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December 2023 by Nicohle Herald-Lee
Outstanding service, comparable pricing and extremely knowledgable
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August 2023 by happy baker
So happy to find this shop and it's so close to my house.Alvin was very accommodating, and customer service is great! -Emmy
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June 2023 by Malene B.
I can always expect great service when I take my car to Alvin. He is honest, communicates issues effectively and always keeps me in the loop with what needs to be fixed, as well as when it needs to be done. My husband takes his car to Alvin as well and Alvin has even assisted him with tips for minor repairs that he attempts to handle on his own. How awesome is that! I'm grateful that I found Alvin when searching for a local, reliable mechanic. I truly appreciate that he is customer focused as well which means a lot to me. Thanks Alvin!!
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May 2023 by Maria Jefferson
Alvin is amazing! He worked diligently to find leaks with my 2001 BMW Z3. He was unyielding in finding the problem and resolving. He kept me informed every step of the way with detailed explanations as well as pictures to illustrate. My 20+ year old baby runs better than ever. His prices were better than comparable and his service is beyond compare. He cares about the quality of work performed, he's highly knowledgeable and knows exactly what he's doing. My BMW was in his shop longer than anticipated, and my jeep was in desperate need of brakes. Alvin, did not hesitate to tell me...informed me my brakes needed to take priority! He immediately reassembled my BMW engine, and allowed me to swap vehicles for a day so he could perform the much need brake job on my jeep. Very next day, we swapped out again so he could finish working on my BMW. This is not just excellent customer service...it's more...his immediate focus was on my safety. This is a man...a genuinely kind, caring, professional man that knows his business and puts his customers and their safety first! I highly, highly Recommend Mpire Automotive...will never take my baby to any other shop! Owings Mills needs more stellar business operations like Mpire! Thank you, Alvin for a wonderful experience...see you again!Services: Auto engine diagnostic
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April 2023 by Hugo Delgado
Alvin did a great job. So knowledgeable about BMW an honest mechanic who does great work.
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March 2023 by Marc Richardson
Alvin's customer service was outstanding and he was very accommodating when a personal situation required me to leave my car there for a few weeks. He pulled it in and out every day to ensure it was kept out of the elements. That is over and above customer service. He is my new BMW indy mechanic. Highly recommend!!!Services: Oil change
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October 2022 by Sukhpal Mahal
Alvin was great! Came in because of leaky fuel injectors and was more than satisfied with the work! Cost me a fraction of what BMW were charging me! Very reliable and quality work!
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August 2022 by Mae Wagstaff
I recently took my car to Mpire for service and I was pleased with the customer service and pricing. Alvin was very knowledgeable, personable and professional. I will be returning for any other service needs and have referred others to his business. Thank you!Service: Battery
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June 2022 by Jesse Engle
The service was fantastic. I really loved being text message updates with pictures describing the issues with my car. I found my new mechanic.Service: General repairs & maintenance
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March 2022 by Ron de Leos
Best independent BMW shop in MD! We've owned BMWs for the past 20 years and been to many different shops around. Mpire Automotive has the best personal service and extremely knowledgeable mechanics. You won't be disappointed.Services: Brakes
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February 2022 by Ron D.
Best independent BMW shop in MD! We've owned BMWs for the past 20 years and have been to many different shops around. Mpire Automotive has the best personal service and extremely knowledgeable mechanics. You won't be disappointed.
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February 2022 by Ellehcim Burton
Alvin is hands down the best mechanic I could ask for. He is prompt and courteous. He feels like family and treats you car as such. I recommend all my BMW friends to go hereServices: Auto engine diagnostic
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February 2022 by Alkapwn
Brought my car in for a walnut blast and some other maintenance (fluids). Alvin kept me informed, even too pictures of the process. Usually prefer to take care of all the maintenance myself, but with that much attention to detail I’m sure an equal or better job was done. Definitely a great spot for all your service needs.Services: Auto engine tuning
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November 2021 by Dwain Johnson
Excellent customer service and Alvin knows the cars well and is very meticulous when ensuring what issues the car presents!
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November 2021 by Richa Dutta
Alvin is really the best- he is really great at his work, knows his cars and most importantly honest!We drive from over 40 mts away to get our cars worked on by him.Services: Brakes
