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December 2023 by TheArmchairActivist GratefulDreadPeaceMedia
I suspect they check tasks as completed. They checked that the lights worked. Five minutes later, at home, they did not work. Turn the following day and asked why they would check. The lights have been checked if they had not been checked. the guy shrugged. UNACCEPTABLE. Had them repaired ELSEWHERE. How do you GUARANTEE what your workers claim? Because clearly, THEY LIE. I’m warning everyone I know.
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December 2023 by McKenzie Rayner
No one tried to get my info the guy took my key and left without saying a word. I had to then tell them I wanted to leave and pick my car back up. When I returned I asked the guy if there were any coupons and he rudely said “yeah. Online.” As an employee, shouldn’t you offer the coupons to your customers ESPECIALLY if you are asked? Instead of trying to help me out by saving some money and using a coupon your company offers he dismissed me to move on as quick as he can. Don’t know if I’ll be using jiffy again for oil changes.
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December 2023 by Jay Allen
Great service. The Jiffy Lube staff always make you feel welcome and taken care of, knowing your car will come out better than before
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December 2023 by don guido
Worst jiffy lube i ever been to . Took my company trk in for a oil change .right away was asked if it was a fleet account which was very off putting and have never been asked that b4 in the years ive used juffy lube 2nd of all was told my air filter needed replaced Had just replaced it a week prior Also was told all my fluids were low and 6 bucks a gallon or maybe a 1/2 gallon to top off Had never paid anything more for fluids topped off also service was very slow and 3 guys changing a brake light in car in front of mone instead of changing my oil which my truck sat in bay with hood up for maybe 20 mins My all around experience was horrible and i will never use jiffy lube again nor my company of over 50 trucks Owner sent out a group text to all employees stating to never take any company trucks to jiffy lube again Also im gonna report jiffy lube to the bbb
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December 2023 by Sarah Lewis
This is silly but I always leave my oil change feeling so good and happy. The employees there..every single one of them…the nicest people. Best customer service, so polite!!
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December 2023 by Scott Timberman
$60 for an oil change, on a 20 yr old truck, isn't a decent value, in my opinion. Service was very good. Staff was very polite & worked quickly.
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November 2023 by Dianna
Well, let me tell ya something, DeSean asked me if I needed my cane as I was exiting my vehicle. What a guy, right? Attention to detail. Daniel pored over any discount I was eligible for, after up selling other services, of course. The rest rooms are presentable. The waiting room is comfy. The whole team is pleasant and professional af! I love visiting a place where the employees seem to really enjoy what they do. I really don't anticipate having to deduct any stars over the next week. Hopefully the performance with this maintenance on my Subie will match the treatment and vibe I've experienced today.Services: Air & cabin filter replacement
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November 2023 by Jamie Cooper
My boyfriend and I went in yesterday for an oil change and decided to add a tire rotation, as we were preparing for a long road trip.We were informed by the service team that they could not do the tire rotation because of the wear caused by my worn shocks.They showed us the wear on the tires and thoroughly explained issue with the shocks.I left grateful that they were so diligent, because there was significant damage to my tires that would have been a real issue with as many miles as I was going to be putting on them.Would definitely recommend!
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November 2023 by Peggy Espada
I was there for over 2 hours and it was mainly because the mechanics didn’t know how to do a tune up efficiently on my hybrid. That caused an extra $100 in expenditures. Previously we were unable to get a radiator flush on our hybrid. We won’t be using them again after being loyal customers for many years.
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November 2023 by M. K. Reed
They did great! They kept me informed, and changed the oil and rotated my tires pretty quick! I'm very happy with the service.
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October 2023 by Cordelia Thomascampbell
I am proud of the services I received at Jiffy Lube and the Customer Service Advisor, Mr. Chinard Taylor, waited on me and was very professional. I will be back and look forward to his service again!Services: Air & cabin filter replacement
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October 2023 by Agatha Armalis
Oil change was fast employees were so politelyService: Oil change
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October 2023 by Charles Cooper
The whole visit was superb. Attentiveness throughout, explained everything going on including prices, and a a clean comfortable place to wait the short while I was there.Services: Air & cabin filter replacement
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August 2023 by Penny Dorman
Super friendly, super honest a model of what customer service should be!! Happy staff and Nyla who was new was beyond amazing!!Fast, efficient, professional and I hate anything to do with car servicing but it was so pleasant that it was almost fun!!!
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August 2023 by Felicia Farace
Everyone I dealt with was professional, friendly and worked with me to get the best service I needed!