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December 2023 by Andres Menendez
We had been told by our primary care vet that our cat was facing some serious problems but wouldn't give us much clarity on anything. We came here due to their on-call radiologist but were relieved to be met by a kind, empathetic, and deeply caring staff. The veterinarian, Dr Sara Thompson, spoke to us and gave us the space and platform to ask a multitude of questions without pressuring us and making it feel like we were heard and understood. Her compassion and knowledge not only brought us comfort but allowed our anxieties to be quieted down by her logic and reasoning behind what best steps we had to take for our cat to become healthy.I would recommend anyone to come here for Dr. Thompson and the wonderful vet-tech and lovely staff. In such stressful and worrying times, these are the people I hope to have watch over our precious cats.
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November 2023 by Elena B.
Dr Repellin performed a life-saving surgery on our dog Martin. He had been living undiagnosed with a diaphragmatic hernia for almost 6 years and has made a pretty shocking recovery! We can't thank him and all of the techs enough. While it was expensive, I can't imagine other specialty vets to be much different.
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November 2023 by Taylor D
I wanted to thank ALL the amazing staff at this hospital for nursing my little one back to health, and for all their hard work, compassion, and great care. Special thank you to Dr. SJ for his great care and attention he provided for snow. Thank you to all once again!
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November 2023 by Kristen Mathsen
My dog had an emergency so I went to BluePearl. The emergency doctor helped stabilize him and then transferred him to the surgeon to manage his injuries. The surgeon was able to consult with the radiologist on site and establish the best plan for managing my dog’s fracture. The level of care available all in one location made what was a challenging, stressful time for my family, much easier to handle. I am so appreciative of the staff- everyone from the doctors, technicians, and front desk team were all so knowledgeable and compassionate! My dog and I both received the absolute best care here!
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November 2023 by susan feinberg
Love Dr. Speas, hate Blue Pearl.Our cat is an oncology patient at Blue Pearl. We've been really happy with his doctor, but the service and facilities at Blue Pearl are terrible. We get charged AT LEAST $160 for a doctor consultation, even when we only bring the cat in for blood work and don't actually see the doctor!This means that getting relatively routine bloodwork done at the hospital costs between $400 and $550 each time. I talked to the practice manager about whether they could help keep costs down for patients with acute medical issues, and they actually told me I should be happy, that they were giving me a discount off the usual $200 consultation fee they normally charge people. I guess that for the extra $40 we might have been allowed to catch a glimpse of the doctor.The facilities are dark and dated. It feels like entering a tunnel. If you're thinking about going to a specialty vet practice, I would try somewhere else first!
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September 2023 by jodis Studio
Blue Pearl took excellent care of my new puppy after she had fallen through the banister and broke her front arm. The were compassionate, thorough, and provided the most up to date treatments. She is home now and recovering well after surgery. I would recommend Blue Pearl and their staff to anyone who needs emergency or specialty care for their pets.
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September 2023 by Mark Cohen
My pet Border Collie had a severely swollen elbow. On the guidance of our regular vet I took him to an orthopedic surgeon at BluePearl. After a thorough exam they decided surgery was not necessary and only needed hot compresses and elbow pads. Great bedside manner by the doctor and very thorough with the explanation. Highly recommend!
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September 2023 by Jonathan Shirazi
My dog was found to have an intestinal mass on a tuesday and was successfully operated on on a thursday. Dr. Repellin really explained the procedure well and truly took his time to answer all our questions. Can't say enough about the staff as well. Melissa at the front desk was always super nice and welcoming, and the nurses explained everything so well and took great care of her. They also called with updates and sent pictures. Truly amazed by this place.
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September 2023 by Karen C
We had a very pleasant first visit with this facility. Our dog was recently diagnosed with cancer and we were able to get an appointment quickly with the oncologist Dr. Speas. Dr. Speas was very thorough with her explanation about the type of cancer our dog had and took time to explain the treatment options in detail. Shout out to Virginia the RVT and Melissa who has been very accommodating whenever we call in to their office for questions. Very happy with this facility and their services. Awesome staff members really make a big difference.
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September 2023 by Kay O.
We have used Blue Pearl three times over the years. The first for emergency care for our then-13 year old chihuahua mix after a snakebite while hiking. We were mostly very happy with the care. I say "mostly" because we knew he was bitten by a snake, but since we didn't actually see the snake, the hospital insisted on doing X-rays, which we of course spent hundreds of dollars on. But other than that, they were wonderful. When talking through our treatment options, the vet said we could administer an anti-venom, but he didn't recommend it because the outcomes are not necessarily any better and it's super expensive. I asked him what he would do if it was his dog, and he said, "honestly, I wouldn't do anti-venom for my dog in this situation." So we passed on that option, saving us $800. (Of course, we would have forked out the money in a heartbeat if the vet gave us a different answer.) We used Blue Pearl two years later, when Rusty, who by that time was 15 with kidney disease, took a nose dive over a weekend. By the time we were emotionally ready to acknowledge this was an end-of-life situation, it was the weekend. We called several mobile services but the wait time was days. We went back to Blue Pearl, and they were wonderful. Six months later, we were in a similar position with our 21 year old cat on a weekend, so we went to Blue Pearl again. Sorry for such a sad review, but if you are in need of end-of-life care, we found them kind and very professional and respectful during very painful, difficult times.
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September 2023 by Kate P.
My 10 month old miniature dachshund, Lilly, was bitten by a copperhead snake. My vet recommended Blue Pearl Emergency Services. The care provided was excellent. The staff immediately took action, collaborating with poison control and a toxicologist. She received antivenin, IV therapy, pain management, labs and constant monitoring of vital signs. Grateful that I was able to bring her home after 24 hours. A very special thanks to Dr Maria Bell and technicians Ashley and Matthew.
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September 2023 by Robbie G.
This place is the worst. They have awful customer care. They been seeing our cat for years and have done a bad job of explaining what has been wrong with him. We tried to see a different doctor in the practice and they gave us the run around for weeks and in the end said no you have to keep the same doctor who has awful bedside manner. For the crazy high prices this place has you would think the people would be nicer.
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September 2023 by andrew lobo
We had a 3 week kitten we rescued and it was shaking and exhausted from trying to poop. We were extremely worried and immediately called BluePearl. We never had experience with them before and the receptionist immediately answered and gave us a flat rate. Once we arrived within a minute they took the kitten in and kept us updated in a timely manor. Once they finished up removing the stool the doctor walked us into the room to ask questions and talk more about the issue. In the end the doctor was nice enough to not charge us because of how minor the incident was. We are so grateful and will definitely use this place for any animal issues again. 10/10Helped By Dr.Williams
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September 2023 by Tony D.
We recently took a Yorkie in for a workup and couldn't be more pleased. The staff was friendly, professional and very attentive to our pet. Dr. Speas is fantastic and truly an angel on earth.
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July 2023 by Moustafa M
Very professional and compassionate doctors and nurses. My experience with Dr Levinson was fantastic. Having to say goodbye to a pet is never easy, I appreciate everything that BluePearl did for me and Peanut. Thanks
