Royal Farms is a popular gas station and convenience store chain known for its great locations and competitive gas prices. However, some of the individual stores may not meet the high standards of the chain. The store described in the reviews is smaller and more cramped than other locations, with fewer parking spaces and occasional issues with out-of-order pumps. The store is said to be in need of a refresh, similar to the one completed at the Gamber location, which greatly improved that store. Despite the physical limitations of the store, the reviews praise the quality of the food, particularly the fresh chicken and fries, as well as the excellent customer service. Customers highlight the friendly and helpful staff, including the store manager and the night crew, who go above and beyond to assist customers and resolve any issues. The store is described as clean, and customers can always count on finding hot, fresh chicken, unlike at some other locations. Overall, while this particular Royal Farms store may have some physical limitations, it is praised for its high-quality food, excellent customer service, and clean environment, making it a reliable and enjoyable experience for customers.
Has a working air pump, which isn't so common in the area.
August 2024
Stopped in to refuel. Very clean, well maintained pumps. The lot was clean, clutter free and well lit.
May 2024
Everything was good Fresh chicken and fries customer service was good. Coming from a royal farm near my house 11510 Reisterstown Rd, Owings Mills, MD 21117 where customer services are bad and no fresh chicken and fries at midnight. This store is a plus for me