-
June 2024 by Jim and Katie Coolbaugh
Came in for an international driver's permit without appointment. Mike was very helpful. Out in record time!
-
June 2024 by Aimee Quinn
Helpful and friendly staff. Great service.
-
May 2024 by Ronald Solomson
Called to confirm a 3PM appointment at 2PM. Arrived at 2:40 PM. Without any apology the clerk told me I would not be finished until 5:30 as something "came up". I will never do business with anyone who has no concern for the value of my time. I was going to renew my AAA membership. Obviously that won't happen as they can not be trusted!
-
May 2024 by Jeff Belmont
Can’t get much better ! Thanks !
-
May 2024 by capricornyc
Thomas was very helpful and kind that he helped me with all my needs, thank you
-
April 2024 by Gloria Barron
Always realiable
-
April 2024 by b box
I had an excellent experience getting an international driver's license. I got the license the same day.
The only thing is that I left a jacket in the office and they could not find it.
-
March 2024 by Gregory Gold
I needed an oil change and some diagnostic work. AAA Auto Service was a pleasant experience. When I was paying the guy handling my check-out, he told me about 2 huge discounts I didn't know about! I paid $89 less than the quote! This place is a 5☆☆☆☆☆ experience in everything!
-
January 2024 by LJD
My experience has been horrible. This has been the third time my vehicle has been in the shop for the same exact reason. Initial reason why it’s in the shop because it would not start and it got towed first it was some type of wire that they replaced that I paid for was almost $1000, I get it out drive a little bit and then it didn’t start again take it back to them then it’s the fuel pump that gets replaced. That’s also over $1000 for clarity and now my car is back in the shop cause it wouldn’t start a couple days ago same shop now it’s a wire that’s connected in the back by the fuel pump that that’s burnt out that they didn’t know it was bad the first time so now I’m thinking what if the fuel pump wasn’t even bad, would’ve got a little wire the whole time and now just wasted my money so to speak this experience with them is frustrating. I will never go back.
-
January 2024 by Eric E
Super service with excellent international travel agents specializing in Viking, AMA river cruises and guided tours
-
January 2024 by Erick Quiroz
I was there this morning to drop off my car for an alignment (by appt). Alex, the assistant service manager” was there to help me. He did not ask for my name, member ID or if I had an appt for this service. Since the start of the conversation he refused to help, and all the answers to my questions was “idk what you want me to tell you” he didn’t bother to call the Rockville store to confirm that one of the reps made the appt nor provided additional solutions. I don’t think that kind of attitude fits a managerial position.
-
January 2024 by A Gallahan
Great facility!Super friendly, professional, and knowledge staff!
-
December 2023 by CBe M
Knowledgeable friendly staff delivering a positive experience.
-
December 2023 by Mama Lucia
This auto care center is terrible. They charge you a few thousand dollars for a small problem which they alway exaggerate . They are not honest. SO avoid going to this place.
-
December 2023 by Scott Moore
Had my car towed here with a flat tire. Got fast service with good explanations of the available tire options.
