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March 2024 by Elisha S.
Absolutely excellent customer service! Linda helped us find a great selection of crib and dresser/ changing table that would fit our apartment. Kane, the assistant manager, made sure everything would fit in our car and assisted us to situate everything in my safely. I will definitely be going back!
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February 2024 by Javana Dunnom
Great service and great deals!!
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February 2024 by Sricharan Mahavadi
We went into the store clueless about anything baby related and felt like we came out with a PhD on strollers thanks to Micheal. He was very helpful and informative and not at all pushy! He makes us want to come back for all of our baby needs! Thank you
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January 2024 by jeniffer sokia
Customer service was excellent, good explanation and to details for the product purchasedKudos
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January 2024 by Diane Zagorski
We live about 45 mins away and have been 4 times since they opened in November. Our baby isn’t sue until May but I have to say I love the store. The staff is incredibly friendly, helpful, and knowledgeable. They seem to have lots of great sales and carry so many products. I love being able to see and touch so many products, especially the more expensive things like cribs, dressers, gliders, strollers, etc. They have a large section and are continuing to add to their inventory as they rebuild the store. You can tell the staff takes a lot of pride in what they do - many have been there for more than a decade. We bought a crib, dresser, mattress, and glider recliner so far. And will be back.
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January 2024 by Chana Tzirel Fox
The salesperson was very knowledgeable and kind. He answered all my questions and showed me how to open and close the stroller wagon I was interested in. He even got a ladder to get to the top floor and bring it down for me so I could test it out with my toddler. Really good customer service :)
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January 2024 by Derrick Ford
I am so happy the store re-opened. The store is neat and clean. The professionalism is top-tier. I was greeted by Cain, the Assistant Store Manager. He was very knowledgeable of the products when I needed help in the furniture section.
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January 2024 by Kaytlyn McKay
So glad it’s back open! Being on the taller side, it’s essential to go see how items fit for you. We bought a whole nursery set on Black Friday and a power rocker/recliner. Gabe was the most helpful - he was knowledgeable about the products and made sure we were getting exactly what we wanted. He even helped us load everything into the car.Also - who knew Buy Buy Baby price matches? Because they do. So those items that you see on Amazon or wherever, if you want to try them before you buy them. This is the place!!!And ask for Gabe!
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January 2024 by Karina Totah
MICHAEL was such a great and helpful salesperson (he is in store on Fridays & Saturdays). I got a GREAT overview of STROLLERS and CAR SEATS, and now I feel like I know what to do. The store has a price match so I’m looking forward to finding exactly what I want and then trying it out there in person and walking out with it!
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January 2024 by Kelly Crabtree
I received a gift card for my baby shower, every time I went to order something it was out of stock. Then they went bankrupt and I was unable to use it. They reopened and I go to use the gift card and come to find out they don’t honor them. WHAT A SCAM.
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January 2024 by Kaylee Bodtke-Stout
GABE is incredible and knew the answer to every single one of my STROLLER questions. I used to work at Buy Buy Baby years ago, so I had some prior knowledge that my questions were based off of. He was already familiar with the same background info and stroller history (time saver, so impressive!!!) and I couldn’t have been more satisfied with his service. He’s an asset to your company.
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January 2024 by Sean L
First of all almost everyone here is friendly and nice this my second time come here and this time I came with my mom and my wife .we want to buy a baby bed and stroller. We like uppababy stroller and know somethings about it on website . At first the staff who introduced strollers to us was friendly and when we show the online price to him he said they can match the price for us . That’s good . So we decided to buy them here because we want to support physical stores . And then he gave us time to let us think about it then he left. Because My mom is wondering how to switch the car seat onto the stroller so I take a car seat try to show her how it works. Just then that staff is coming back and grab the car seat from my hand with very bad attitude and assembled it rudely in front of us . After he’s done he go away without any words. Just left us there Didn’t gave me time to explain what I thought.I think this may be my fault. I should let him do this for us instead of doing it myself. But he really scare my pregnant wife and my mom . We like physical store because we can touch and feel the stuffs we want to buy . But if the store can not offer friendly service to customers it would be better to leave customer alone and just let them do what they want to do . Because I think all samples here are use for custom for trying and feeling.After that we left quickly . Now we decided to buy it online .
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January 2024 by Axel
We did a major purchase from a huge list we had. Shopped all sections of the store with the assistance of Gabe. He was patient, knowledgeable, and took his time on hours on this shopping trip for my family. Gabe is phenomenal and rare to find around these days with his great customer service skills. Thank you so much Gabe for making our experience a 10 and helping us buy everything we needed. Highly recommended.
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January 2024 by Nicole Corbin
I had a gift card here and because of the new ownership that I had no idea took place I lost a large amount of money in gift card that the new ownership deemed no longer valid, so disappointed.
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December 2023 by Laamia Islam
Gabe is the most helpful person at this location. Gave me a full course on all their products
