-
March 2024 by Christina W
Customer service is
-
February 2024 by Iris Martinez
The manager was rude never had I felt so ignored at any establishment no greeting no Thank you basically no acknowledge besides asking for my payment, as the gentleman behind me got a greeting, offer utensils and even thank him. I will not be returning to this location ever.
-
February 2024 by Amanda Russell
I miss the fact that they chopped the salads up. It used to be my go-to place for a salad because you could always eat there in a lunch meeting or chat with friends without worrying about having to cut your salad or get a large piece of lettuce that you have to slowly work on... or even having a piece of lettuce get stuck and flick salad dressing on your clothes. But all good things must come to an end, and now my lettuce insecurity is back. I know, first world salad problem.
-
December 2023 by Yves Quibuyen
Kind service and great food!
-
December 2023 by Nicole Andrea P
Food is delicious and people are nice, but I don't think I have EVER ordered from here and had my order come out correct. Missing shrimp, missing egg....all expensive, mind you....
-
December 2023 by Sylvan L
The general manager Joelle is absolutely lovely, she was extremely friendly, kind, welcoming and super helpful.Her coworker Alex was also nice and held the door open for a woman in crutches and even brought the food to her car.All in all I would go here again just for the wonderful staff.
-
December 2023 by Jay Alston
I saw an order sitting on the counter and just wanted to double check that it was mine before I walked off with it. But when I (politely) asked, the employee seemed deeply irritated that I spoke to her at all. Like how dare I make sure I’m not taking someone else’s food???If you like being randomly snapped at, this is your place…
-
September 2023 by Juanita Q.
Came here last weekend with my tween daughter. First time here ... we were looking for something quick since we were already at Congressional.We had the Caesar and Cobb salad. It took 30 minutes for us to get our salads, which was ridiculous. It felt as if both people preparing our salads, were hired that day, didn't even cut or slice the boiled egg and avocado, it was odd. We each had a big bowl of salad, however, it consisted of a lot of the (white) stem part of the lettuce that you can't eat. We were not happy with the salads, the time we spent getting them or the price. It was $24 for two salads, we didn't even get drinks. Unfortunately, we will likely not be returning.
-
September 2023 by Dmitrii Saprykin
Please fix your lighting. Low frequency strobing kills eyes of your employees. Clients too but they come and go. It is very uncomfortable to be
-
August 2023 by Dimi D.
Every time I come in, I do an order pickup. I get the text that it's ready but when I come in the order hasn't even been made. I end up waiting even longer when I'm already in a rush (that's why I chose pickup) and not to mention there usually only one or two other customers in the store. The staff is also not the nicest bunch. Hire more people if you can't keep up with orders. I used to love this location but there are better options to choose from in the area.
-
August 2023 by Rena Atias
Super love this location, not just because of how fresh and delicous it is, but most importantly the staff. The manager is always so extra kind. I've only walked in there a few times but everytime feels like I've been coming there for years. They really make you feel welcomed! Thank you Chopt Rockville team! You make my heart happy ?
-
August 2023 by Robin Cooke
The romaine had a sour/old taste to it. They didn't ask if I wanted any other toppings, felt rushed.
-
August 2023 by D
Every.single.time. I got this chopt location, I instantly regret it. The workers are passive and rude. They always seem to have newbies that are not trained properly.
-
July 2023 by David Rubenstein
Food is good. You either know Chopt or you don't. I have been to a few locations. The service at this one is the least gracious of any I have visited.Vegetarian options: Very good for vegetarians. Many options. This is a salad joint.
-
July 2023 by Angel Smith
The salad I ordered was good. It's just overpriced in my opinion. Also, the person taking my order was kind of rude. She had a bad attitude and acted like she didn't want to explain anything.
