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February 2024 by Tiara U.
uggh...disapponting Monday breakfast (cold muffins...that's all folks) and rude front desk person in the morning. I gave a 3- star rating because evening shift front desk person was decent. As far as the room, road noise kept us awake all night!!!
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February 2024 by Crimson Kng
Nicer than the typical BW ... I guess that's why they call it a Premier. Rooms/bed are reasonably modern and clean.
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February 2024 by Denise J
Just checked out of this hotel and Ryan at the front desk was a great help! This place could use a bar at night but I will stay here again when I'm in town.
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January 2024 by Andrew English
Just wish they had renewed their food service.
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January 2024 by Jasmin Jackson
Worst hotel ever! No breakfasts, no heat, restaurant in lobby that doesn't open and the manger Rolando was so rude to my husband.
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January 2024 by Freddie Spoering
Booked on their official website a month ago for a room for the week with handicap access and two queen beds. Website charged 99.00 service charge and arrived and no handicap room with 2 queen beds available. Said may have one today or tomorrow. Plus was informed breakfast was ended beginning of the week. Not happy with this trip at all.
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January 2024 by Madelin Bosques
This place is very nice but when i booked it it said complimentary breakfast but once i got there the lady said they don’t doThat anymore so they should clarify that before people book their stay i found that so wrong fake advertisement other than that rooms where very cozy ,
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January 2024 by Maria Jordan
Our room was lovely, spacious and clean. Hotel staff were friendly and helpful. The location was good for us and close to our final destination.Rooms: When we travel we always book with BW. This hotel is the best so far. We will definitely stay here again when visiting the area.
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December 2023 by Diane G.
Stayed at this hotel last week. What a pleasant surprise! I have driven by it many times when visiting and this was the first time I have had the opportunity to stay. The best thing about the hotel was the staff! From Rolando at the front desk, to the bartender and the rest of the staff, they were very professional, friendly and helpful! The hotel is well decorated and the rooms were ver comfortable and modern. We barely knew that anyone else was staying in the hotel. It was a very quiet place to sleep and relax! I highly recommend and will stay there next time I am in town!
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December 2023 by Elizabeth Salen
Rolando, the front desk guy, was so nice and patient with me and my husband! He has an amazing customer service!!! Thank for all your kindness!!!
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November 2023 by Shahab Modarresi
Very nice hotel. Everyone at the front desk has been super friendly and helpful. Rooms are spacious, fairly priced and clean. Loved my stay and will visit again for sure.
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November 2023 by J W
Good clean stop over hotel with friendly staff. We had noisy neighbors at midnight, not hotels fault and reception were kind enough to move us. Seems more and more common, lack of empathy from fellow hotel guests getting
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October 2023 by Dawn S
The hotel was fairly recently renovated. The lobby is beautiful. My room was spacious and clean. Very comfortable, quiet.
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September 2023 by Dawn Hipsley
Had a wonderful experience at the Best Wester Premier Rockville Hotel & Suites again this week. The rooms are clean, spacious and wonderfully welcoming. The updated look is sleek and modern. I will definitely be staying again in the near future.
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September 2023 by René Lubbers
Quite place. Rooms are big and the bed is great. Our bathroom was very grey and simple.But that is taste. Not expensive but really nice.
