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September 2023 by Donte M
I rented the truck for 4 days and was receiving calls from the location owner before the 3rd was even over to come return the keys and he spoke in a very hostile way even after explaining how long i rented the truck for he insisted he wanted to rent it to other people even though my rental days were not over. Definitely dont plan on going back and I also dont recommend anyone to go that location.
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August 2023 by sylvia smith
Was charged excessive fee that i was never told about, that i will be disputing, the truck smelled like piss! Totally disappointed ?
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May 2023 by David Wray
Best location I've found in the Randallstown area. Top notch staff. I would definitely recommend this location.
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October 2022 by Marie Henry
I’m black and ashamed of the blacks family running this office. They had a huge smelly dog and I could hardly breathe. I rented a truck and although the moves I hired reassured me (I also verified) the tank was full they still charged me $50. Never Again
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August 2021 by Clarice Thresher
we were able to rent a trailer from this location after a uhaul mistake involving their online scheduling and a different location. our experience here was easy and efficient and we'll definitely book a rental through this location whenever me may need one again.
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February 2021 by travis blake
Great team and professional about renting out Uhaul trucks. Would recommend it to anyone who want to rent a truck
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February 2021 by Stanley Ononye
Good deals. Staff gentle and honest. I will go back again and again.
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August 2020 by Shade Fitzgerald
They told me hellll no when I asked a question about rentAls so unprofessional ??♀️??♀️??♀️??♀️ Oh my ppl
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June 2020 by Roger Bukosky
Nice staff but office was a bit messy. Overall a good experience so far.
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February 2020 by Sincere Green
These guys are snakes. Very rude and aggressive. After leaving the Uhaul the same day I rented it. The next day I realized I did not return the Uhaul blankets. Of which there were 6. I reached out to the provider whom stated that “he was out of there at 12pm”. I could not make it there by then. Today is the following day 2/3. I was charged for two days after dropping the Uhaul blankets off. When I returned the vehicle on the same day 2/1 after only having the unit for a grand total of 12 hours. I was also charged an after hours fee to which the provider did not explain to me. He stated that I could drop the vehicle off after closing and leave the key in the drop box. Had I have known that I would’ve been charged I could’ve gotten the vehicle in before closing. Please be careful and read the fine print or you’ll pay.
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November 2019 by Strive120 Tv
Great guy working there. He will hook u up
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July 2019 by marice smith
Love this place always have what I need
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February 2019 by Ursula Thornton
Innovations SKIN-TIGHTEN Beauty Lounge LLC is a fantastic Day Spa allow you to destress relax with a professional staff environment massages skincare and more
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January 2019 by Bunmi Salami
Great service. I made a reservation for a truck and autoloader the lovely lady at customer service didn't reserve the auto loader so I was told to go to another location for the auto loader. The owner of the store called me on the day of pick up and said he has one available and I don't have to go to another location this was on Christmas eve. He waited for me to load the truck then come back to the store to connect the auto loader and load my car. Thank you for great customer service. Gave me extra days and miles as well.
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September 2018 by richard Fields
The staff is friendly. I wish they had newer equipment.
