is top notch and I know I’ll always get help with my needs.”
“I came here last week because I was having issues logging in to my mobile banking ,it took quite some time to fix the issue but nonetheless it got fixed before I left.”
“I'm writing because I had a uniquely wonderful experience working with Kabalissa recently. She was warm, and friendly, but most importantly she was authentic and respectful.I felt like this bank really does respect freedom and treated me like a human being! It was really refreshing in today's world where it can feel like you're just talking to people whose behavior feels mechanistic and robotic.I'm grateful for the experience and wanted to share so she can be recognized and appreciated. I felt like my freedom was supported at this bank.Thanks,Chris”
10AM - 5PM
1400 Research Blvd, Rockville
Banks
10AM - 4PM
11800 Rockville Pike, Rockville
Banks
“I had a great experience at the Bank of America branch at Bethesda. The manager was incredibly helpful, professional, and friendly. They made my visit quick and easy. Highly recommend this branch for excellent service. Great team.”
“Nick Pakulla helped us extensively with setting up a home loan. His services are highly recommended for anyone looking for clear guidance in this process with competitive rates!”
“A good functional bank. It has all the required services. My only issue is that some of their employees are not very professional.
I had an appointment for my notary services and I took the appointment but later when I arrived on the proposed time, I was told that the officer had taken a leave. At least they should have shown some courtesy of informing me before my arrival.”
“I don't know too much about banking but I was a little disappointed. I was cash deposited on that point and tried wire transfer to another bank in another State. The banker told me that she can't do that right away because of the post status. I have to go back to that bank again once it is clear. Very disappointment.”
“I've had 2 great experiences with Capital Bank in the last 4 years. Most recently over the summer. Boris and his team did an absolutely phenomenal job working with me and keeping me updated during such a volatile rate environment. They took great care to ensure I properly understood everything. My family cannot thank them enough. We love our new house!”
“I have got an exceptional service provided at the branch NASA Federal Credit Union Wintergreen Plaza on Rockville Pike, Rockville MD. This place is very special because of the hardworking, very professional and polite people. I really enjoy to be a client of Ms, Coumba Ndiaye who makes my each visit always successfully done and I know that my business and I are always stay in good hands, because of the brilliant employee like Ms. Coumba Ndiaye. Thank you very much and keep up your good work !”
Open 24 hours
387 Hungerford Dr, Rockville
Banks
“Thank you to Yury and the rest of the Capital One staff members. Everyone, was smiling and helpful. They even have a big puzzle laid out in the main area, so guests can try and help solve it. That is so creative and thoughtful. A huge round of thanks to Yury, who took me step by step, through my bank business. She was so nice and patient with me. She was also super knowledgeable about the bank and how to make things work for the individual customer. So, if you are looking for a lovely staff and great service, head on over to this branch.”
10AM - 4PM
15215 Shady Grove Rd, Rockville
Banks
“The people working at this branch are wonderful great customer service and always help solve our financial needs. We've been going to this branch for 7 years and even with changes in staff they have been great help.”
“Went in on Christmas Eve just before lunch.
I was received and acknowledged VERY well. Two gentlemen tag teamed to get me the best of what I needed solved. One from the drive through supported the front desk gentleman that didn’t know all of the answers but was Uber professional and sympathetic to my unique needs.
Will definitely travel a little further to have this experience again.”
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“Rosalind helped me secure a line of credit and she was resourceful, professional, friendly and helpful. She kept me informed throughout the whole process and I had my line of credit in record time. Great experience!”