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March 2024 by Raymond Cornwell
5 star service always.
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October 2023 by Jessica Grimmer
A blind dog could fill prescriptions better than this place. Don’t bother calling, they won’t pick up. Would give zero stars if so could.
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May 2023 by Jacob Geers
I would avoid this pharmacy at all costs. I try to extend a lot of grace to folks in healthcare, but this place just has a major operations problem and it's a disaster. Prescriptions take forever to fill (sometimes I've driven up there two or three times with the ETA being pushed again and again). Don't both trying to call, because there will always be 3+ folks on the line waiting ahead of you.Also there's been multiple major miscommunications with me regarding insurance and drug costs. I was told one drug was going to be $300+ so I went back to my doctor to get her to write another version, only to be told that version was $300+ but the original was only $40. Just mind-boggling.
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March 2023 by Kathleen F.
I should have read the reviews before trying to fill my prescription here, because my experience has also been awful (but at least it's not just me?). My doctor sent in the scrip on Tuesday morning, and after three days of effort, I'm just hoping to be able to get it filled on Friday, but who knows. Calling is useless--you'll be on hold for 30 minutes minimum. Showing up in person at least means they have to talk to you, but so far that hasn't helped because the pharmacists are bumbling and apparently no one keeps any record of what you tell them. (The folks on the registers are very competent, but that obviously doesn't get the job done.)Getting a prescription filled here is an aggravating full-time job. Do yourself a favor--if you need a pharmacy, go literally anywhere else.
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January 2023 by Brandon Heyer
I'll back up everyone complaining about the failing quality of the pharamacy. It started with Walgreens taking over and has barely improved. None of the original pharmacists made it through the pandemic employed at the pharmacy. They never have the drive thru open except for testing...because so many people are doing that these days. The pharmacist barely enunciates when communicating and can never seem to figure out how to properly enter birthdays.On a positive note, the techs do seem to be stabilizing and are typically more capable than the pharmacist.
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January 2023 by Brandt Siegel
Consistently poor service. This pharmacy used to be very good but not in the last year or so. Expect your Rx not to be filled quickly, even if common med. Avoid a wait by calling in advance. Expect them not to open up on time (like today at 9:00am). A couple weeks ago I picked up an Rx, only to get home to find they provided only one of the two ordered. If it weren’t so close, I’d definitely go somewhere else.
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January 2023 by Joe M
Please stay clear from this pharmacy. I have finally given up on doing any form of business with this pharmacy after months of very inconsistent hours of operation, lack of prescription being filled for days even weeks and an understaffed, overwhelmed group of individuals who would rather tell you that others are experiencing similar issues than admit this pharmacy lacks the necessary tools to operate.
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January 2023 by callie barkwill
Bianca is a rockstar. The friendliest employees ever!
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January 2023 by J Bagz
Didn’t know pharmacist could be so rude..
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October 2022 by Annie A.
I hate to leave bad reviews, but I feel obligated to warn the community of the harm they will cause to anyone trying to get a prescription filled. Don't even try calling; they even put my doctors office on hold for 90+ minutes and then hang up on them. I've been in line for 45m to even find out if they can fill my prescription and on hold at the same time to literally watch the pharmacist hang up on me. Doesn't appear to be in a hurry for anything... humming to himself while leisurely doing whatever... Watched a person who was doing vaccines cuss out an entire line of people. Horrible. They shouldn't have any job, let alone providing needed health services. It's impossible to get anything taken care of without taking a day or two off of work. It takes a full day of active effort at least to get any prescription filled or even find out they can't fill it. Go anywhere else. Literally anywhere. Avoid at all cost; they don't really function at all.
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August 2022 by W Bruce D.
Things began a bit rocky because the entirety of our prescriptions for Covid-19 medication were not filled. However, the situation was immediately resolved by Pharmacist Mary Amokomowo, who is absolutely superior in her skill, professionalism and customer service. Although saddled with a tech that acted unprofessional and childish, Mary stepped in and resolved the situation with grace, intelligence and compassion. She is absolutely amazing and a study in professionalism and competence. She is to be commended. The Pharmacy Dept. will work out fine, as long as she is employed at this Walgreens. The young man working as pharmacy cashier also did a fine job and exhibited good customer service skills that are to be commended. However, Mary is the reason for this 5 star review. She deserves these accolades and she deserves your business. She is absolutely top shelf and Superior at her profession. This Walgreens Pharmacy needs and deserves the support of the Hyattsville and Riverdale community. My highest recommendation!
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July 2022 by Sue C. P.
I'm frankly surprised this location has stayed open as long as it has. As other posters noted, they keep changing their hours for the pharmacy and trying to get a prescription filled is a nightmare. They advertise you can get your prescription delivered; I tried this option once and when the delivery time came and went, I called them up (and try getting a person to answer the phone!!); they said " oh it's sitting here now..." take a look at their magazine selection, they've had an Old Farmers Almanac from 2018 sitting on the rack since pre pandemic! I made an appt online to get my second covid booster. Got several reminder and confirmation texts, robocalls, and emails about my appt, including the morning of appt. I don't drive, took the bus to the store. When I got to the pharmacy counter, was told vaccine hadn't been delivered as it was too hot outside. Ok understand, but nobody could call, text, whatever to let me know? Sorry for the long rant, but this store is a mess
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January 2022 by Ellen Treimel
Front of the store is great. Staff in the entire store and pharmacy are helpful, polite, can't say enough good things about them.The pharmacy itself is perpetually overrun. Clearly understaffed. Closed on weekends, feels like they are often just getting around to filling things. Makes me wonder what kind of working conditions and pay the management is offering, since they can't get and retain more staff.
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January 2022 by bobby b
Pharmacist is rude and closes the pharmacy whenever he wants. They close the pharmacy whenever they want even with a schedule
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January 2022 by Robert Green
Awful. Not open on the weekends. Three times I called, was put on hold for 20 minutes, then hung up on.
