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November 2023 by Kate Miley
Good service and good communication! I appreciated being able to follow up with the mechanic on questions I had over the phone AND in-person! Thank you, Auto Clinic Care!
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October 2023 by Lulu Perrault
Phenomenal customer service. With fingers crossed, I called at 11:30 to get a Maryland state inspection prior to my 3:45 appointment with the MVA. Despite having a full schedule, they fit me in and performed magic. Did a thorough inspection, gave me feedback on the car, and I was out by 2. Good price. I’m thrilled and grateful.
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September 2023 by Barbara Rubin
Thrilled with their service ... their knowledge in diagnosing issues and prioritizing repairs according to my ability to pay. ... and above all their kindnessesService: Engine repair
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August 2023 by Blair Webb
Another great job on one of my vehicles, not over priced and incredible work. I love it that I found a shop I can trust
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August 2023 by Michael Mahaney
Came in for a MD state inspection and they were very understanding when I had issues with my lights blinking too fast due to a mod. I corrected it and it passed. They also had to do an alignment to the car, which felt AMAZING. It has never felt this good before and I'm honestly wondering what my last shop was even doing with my car. Thank you Karen and to all the staff!Service: Steering & suspension repair
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August 2023 by Stephanie Rohrer
We absolutely love the way they take care of our vehicles. We wouldn’t consider taking our cars anywhere else.Services: Transmission
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July 2023 by Brekka Trueman
I am so grateful for the excellent services performed here! They have taken care of everything from inspection and maintenance, to engine and body work when needed.I am greeted and remembered. They communicate with photos for reliability and indications of how any given repair ranks in urgency, helping me prioritize and make truly informed decisions. Their pricing has always been exactly as expected. My car has never been happier.Also, Karen is great!
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June 2023 by MIKE RAY
This is probably the best service I’ve ever gotten from an auto care facility. The owner is a great guy and all of the staff is nice. Top quality people and work, what else can you ask for? Thank you!!!
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June 2023 by Vernon Talbert
No because at this time it's finance issue for me, but the text who look at my car was right on point and honest. He gave me a few alternatives. But talking with other customers who said the same thing honest and they do great work 5 stars
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June 2023 by Karl Kurtz
-3 stars for a $1,000 bill for my Maryland inspection+2 stars because the front desk lady was nice and waited for me after hours
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June 2023 by George Giagtzoglou
They did a car safety inspection for me. Easy to schedule and pleasant professional service.
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June 2023 by Justin Chaplin
Great customer service , fast turn around. Very professionalService: Tires
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June 2023 by Larenda R.
I just moved here from Pa and so I went to Auto Clinic for an inspection so that I could get my car registered for Md. They inspected my car just for them to fail me ONLY for the tint on my car. I didn't have any mechanical or other issues , just the tint! I was unaware of Md law as far as tint. An honest business would have said hey for the tint on your car alone you're not going to pass! I sat in their establishment for two hours for something they could have told me upon arrival. I then recieved an email for the results of my car, and No one came to check me out or explain anything. If I didn't go check to see what was going on I would have been sitting there longer to be checked out . Lack of customer care and greed sure showed itself here!
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May 2023 by Vocelli Pizza Rockville
Got our cars aligned here. You can’t miss with these guys! JJ is a great mechanic fixed a problem my Jeep had and two other mechanics couldn’t fix it . No joke ! Great mechanics here
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April 2023 by Siby FAYE
So I called Auto Clinic Care for an appointment for oil change yesterday and specifically asked over the phone how much was oil change and I have been told $75When I went in this morning after the oil change they charged me $140 out of nowhereSo I was confused when I asked they said they always add a product (that they didn't mention over the phone) that I obviously didn't need because I used to do oil change for years and never use that type of product and my car was always fine.So I asked if it was optional? They said yes. But I already knew that. So I said that they should have asked me my opinion before adding up a product of that price without my consent just to charge me extra.On top of that instead of putting the recommended oil for my car they put a different type of oil without letting me know either Which overtime can damage my engineThis was a bad experienceBeing overcharged without people consent is not funAnd you should guys always put the recommended oil for the car.
