-
November 2023 by Ebony Queen Diva
RYAN and Kirk both need to be fired. This place has the worst customer service I ever seen in my life....order on Sunday, had scheduled delivery for Wednesday then they cancel my order because you didn't like my comments. This place is unprofessional and nasty. Plus they think they own RAC.
-
September 2023 by Patrice Jones-Smith
I love how they give a courtesy call to remind you of your payment just in case you forgot. I think it’s good for older people so they won’t forget
-
September 2023 by Anika M
Easy to pick and buy but not really any communication on what’s going on with the item I purchased on line. I have to keep coming to the site to check and see the status.
-
July 2023 by Vernon Bolling
Staff is very rude and disrespectful!
-
May 2023 by Patricia Kane
Great customer service
-
May 2023 by Kyle Webb
Your website includes little to no information that’s actually required, and the stringent demands to qualify in store, or at all for items. Misleading the public to drive website, traffic, and foot traffic into your stores just to find out the policies are extremely vigorous. I will never use your service and I’m canceling my membership.
-
April 2023 by Tanya Avery
Everything went really well
-
March 2023 by Iesha Starkes
Ray was excellent helped me with everything was very nice , patient , & overall great customer service
-
December 2022 by Lakera Rainey
It’s great
-
March 2022 by Crystal Smith
I was goin to buy a bedroom set straight out with no payments monthly..I never received my bedroom set it’s been 6 months now & I never even got any updates. I had to put 20 dollars down for a deposit I guess they kept that too
-
March 2021 by Amari Blaine
they where mad that we that we did not get the stove we wanted they were also rude
-
January 2021 by Elizabeth Tester
I haven’t received my furniture just yet but do to Covid I understand and Ms, Wendy has been reaching out to me and keeping me updated on my order I have also been in contact with her and she doesn’t get annoyed I swear her customer service is amazing she goes above and beyond.
-
September 2020 by Donita Patterson
Today was not good. After talking with Craig the manager about a payment arrangement I was to come up with a little more. Which I did. So after I gave my card information to Craig to take out a certain amount I checked my card account information and he took out extra. I did not authorize extra funds. It was very unprofessional what he did. I give no starts but had to click one one in order to post.
-
June 2020 by Amore Forrester
Mike, The Customer Account Rep is IMPECCABLE!! Customer service is a very big factor. He was very patient, Excellent response time with emails! He kept me informed every step of the way. And my purchase was delivered the same day!
-
October 2019 by Rahel Yahudah
Very friendly and understanding
