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January 2024 by Odav Jallah
There are issues with their business model, and they are not the only ones doing it, really, but this was such a ridiculous experience at this particular place regarding their customer service and “training” I can’t stay silent.I developed rhabdomyolysis after one of their upper body focused days. You can end up with kidney failure and require dialysis. It was the start of my second week, and my 4th camp. I never write reviews, but this was an incredibly distasteful experience. I am not new to exercise and have been working out my entire adult life. I have never experienced a serious health emergency and never been admitted to the hospital- never - until this, the week before Thanksgiving at that.I was in my 30 day trial, so thankfully was able to cancel without any consequence aside from losing the $99 I paid for those first 30 days. (The penalty is ridiculous if you need to breach the contract after that ?). I’m disappointed as well that they didn’t even offer me my $99 back when I hadn’t made it a full month, not even 2 good weeks, before this happened, but that’s not my main complaint.I was hospitalized for 5 days with this condition because of this workout. When I called to cancel, the receptionist informed me I have to send them an e-mail, so I did, mentioning that I was hospitalized with this serious condition. I heard nothing from them for 6 days, so I followed-up on my e-mail. They responded simply to confirm that my membership was cancelled, with no mention or empathy for my hospitalization. You might think there would be some softer hearts during this holiday season, where I potentially could have spent Thanksgiving Day in the hospital. Not from these people. I’m grateful to have been discharged on Thanksgiving Day.However, I’m incredibly disgusted with their behavior. I wouldn’t care if these types of places didn’t make such a big deal about being a “family”, then turn around when something happens to you at their facility and act like it’s no big deal and they aren’t involved. I expect this from one of the huge corporate franchise gyms, honestly, but naively believed that places like this would not behave in this manner. Obviously, the enthusiasm when you first are trying out and then join is contrived.Get your workout if this is what will really work for you, but be careful here. In my 4 camps, I witnessed several people with poor form that could injure them and the “trainer” didn’t do anything to correct it.Aside from the astronomical monthly rate and absurd contract terms, witnessing the lack of training knowledge and expertise alone had already solidified my decision not to stay on for that contract.I don’t even think these trainers have any certification from any certifying body, so keep that in mind as well.Thankfully, since I evaluated what was happening with my body and went to the ER in time, also being young, strong, and healthy, I have made a full recovery. It could have been much worse.Just go in knowing everything this place says to you when you first come through the doors is absolute rubbish.If I could give a negative rating, I would.The frequent high 5s are kind of annoying as well. So fake and corny ??♀️ I now appreciate the people who actually just skip them when the “trainer” instructs to do it ?I get it, everyone needs to make money, and we as consumers should also share our varied experiences with different businesses. My experience was not the same as all these raving reviews, but it’s also real and this is something that happened that could have severely impacted my health long term or even permanently had I not gone to the hospital in time.The weak response I received after I notified this gym of my hospitalization was really unacceptable.Going into the New Year with a several thousand dollar hospital bill. Thanks so much Burn Boot Camp. ?EDIT: Since my initial review, the owner did reach out to me. He apologized and my $99 has been refunded. Overall, my interaction with the owner was positive and I believe the apology to be sincere.
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November 2023 by Melissa Hammond
Been here almost 2 years. I've been to several Bootcamp spots. This place is professional, consistent, trainers are nice and motivating, never the same work out. They create an environment for community and to meet new people. I can bring my kid here if I need to which is awesome.
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August 2023 by maria Cano
Love the community atmosphere, trainers keep you motivated and constantly encouraging you to reach goals . Alot of services provided with membership such as child care , focus meeting and one on one goals
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June 2023 by Noel Cooney
Burn Boot Camp Rockville is life changing! The community is so supportive and the workouts will push you to your limits. Be prepared to change not only physically but mentally. I have gained confidence and my mental health has improved greatly because of Burn. The free Childwatch is the cherry on top. While mommy is getting an amazing workout my littles are having so much fun in a safe and fun environment. What I love about Burn too is that even if you’re own of town and you go to a different location, you are getting the same exact workout that you would in your home gym. It doesn’t matter your size or athletic ability at Burn Rockville as exercises can be tailored to you personally. Definitely come to Burn Rockville! You won’t regret it. Your goals are waiting to be crushed!
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June 2023 by Destiny Phea
Burn bootcamp Rockville is and will always hold a special place in me. Yes Burn and their trainers can you help navigate to where you want and need to be. But Burn is more than that. Burn is a place of community, discipline, and self resilient. When needing to workout there is just one simple thing to do and that is to show up. All workouts are planned out for that day and you don’t have to stress about your workout. The trainers specifically hold a dear place in my heart. They will go out of their way to help you with workout forms and any questions or concerns you may have on diet exercise and etc. For me Burn is a part of my journey of rediscovering myself, and helping me be and become a great mommy to my twin boys and a place where I can learn to love myself again! So if you are in need of place of good energy and a great challenging workout please check out burn bootcamp with over 300 plus locations across!
