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May 2024 by Andrew Anderson
I met with the travel agent Maria. She was very personable and helpful. I also found out that this AAA office has a service center. I made an appointment for Tuesday to have my car serviced.
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May 2024 by Harvey Schultz
Easy parking, not crowded, helpful curbside pickup.
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May 2024 by Masato Okumura
Very efficient and friendly service.
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May 2024 by Brett Silbert
To busy to fix my vehicle
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April 2024 by Itzhak Brook
I needed roadside assistance to start my car on 4/15/24. I called AA at 4 pm and was told that I will get assistance within 90 minutes. I got a call at 0624 pm that someone will come in 45binutes. Nobody did. I called at 745 and was told someone will come by 9 pm. Someone came finally at 945 pm.
This is unacceptable service. I have been a member for 49 years and when I needed AAA they failed.
I had similar experience 3 years ago.
I plan to discontinuing my membership.
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April 2024 by Patricia Marshall
Can't seem to manage their appointment system. It literally takes like 15 minutes to replace a battery even if your system double booked appointments. Guess this is what a 29 year Premier Membership gets you now.
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April 2024 by Julian Mcconnie
Quick and painless! What else can you ask for
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April 2024 by Ben Masclans
Very transparent and friendly and are happy to accommodate. After popping a ture they were very welcoming and helpful.
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March 2024 by Scott Campbell
The employees were friendly and professional. They addressed all of my car maintenance needs quickly.
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March 2024 by Leigh Ann Eckenrode
Great customer service from Samira!!!
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February 2024 by Ungthunglius D.
AAA told me that my headlight blinker wasn't working since mice gnawed the wires and charged me over $200 to fix it, but the wires in the corner near the light were cleanly cut, which indicates that it was sabotage. I'm the only one with access to under my hood and I'd been taking my car to AAA for 5 years previously, which leads me to believe .... I don't go to AAA anymore.
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December 2023 by Андрей Барышев
I walked in and I was over impressed with their professionalism, and time manner. I was there for passport photos, they walk through and explain everything. I was very satisfied with their service. We discovered that my country size are same for passport and visa. and they offered me to refund one of copy because they both same size, I declined the refund, and took both copy. I was able to inspected the photo before and after printed and it came out clean. I was there for no more than 10-15 mins. I strongly recommend take passport photos here than Walgreen or CVS for much cheaper than CVS and walgreen.
Baryshev, Andrey
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December 2023 by Docprep
One of the best services one can have. Great technicians, front desk staff, lounge area to wait. Prices reasonable, quality of work is excellent.
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December 2023 by Ray Dodier
Update: I forgot to note that I took the car to another garage less than a mile from this one to have the work mentioned below done. The plugs were $10 each and the coil packs were $60 each.I did do the 3 plugs and coil packs against the firewall. The savings on the parts alone at the other garage for the work done was over $650, and the labor cost was about half of what the AAA garage would have charged me.If you're OK with paying about 3x more for repair parts, by all means, use this place. As an example, I got quoted $30.99 for ONE Iridium spark plug. Yes, these are more expensive than a standard plug, but it's more like $10 for Iridium vs $3-$4 for a standard plug.The other part they quoted me (coil pack) was also about 3x what you or I could buy the part for aftermarket. AutoZone had them for $80 and I was quoted $258 each from this garage.According to Google, the a typical rate for auto mechanic labor is a range of $75 - $131/hr. This place charges $169/hr, which is almost 30% higher than the high end of the range.My vehicle broke out of state while on a trip and I have AAA. I needed to get towed and AAA recommended this place, so I trusted them. If you have any amount of experience doing your own auto repairs, you are VERY likely to be disappointed with your repair quote from this garage.I will say that their front line people were very friendly, courteous and professional, hence the 2 stars. Beyond that, they just have ridiculously high parts/labor charges. They also of course did try to up-sell and weirdly recommended changing all of the spark plugs, which likely would have made additional coil packs fail at $258 a piece.They didn't even suggest the repair that made the most sense, which is to replace all 3 of the coil packs/plugs against the firewall (which was where the faulty one was).It makes sense because you have to pull the intake manifold to get to any of them, so you might as well do all of them while you're in there. Plus, the ones against the firewall are subject to more heat than the ones at the front of the engine and you don't need to pull the intake to change the front ones.The bottom line, literally, is if you just want to get your car fixed for a reasonable price, you'll likely want to avoid this place. If you are not familiar with how cars work and what things SHOULD cost, it is very likely you'll be taken advantage of.
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December 2023 by Rob Schumacher
I always have problems here using their auto repair service. Last time I was there to get a tire with a nail in it fixed, they left the wheel out of balance.
