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August 2023 by Jonathan Diaz
Good place but when it comes to check out ? it has to be the slowest in the world
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March 2023 by Kathleen F.
I should have read the reviews before trying to fill my prescription here, because my experience has also been awful (but at least it's not just me?). My doctor sent in the scrip on Tuesday morning, and after three days of effort, I'm just hoping to be able to get it filled on Friday, but who knows. Calling is useless--you'll be on hold for 30 minutes minimum. Showing up in person at least means they have to talk to you, but so far that hasn't helped because the pharmacists are bumbling and apparently no one keeps any record of what you tell them. (The folks on the registers are very competent, but that obviously doesn't get the job done.)Getting a prescription filled here is an aggravating full-time job. Do yourself a favor--if you need a pharmacy, go literally anywhere else.
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October 2022 by Annie A.
I hate to leave bad reviews, but I feel obligated to warn the community of the harm they will cause to anyone trying to get a prescription filled. Don't even try calling; they even put my doctors office on hold for 90+ minutes and then hang up on them. I've been in line for 45m to even find out if they can fill my prescription and on hold at the same time to literally watch the pharmacist hang up on me. Doesn't appear to be in a hurry for anything... humming to himself while leisurely doing whatever... Watched a person who was doing vaccines cuss out an entire line of people. Horrible. They shouldn't have any job, let alone providing needed health services. It's impossible to get anything taken care of without taking a day or two off of work. It takes a full day of active effort at least to get any prescription filled or even find out they can't fill it. Go anywhere else. Literally anywhere. Avoid at all cost; they don't really function at all.
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August 2022 by W Bruce D.
Things began a bit rocky because the entirety of our prescriptions for Covid-19 medication were not filled. However, the situation was immediately resolved by Pharmacist Mary Amokomowo, who is absolutely superior in her skill, professionalism and customer service. Although saddled with a tech that acted unprofessional and childish, Mary stepped in and resolved the situation with grace, intelligence and compassion. She is absolutely amazing and a study in professionalism and competence. She is to be commended. The Pharmacy Dept. will work out fine, as long as she is employed at this Walgreens. The young man working as pharmacy cashier also did a fine job and exhibited good customer service skills that are to be commended. However, Mary is the reason for this 5 star review. She deserves these accolades and she deserves your business. She is absolutely top shelf and Superior at her profession. This Walgreens Pharmacy needs and deserves the support of the Hyattsville and Riverdale community. My highest recommendation!
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July 2022 by Sue C. P.
I'm frankly surprised this location has stayed open as long as it has. As other posters noted, they keep changing their hours for the pharmacy and trying to get a prescription filled is a nightmare. They advertise you can get your prescription delivered; I tried this option once and when the delivery time came and went, I called them up (and try getting a person to answer the phone!!); they said " oh it's sitting here now..." take a look at their magazine selection, they've had an Old Farmers Almanac from 2018 sitting on the rack since pre pandemic! I made an appt online to get my second covid booster. Got several reminder and confirmation texts, robocalls, and emails about my appt, including the morning of appt. I don't drive, took the bus to the store. When I got to the pharmacy counter, was told vaccine hadn't been delivered as it was too hot outside. Ok understand, but nobody could call, text, whatever to let me know? Sorry for the long rant, but this store is a mess
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January 2022 by Jennifer S.
I really wanted to give them grace, but this location is beyond hope. Walgreens corporate needs to take a hard look at it or accept that it will continue to tarnish its reputation. I went in this morning first thing to see if they got what I needed from their early delivery, and as I walked in the OPEN door at 7:02, an employee angrily screamed at me from the back of the store, "WE NOT OPEN!!" I said, "I'm sorry, it said online and on your door that you open at 7." She looked at the delivery truck guy and said, "oh is it 7 already?" On top of that the pharmacy is hardly ever open, and closed earlier than advertised by nearly an hour on Christmas Eve leaving me without my medication that I needed to pick up. I had just gotten an automated call saying it was finally ready, and despite heading straight there, it was closed with no indication as to why. I understand staffing is an issue right now, but it seems the staff they do have here don't know how to work retail or anything dealing with customers really (or don't care to do a good job). Disgraceful.
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December 2021 by Keisha B.
This pharmacy is awful, there recently change there store hours without any notice to the public. Customer service is terrible and your prescription may take days to fill due to poor staffing of the pharmacy .
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January 2021 by Juan Lopez
A place with good attention
