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February 2024 by Natalie Huls-Simpson
All the vets and vet techs are so caring and provide great service. Highly recommend them!
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February 2024 by Corwin
I absolutely love this vet office. They take great care of my cat, the staff is polite and clearly loves animals, and their prices are better than most of the other vets in the area.
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February 2024 by Christine Taylor
Very responsible, well-trained attendants. Thorough examination. No pressure to get additional treatments or products. Clean, convenient location. One criticism: we had to wait almost 20 minutes between the time the attendant took vitals and the vet's exam in a very small room. Fortunately, our cat was in a docile mood. It was not a busy day. There was no apparent reason or explanation. But for the delay, we would give them 5 stars.
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February 2024 by journeyinjapan3
I have had nothing but positive experiences here. The staff are so friendly and kind and my cat who is usually apprehensive is very comfortable here, especially with the vet techs. The staff make sure to explain all your options for care, including the pricing.I hate going to the vet and getting bamboozled into paying for things I didn't really want or need. Before coming to Caring Hands, I'd had a negative experience at another vet clinic in Rockville where I was quoted one price on the phone and half a dozen extra "fees" were tacked on later for a routine checkup. Caring Hands staff are very transparent about all the fees and I often pay less than the estimates they give me.Recently there was some miscommunication during a visit and a symptom I'd mentioned was overlooked, but they were kind enough to schedule a courtesy visit to follow up on the issue even though some time had passed. The receptionists also go above and beyond in trying to get my questions answered. I hope they keep up the quality service, I will continue bringing my pets here.
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February 2024 by vicky polonis
Dr. Akande is excellent and kind and easy to talk with. The staff at the hospital are all very nice and helpful. Jade was an especially good technician.
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February 2024 by Vicky Caponiti
I give Caring Hands and Dr. Gina Akande 5 stars and would give more if available. Dr. Akande treated my 12.5 year old lab with gentleness. She successfully treated a very large, infected growth that was eventually removed. Plus, because of his age, she guided my son and I through all the options, taking her time and never rushing us. The entire staff was very helpful and efficient. Highly recommend this practice. I have been to several vets over my 30+ plus years with my own animals and as a foster. This experience was the best I have had. So much expertise and compassion.
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February 2024 by Kelly Burgdorf
We love Dr. Streck and all of the Caring Hands staff! I know my pets are well cared for and I am never made to feel bad about being anxious about them.
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January 2024 by Carla Silva
Caring Hands has been our vet for many years. However, the last year my beautiful pit bull Joy bacame very ill. We were in and out of the office, daily email correspondences with Dr. Reynolds, the work they put in to help our dog, our family was utterly amazing. I have to say that Dr. Reynolds will always hold a special place in my heart. Same for the wonderful office staff and vet techs who treated us like family. We ended up losing our baby girl a few weeks ago. They helped up through the entire process made it as comfortable and safe as possible. She’s back home with us now. Thank you to all the wonderful people in that office. I am beyond grateful for people like you!!
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January 2024 by Alan Diamond
Worked in on emergent visit, seen on time, very efficient, answered all questions, and called with follow up the following day. Vet Meredith Reynolds, DVM is excellent.
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January 2024 by Eli Jones
just went for my 1st checkup everyone and everything was great
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January 2024 by D W Hopkins
Been twice for a newly adopted cat. Could not have been happier with the experience. Kind, caring, compassionate and competent.Foxy and I will return as needed.
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November 2023 by Julie Pires
They have the best service in the Rockville area. I got my dog neutered there and only have good things to say about this place. They won a loyal costumer!
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October 2023 by Nicole Loebig
I love this clinic! The Vets are great and I know I can tailor the care for my pets to meet their needs and my goals. The Vet Techs are also fantastic they remember all my pets when I visit. I also love the online pharmacy, and their website and new app really make it easy to make an appointment. One fun and practical thing is that when one is late on say vaccinations, the clinic will email reminders but my favorite is receiving a picture (taken in clinic) postcard of my fur baby as a reminder. These cute cards don my fridge!!
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October 2023 by Chris Bowen
We have been very happy with Caring Hands Rockville's care of our 5 year old Labrador Retriever, both for routine vaccines and checkups and for emergency care - most recently when she ate a bunch of chocolate. Staff are kind and professional and really care about the animals they see. They explain what they are doing and are very prompt in delivering test results. It has been easy to schedule appointments, and the location has plenty of parking and is easy to get to. When we moved to the area 4 years ago it was difficult finding a vet that was accepting new patients and that we felt comfortable with. We were relieved and pleased when we found Caring Hands and expect to be customers for a long time to come.
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October 2023 by David Blette
I really love this vet. I have gone through 6 different vets before finding this one. They are very thorough and it is clear they know what they are doing. I have bailed on other vets for various reasons ( didn’t take my concerns seriously, didn’t agree with some of their advice, noticed they were missing things during their examinations, etc), however, Caring Hands - Rockville has met all my expectations every time I have brought my dog in. Paying a vet bill is always a bit of a rueful experience, but I have always felt I am getting a good deal because the quality of care is the best I have experienced and I am happy to invest in my dogs health… even when he decides to eat an entire weeks worth of his pain meds and makes me take him back to the vet 16 hours after he was just there.