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June 2023 by Hayley Glantz
Burn Bootcamp Rockville is amazing! The support and motivation from the trainers and other members is like no other gym. I have only been a member for less than a month and their workouts have helped me both physically and mentally. I highly recommend giving Burn Bootcamp a try!
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June 2023 by Tyler March
Great atmosphere, amazing trainers, phenomenal workouts, and a welcoming/friendly community. What more can you ask for? Great for anyone and everyone! They push you to do your best without overdoing it.
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January 2023 by Eryn Lee
My love for Burn is a little ridiculous. I can’t stop thinking about it and was once a part of my daily schedule that I always looked forward to! (I have since moved away).I’ve been forced to work out at another boot camp style place and it simply pales in comparison.Burn is so lively, upbeat, motivating and fun. I loved how all I had to do was show up and the music and workout was all set up for us! ALL ages and levels of fitness are welcomed and there’s something for everyone. I’ve personally been an athlete/fitness enthusiast for years and there’s ALWAYS a challenge for me. On the other hand, it’s extremely motivating to see those that are just starting on their fitness journey giving it all they have.I miss Burn every day! I just wish I had a teleporter! As soon as the next location opens up near me, you can guarantee I’ll be first in line!! If this location is close to you, give it a shot! You’ll be glad you did! Especially if Maggie or Brittany are the trainers ?
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November 2022 by Kristin Levere
After having been at my previous gym for close to 3 years, I tried Burn and totally fell in love. It has everything I was looking for: personalized training, diverse workouts, and a super supportive community. It even had something I didn’t know was possible, free childcare while I worked out. Burn has become such a positive force in my life and I look forward to going every time (and so does my almost 2 year old!). If you’re looking for a great gym with a family friendly and supportive atmosphere, Burn is the place to go!
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November 2022 by Megan McAleer
LOOOOOVE this gym. I am fairly active and enjoy a challenging workout - Burn definitely has it all!Their trainers are exceptional, gym is clean, the overall vibe is great and I have had nothing but great experiences. The workouts are never the same and I always leave feeling accomplished and refreshed. I definitely recommend them to my friends and family.
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November 2022 by Stefan Seidman
The energy at Burn Boot Camp Rockville is amazing! The trainers keep you focused and pushing even when you aren't at your best. It is an extremely client focused environment and it seems like there is a new improvement everyday (today was rep count cards at each station). I highly recommend it as a great place to jumpstart or continue your fitness journey!
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November 2022 by Jessica Moultrie
Every day you show up and don't quit is a win!As a person who was active as a kid and then got sick into adulthood, getting back into fitness was a daunting idea.I had been to different gyms in the last few years but never really stuck with working out, and now I know why. Going to the gym alone isnt very fun!Burn Boot Camp-Rockville has given me the camaraderie that I remember from my youth with the benefit of results and a hint of competition when I want.The trainers push you and want what is best for you; fellow campers cheer you on when you tire out or push you further than you thought you could go when you feel a bit competitive.Burn bootcamp has a healthy and safe workout environment that we all need and have been missing, so give it a try.
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November 2022 by Martha Perez
I am very happy to be a member of Burn Boot Camp. excellent place to stay healthy and your body in shape. They help you strengthen your muscles and at the same time lose weight with an excellent staff and professional trainers who teach you step by step how to do your exercises properly. I love it ! good atmosphere and you don't feel strange because everyone is so friendly. Ally, Jimmy, and all the staff and trainers are there to help you!! I recommend it to you !! If there were more than 5 stars I would give them double or all the necessary stars because they deserve it for the effort they all make to help you stay fit and healthy!!??
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November 2022 by Tami Niedomanski
I've been a member at Burn since they opened. It is an AWESOME workout. I love the way the schedule works where each week is different. In other words, Leg Day isn't always on a certain day--it rotates each week. The workouts are always creative and move so quickly that the time just flies by. It's a very welcoming environment with times all throughout the day. They also have free childcare which is a big plus. Give it a try!
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November 2022 by Jenifer Gianello
Highly recommend giving this place a try! It's a very welcoming environment. I am grateful for the many modifications that are offered with each exercise as this makes it a more inclusive gym (side note: they have this "floating floor" that feels AMAZING for any sore or injured joints - you gotta check it out!) The included child care may be one of the biggest perks, making these workouts possible for those of us with little children. My children have benefitted from seeing their parents prioritize their physical and mental health. Hope to see you there!