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August 2024 by ngozi sholotan
They addressed my car’s issues. They are pricey, but I think they are worth it. I will be staying with them.
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August 2024 by Ache Ndobs
Service, price, communication, transperency... that's all I need to be happy.
Serviced a car prior to sale, and currently servicing my new car there. Also pulled my wife's car to them and away from the dealerships. Need I say more?
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July 2024 by Madeline Spencer
My family and I have been taking our cars there for 15 years. Even when we moved out of the area, we still drive the 45+ minutes for service b/c Bransfield is honest, reliable, and good at what they do. I have never had any issues with the service and always feel comfortable leaving my car with the guys at Bransfield.
An added note -- I once got a flat tire on the beltway at 4:30 PM on a Friday. Completely panicked and not sure what to do, I called Bransfield. They were still open and MORE than willing to come tow my vehicle to them and leave me with one of their loaners. They were there within 20 minutes and truly saved the day.
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April 2024 by Alex Wroe
Unparalleled customer service to put it mildly. They consistently go above and beyond in a way that only a family owned and operated business can. There is no substitution for theit genuine eagerness to deliver the highest quality, most honest, thoroughly knowledgeable service to your vehicle as well as the customers themselves(speaking for myself).
If you scraped around, could you find a *cheaper* place? Probably. That's the case for pretty much anything. There might be a time and place for cheapest but your vehicle isn't that place. I've also seen plenty of places that charge a lot more.
In short, if you live reasonably close, this place should be your go-to auto shop.
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April 2024 by Nick Stuhler
I've been a Bransfield customer for over 8 years and never once have I been told to have unnecessary repairs or replacements done. Honesty means a lot to me. In July of 2023 my vehicle's check engine light came on. Bransfield diagnosed and fixed the problem. However, 7 months later the light came back on. Same problem, but the part supplied by a dealer had failed. Dropped off my car, { without an appointment) got a free loaner and later the same afternoon got a call from Brian stating the car is fixed and there is no charge for the fix or for the labor. Thanks Bransfield for standing behind the repair even though the problem was not caused by anything Bransfield did. 5 star service every single time.
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March 2024 by tracey french
We needed to get a trailer inspected. When we called, they told us it would be $58 so we took the trailer there when we got there and they looked at it, then they said oh no, this will now be $80, so we said okay, we'll go with it then when they were getting ready to do the paperwork and charge us to do the inspection...Now, all of a sudden, it became 160. So at that point we just asked for our paperwork back and left. How is this okay? This is definitely not a way to do business.
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March 2024 by A R
Professional
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January 2024 by Dominique Bennett
Best experience I’ve ever had with an auto shop. The communication was amazing and service was very efficient and affordable. Would definitely recommend
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December 2023 by Mike Earnest
I have been taking my vehicles to John and Bryan for just about 30yrs best mechanics ever. Always take care of everything.great bunch of people
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November 2023 by Sheila Malloy
Once again Bransfield has provided the excellent service that is their hallmark. This is apparent even with routine maintenance which I recently required and have had in the past. Thank you, again, Bransfield!
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October 2023 by Tara
Courteous, professional, fair, trustworthy, honestTheir amazing customer service and excellent workmanship always have me leave feeling great. It's such a pleasure to do business with such kind, professional people. I wish I could give them more stars! My family has used them for probably 30 years.
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October 2023 by John
Very good service and a courtesy loaner vehicle is available if needed.Services: Tire rotations
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October 2023 by Rita Hutchison
Awesome group of people
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September 2023 by ANNE GOETHE
Great business!!
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September 2023 by Lisa M Underwood
Always good quality service.
