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October 2024 by Becky Harper
We were visiting relatives on Sept 21 and took a wrong turn late at night onto a narrow country road. When we tried to turn around, our rear wheels went over a steep bank and we got stuck. We called AAA....they kept saying they were "looking for assistance" but after 90 minutes, they said it would be 7AM before they could get anyone there!! Rockdale answered the phone late at night....the ONLY so-called 24 hr towing company that did. They got someone out to pull us out in about 30 minutes. The guy was fantastic...really careful with our brand new car and obviously very expert at his job. It was not cheap of course, and we are filing a claim with AAA....but we are very, very grateful to Rockdale towing!!
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September 2024 by Js Sg
I highly recommend these people to anyone. The owner has morals and keeps his word. Between him and his two drivers they made a really shitty situation bearable. Appreciate you guys!!
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September 2024 by Coolkc456
This company is beyond heartless. After I was in a car accident with my pet rabbit and the police called this company for my car to be towed, Rockdale Towing was unwilling to allow my rabbit to ride with me in the tow truck even as a the temperatures soared during a heatwave. Despite telling them the hazards, they were unwilling to make an exception and while waiting for an Uber, my bunny died from heatstroke.
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August 2024 by Randy Seeley
My employee was driving up the road and came across somebody. Not paying attention driving down the middle.
He had to leave the travel portion of the road to save that person's life. Our 9.
Ton service vehicle was now sunk in the soft mud and sitting on the frame and rear differential . A we called rockdale towing
Super happy with the company. They dispatched the correct vehicle to lift. Our entire truck up and pull it back on to the road surface. They had to work it from both sides. To get it back on the road. The operator was skilled and patient and did not damage your vehicle. And lastly, I thought the price was very reasonable.Thank you rockdale
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July 2024 by John Snyder
Great company....highly recommend
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June 2024 by Sweet Hope
Rockdale Towing provided exceptional service. The professionalism of my driver, Mike K., showed his care and concern for my disabled vehicle. He arrived on time and the tow was seamless. Thank you Mike.
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June 2024 by Mike Herlich
I’ve used this towing company twice, both with quick response times and fair pricing. Btw I’ll need my Ram 3500 towed tomorrow too. Thanks
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May 2024 by Sandra Boykin
My car wasn't damaged when it was towed there, BUT if the police tow it there, it costs $331 a day!!!!!!
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April 2024 by Waldemar Ibarra
Their rates are too expensive
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February 2024 by Nicole Gardner
This was one of the worst experiences I have ever had. My son car was in a really bad accident and Rockdale towing towed the car. When we came to pick up the items out of the vehicle they gave us a hard time. My son showed his license and and he also had his insurance card with the vin number on it. We both explained to the person at the window that the vehicle was in a accident and the title and registration was in the car. This place needs to be shut down for how they treat people. They refused to allow my son to go with their worker to retrieve his documents out of the car. They sent their worker to look for the documents and he returned saying he cannot find them. I asked to speak to a supervisor who never came. Mind you they have no office and we were standing outside in the cold. My son had to go to motor vehicles to get a copy of his title then go back to retrieve his belongings. When he returned to get his belongings out of the car his registration was in fact in the vehicle. This place has no regards for people. We were distraught by the accident then had to go through the hassle of retrieving our belongings out of our car. There was a lady in front of me who was in tears because of what she was going through to get her vehicle. Just ridiculous. I will be reporting this place to the better business bureau. Do not deal with this place they are terrible!!!!
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January 2024 by Tyler Ryan
I can't say enough of how this company turned my day around. Rockdale Towing took my call with such ease in a very stressful situation after many failed calls. I can't lie, when your vehicle breaks down in 15-degree weather it is the worst feeling in the world. Rockdale gave me a very reasonable rate for a local tow in Sykesville, MD when all other companies failed. They were smooth, cooperative, quick and efficient. They will be my go-to from now on! Thank you, guys!
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January 2024 by Cierra Jackson
Unable to receive a breakdown of charges over the phone. Unable to retrieve any of your belongings (regardless of importance) until the vehicle is paid for and released. Unable to put a spare on the vehicle to drive it off the premises. Unable to get a tow from Rockdale Towing 40ft away from the gate without paying $50. Well, policies are policies.
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December 2023 by shannon brennan
The customer service was amazing. They were very friendly and went out of their way to help me with a situation I was dealing with for a family member. I would absolutely recommend them.
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November 2023 by jayre morton
Horrible customer service I would not recommend
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October 2023 by carl beatty
Forced to use after accident by bcpd. Sure theirs a kickback. Tow poachers. Outrageously overcharged. Even charged a second tow to be pulled out of their yard. Crooks at the best.