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March 2024 by Tigger Smith
All the clerks are very nice
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January 2024 by Hakeem Jabbarr
Don’t know what the issues or problems21133 is having with mail deliveriesI worked for the Government so I understand
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December 2023 by L T
I have reported multiple missing packages without resolve for months to this post office. The packages that are “lost” are always marked delivered but I have 2 ring cameras pointed at my front door and the carrier is NEVER recorded.The “missing” packages have come from the same vendor every time. Seems highly probable that the carrier is responsible, but why would anyone bother to do their job and follow up on a potential thief within their organization, right?As mentioned in the other reviews, customer is support is abysmal and beyond rude. I encourage anyone to report their issues to the US Postmaster General.
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October 2023 by Dr. F. Michelle Richardson
This post office has some of the most rude and unprofessional staff I have ever seen. Poor attitudes for people who work with the public.
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August 2023 by Evangeline Macalinga
I was at this USPS location today . MS . DIANA was kind and pleasant assisting me thru the whole process shipping a personal item to Las Vegas Nevada . She’s the best . Keep up the good work and Goodluck to you MS. DIANAGeline
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July 2023 by K Witten
So Black ppl to whom primarily receive service from this location experience the WORST POOREST SERVICE AT THE HANDS OF THEIR IWN BLACK PPL. Delivering to wrong address AT a very high rate..on Average. Rude attitudes. On the phobe while delivering. Never can talk to them without this stereotype black attitude. One was smoking a blunt from what I see. It is an embarrassment that this federal agency allows this low quality service for a very high contributing tax payers . Ppl black ppl need to get more involved and contact their local teps and demand quality. Stop sitting and waiting for a savior. We are a strong upper working class...we deserve better treatment.
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June 2023 by Bhriana Smith
I haven’t been to a post office with friendly staff in the entire continuous U.S. Super pleasant experience. Thank you to these employees! ❤️
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June 2023 by Jean-Pierre I.
Tried to call them daily this week, and never got a single response besides the initial automated response.
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April 2023 by L Carter
Since I started monitoring my mail through the online tool, I’ve seen some improvement. However, I’ve been waiting for a reimbursement check. I saw via the USPS tool that the check was scheduled to be delivered on Friday. I love that the tool provides pictures of each piece of mail to be delivered. I find it very suspicious that every piece of mail was delivered on Friday except the CHECK!!! I checked with my neighbors and it was not delivered. I will be making a formal complaint.
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March 2023 by Aysia Howard
Mr.Howard at the randallstown location was a very condescending, rude and unhelpful employee. He told me the carrier would be out sick for another 4 days and he couldn’t get any information until then. I don’t live in the area anymore so I will have to waste gas and drive back because someone incorrectly marked my mail as undeliverable and then the post office staff didn’t make any urgent effort to locate my package. Not only was the line removing ridiculously slow but most of the staff is rude when they finally get to you. I don’t know why USPS is still employing people that are rude to the customers. There’s no one to hold these people accountable. I wish there was something more that I could do to make the company take out complaints seriously. And we have to PAY for this awful service.
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March 2023 by HxlySmxkes
Lost my package...gave me the "run around" for several days...promised me a call back which never came...and finally just received a "sorry" and 1 800 number to call. If I could give 0 stars, I definitely would ??♂️
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February 2023 by Yolande Biggs
I do not "walk-in" often, but when I do I am always greeted professionally & w/a ?
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January 2023 by Kim B
If i could give a zero i would. Usps refuses to pick up return package cause he doesnt want to
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December 2022 by Pere Ozogu
Great customer service and patient with the clients.Diana was courteous and knowledgeable. She was very efficient in helping everyone out with their 1001 questions.
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December 2022 by Darlene White
Love ❤️ the randallstown post office, the best post office, I ,ve done business with, they courteous reliable, friendly, and very helpful, I recommend them to everyone, my favorite excellent 100 per cent.
