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March 2024 by Michele Walters
I can never speak to anyone by phone - there is always a recording. I can not get my questions answered unless I'm there in person. It's very frustrating.
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January 2024 by Greici Bernal
Generally I always ordered photos at cvs 21136 but on December 22 I ordered some photos and there was no service at cvs 21136 so I had to place the order at cvs 21117, the service was too bad I paid for 7 photos and they only delivered me 4 photos, very unpleasant and unfriendly people, even a lady tried to take photos and they never gave her any help, which is why she ended up leaving without photos. I do not recommend this place!!! ?
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January 2024 by Gama Bau
Very bad attention!! attention!!! Ladies with zero kindness to serve their clients.They don't know how to treat their clients!!
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December 2023 by Maudeena Newsom
My shopping at CVS always exceeds my expectations. The people employed there represent your brand with the utmost professionalism and they bring a personalized touch that adds an ease to my experiences when I am there.
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December 2023 by Keith Leese
Even though the parking lot's full but when you get inside there's Harley anyone in there because the store is so big all the shelves are stocked to the fullest no empty shelves service is good Pharmacy line is short all the staff members that work there are so helpful and kind
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December 2023 by Patrick E
I use CVS for my prescriptions in Ellicott City and have no complaints. However, my stepson went to the Reistertown CVS for a vaccine shotand the nurse was mumbling and cursing him under her breath. She called him “dickless” for waiting so long for the shot. I was not there or I would have gone to the manager (that’s next). If this nurse hates her job so much, go fo something else!
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October 2023 by pfpollack
Treid to transfer a prescription from one CVS to another which the website said I could do and which the original CVS store said could be done. Was then informed by a very rude, unhelpful person in the pharmacy that for some reason the prescription was cancelled. Very unhelpful. I am switching to Rite Aid.
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September 2023 by Ed R
Came for passport photo. Trish the cashier was very helpful, got my photo taken, printing didn’t took too long, and photos were ready sooner than expected
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September 2023 by bonnie caplan
The Pharmacists have been great at the CVS and I can’t thank them enough for their care and service !!
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August 2023 by R B
Ordered a photo order online and got a confirmation it was ready, it wasn’t available at my local CVS so I drove all the way out to this location which is absolutely unpleasant in and of it self. I then get there to pick up my moms birthday present with her in the car waiting, they proceed to tell me they don’t have the stuff available to fulfill the order, even though I got a confirmation that it was completed. They proceed to try and charge me more for something different and said I had to go back online and go through the whole process again. Never go here or order photos.
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May 2023 by Princess__ Judah
I didn't have a pleasant experience at CVS I was at this store today (5/22/23) at 4:53 pm and all I wanted was ice cream, iced tea, and a bag of chips. The cashier named Chris/Quaron was very rude to me and told me that I needed to count my money before giving it to him which I was confused about because since he is a cashier I would expect him to count it. After I told him no I'm not counting it he then demanded that I leave I told him no I want the stuff that I came here for you count the money.
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May 2023 by Ellen Boone
Nice, clean store. Superb pharmacy. Well stocked.
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March 2023 by joseph calp
Actually witness a cashier snatched medication from a customer's hand and then later had an attitude with me. I have been going to that pharmacy more than 15 years and it has deteriorated to the point that incompentcy and rudeness is their benchmark. I will never step foot in that CVS again.
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March 2023 by Jamie Hoffman
Been going here for years and the Pharmacy staff has ALWAYS been very blah BUT NEVER have I had someone as RUDE as shantae. She doesn't listen I repeated my name(and had to spell it for her) and date of birth 3x. I was also picking up for my daughter who's name is spelled different. So since she wasn't able to spell Jamie I figured she'd need help spelling my child's name. In the middle of spelling it for her she cuts me off and asked for the date of birth. Just so RUDE and unprofessional from the second I walked up to the counter.
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February 2023 by Chelsea McGonigle
If I could give less than one star then I would. I went in to pick up a prescription that, even with insurance, was relatively expensive. I tried to use both GoodRX and the manufacturer’s coupon to get it under a couple of hundred dollars. One of the pharmacists stated, “Because you had us attempt the coupon codes, your medication is now higher than the original price.” To stand there and blame me with her snarky grin is truly remarkable. It would have taken no effort to contact the insurance company to see what the sudden glitch was (answer: pharmacist error). Not only that, but the cashier had a horrible attitude, and the other pharmacists were dismissive and condescending. This is not the first time I have had a poor experience with this location, so proceed with caution. If you can fill your prescriptions literally anywhere else then do so.
